Background Checks integrates with leading background check providers to streamline the verification process. Features include automated ordering, status tracking, and compliance documentation.

Order and track pre-hire background checks end to end — FCRA disclosure and authorization, package selection, manual or automated adjudication, and automated pre-adverse and final adverse-action notices, all captured in an append-only audit log.

Recruiting

Highlights

Order and track candidate background checks without leaving the recruiting workflow.

Automate the full FCRA adverse-action sequence — pre-notice, waiting period, and final notice — with a built-in dispute hold.

Route "consider" results to a manual-review queue and adjudicate with a complete audit trail.

Connect Checkr, Sterling, or HireRight and switch your preferred provider anytime.

Ask AI to list, look up, and summarize checks in plain English.

Pay only for the checks you run — no license and no seat minimums.

Capabilities

Adjudication & Adverse-Action Automation

Manual adjudication decisions: approved, rejected, conditional, needs review
Auto-adjudicate clear results (admin-configurable)
"Consider" / "suspended" results routed to a manual-review queue
Automated FCRA pre-adverse action notice sent on a rejection
Automated final adverse-action notice sent after the waiting period
Candidate dispute recording that holds the final notice until resolved
Configurable adverse-action waiting period per provider
Adjudication decision, notes, adjudicator, and timestamp logged

FCRA Compliance & Audit Trail

FCRA disclosure and candidate authorization tracking
Auto-send disclosure & authorization request to candidates (configurable)
Adverse items extracted, stored, and counted per completed check
Append-only audit log (order, status change, adjudication, adverse action, dispute, cancel)
SSN, date of birth, and license number masked in the results view

Check Types & Packages

Basic Criminal (SSN trace, national criminal DB, sex-offender registry)
Pro Criminal (adds county + federal criminal searches)
Comprehensive (adds employment, education, and reference verification)
Executive (adds credit report, civil court, media search, extended history)
Custom provider-defined packages

Ordering & Status Tracking

Order a check for a candidate inside the recruiting workflow
Screening package chosen at order time
Cancel a pending check (cancellation synced to the provider)
Eight lifecycle statuses (pending, invited, pending completion, clear, consider, suspended, canceled, error)
On-demand manual status sync from the provider
Dashboard stats: total, pending, clear, consider, needs adjudication
Filter by status and adjudication; paginated list and detail views

Provider Integrations

Checkr — ordering, status, and cancellation with real-time signed webhooks
Sterling — ordering, status, and cancellation
HireRight — ordering, status, and cancellation
Multiple active providers per business with a selectable preferred provider
Provider connection test + per-provider API key / webhook secret in admin
Automatic polling backstop syncs pending checks if a webhook is missed

Notifications & Ask AI

Recruiter email on check completion (admin-configurable)
Notification when adverse / consider items are found
In-app adverse-action alert to the recruiter/adjudicator with next steps
Candidate progress / completion emails (opt-in, off by default)
Ask AI agent: list, look up, and summarize checks in chat (read-only)
Per-business toggle to enable or disable the AI agent

Limits & Specs

Results list page size: 25 (desktop) / 20 (mobile)
Ask AI query limit: 50 checks per request
FCRA waiting period: 0–30 days (admin-configurable, default 5)
Status polling window: Pending checks polled up to 90 days
Supported providers: Checkr, Sterling, HireRight
Pricing: Pay-as-you-go, billed per check (no license; available to every tenant)

Use cases

Pre-offer verification

A recruiter orders a check after the final interview so results are back before the offer letter goes out.

Consider-result adjudication

A recruiting admin opens the pending-adjudication queue, reviews a "consider" result, and records an approve, reject, or conditional decision with notes — all captured in the audit log.

FCRA adverse-action handling

On a rejection the app sends the pre-adverse action notice, counts down the configurable waiting period, and sends the final notice automatically; a candidate dispute pauses the process until it's resolved.

Status follow-up

A hiring coordinator syncs a stuck pending check from the provider and works the dashboard's pending count each morning.

Compliance audit

HR pulls the append-only audit log to confirm every hire was screened and every adverse action followed the required FCRA steps.

On-the-go review

A hiring manager checks pending and completed results from the mobile view between interviews.

Resources

Background Checks Datasheet (PDF)

Datasheet

Features, capabilities, pricing model, and FAQ on one downloadable sheet — share it with your team.

FAQ

Checks are ordered one candidate at a time from inside the recruiting workflow — you choose a screening package at order time and the app places the order with your configured provider. There is no bulk or batch ordering today. Status flows back automatically, a completed check triggers a notification, and you can cancel a pending check (the cancellation is synced back to the provider).

Four standard packages: Basic Criminal (SSN trace, national criminal database, sex-offender registry), Pro Criminal (adds county and federal criminal searches), Comprehensive (adds employment, education, and reference verification), and Executive (adds credit report, civil court, media search, and extended history). Your provider can also define custom packages, which appear automatically at order time.

Checkr, Sterling, and HireRight. Each supports ordering, status tracking, and cancellation. You can configure more than one at a time and choose a preferred provider, and an admin can test the connection and store the API key and webhook secret per provider. Checkr delivers real-time status via signed webhooks; Sterling and HireRight status currently arrives through the automatic polling backstop and on-demand manual sync.

Clear results can be auto-approved if an admin enables it. "Consider" and "suspended" results go to a manual-review queue where a recruiting admin records a decision — approved, rejected, conditional, or needs review — with notes. Every decision, the adjudicator, and the timestamp are written to the audit log, and the candidate's status updates automatically.

It tracks the FCRA disclosure and the candidate's authorization, and can auto-send the disclosure/authorization request. When a check is adjudicated as rejected, the app sends the pre-adverse action notice, waits out a configurable waiting period (0–30 days, default 5), and then sends the final adverse-action notice automatically. If the candidate disputes the report, recording the dispute holds the final notice until it's resolved. Adverse items are extracted and stored, and the full sequence is logged.

Yes. Managers and admins see all checks with filters and the pending-adjudication queue on mobile; other users see only their own check. The list and detail views work from any device.

The Ask AI agent is read-only: it lists background checks (with status, adjudication, or provider filters), pulls the details of a specific check, and summarizes overall metrics such as totals, status breakdown, and average time to complete. It never orders or adjudicates checks, and an admin can turn it off per business.

It's pay-as-you-go — there is no license to buy and it's available to every tenant. You're billed per check you run, and the screening provider's own fees apply to each order.

The results list shows 25 per page on desktop and 20 on mobile, the Ask AI agent returns up to 50 checks per request, the FCRA waiting period is configurable from 0 to 30 days, and pending checks are polled for status updates for up to 90 days after they're created.