News Feed

Company feed for announcements, updates, and discussions with Must-Read acknowledgement tracking.

MangoApps

Overview

News Feed is a unified company feed with a clear content hierarchy — Must-Read, Operational, and Social — designed for frontline and corporate workforces alike. Must-Read posts require an acknowledgement, expire on a configurable window, and are separated from social content by design. Audience targeting, per-segment notification frequencies, role-gated Signals / SMEs / Analytics surfaces, and ~50 admin toggles make the feed a governed communications channel rather than a noisy timeline.

Platform

Highlights

Unified company feed with a clear hierarchy: Must-Read, Operational, and Social content.

Must-Read posts with acknowledgement tracking and expiry so compliance content never gets lost.

Audience-targeted posts — send to everyone or scope to segments, departments, or direct reports.

Per-post mute, per-segment notification frequency, and Read/Acknowledgement analytics.

Mobile-first bottom-tab layout designed for frontline staff with large touch targets.

Admin signals, SMEs, and analytics surfaces are pre-wired so they light up as later releases ship.

Capabilities

Content Hierarchy

Operational vs Social content split with configurable labels
Must-Read posts with persistent Acknowledge CTA
Must-Read expiry with automatic fall-back to Operational
Per-business content-category labels

Composer

Update composer with priority pills, audience, and expiry
Question composer
Poll composer (single-select, 2–5 options)
Ranked-choice polls Ships with the poll results release (PRD 05).
Draft auto-save (one draft per user)
Scheduled publishing
Automatic expiry and archival
15-minute post-publish edit window
Draft, scheduled, published, expired, archived lifecycle

Audience & Permissions

Everyone vs segment-targeted audiences
Role-gated Signals, SMEs, Analytics, and Settings tabs
Configurable "Who can post to Everyone" policy
Configurable "Who can mark Must-Read" policy

Engagement

Idempotent read tracking via in-viewport dwell
Immutable acknowledgement records
Per-post mute / unmute
Reactions and comments Reactions and comments ship in a follow-up release.

Notifications

Per-user, per-segment notification frequencies
Must-Read notifications always real-time

AI Features

AI settings persisted (authoring, topic assignment, summarization, routing) Behaviour ships in follow-up AI releases.
News Feed AI Agent Agent ships in a future release.

Use cases

Frontline safety alerts

Safety team publishes a Must-Read operational post with an expiry; acknowledgements are tracked per location and reminders go out automatically.

Leadership strategic announcements

Leadership posts a company-wide update targeted to everyone with a clear Operational tag and read-percent visibility.

Team operational updates

A department manager posts routine updates scoped to their segment so other teams are not distracted.

Corporate social engagement

HR celebrates milestones in a Social post that is separated from operational noise by design.

Compliance must-read

HR publishes policy updates as Must-Read posts; acknowledgements are immutable and reportable.

FAQ

Must-Read is an escalated Operational post that requires a persistent Acknowledge from recipients and has a mandatory expiry date. After expiry, Must-Read posts automatically appear as standard Operational posts.

No. Must-Read is reserved for Operational content so that social content cannot be used to force acknowledgement.

Posts are either sent to Everyone in the business or scoped to one or more segments. Segment resolution supports groups and virtual segments like "My Direct Reports".

The post still appears in their feed if they navigate to it, but the user no longer receives notifications for comments, reactions, or reminders.

Read is recorded when a feed card remains in the viewport for a short dwell period. Read records are idempotent per (user, post).

Signals and SMEs are visible to managers, leadership, and admins. Analytics is additionally visible to leadership. Settings is admin-only.