Terms of Service
MangoApps Terms of Service for self-serve customers and users of the MangoApps employee communication, workforce, HR, and AI platform. Last updated July 7, 2026.
Separate written agreements. If you or your organization has entered into a separate written agreement with MangoApps governing use of the Service, that written agreement controls to the extent of any conflict with these Terms of Service. These Terms are intended for self-serve subscriptions, trials, website visitors, and other users who do not have a separate written agreement.
Self-serve DPA. If MangoApps processes personal data in Customer Data on behalf of a self-serve customer, the MangoApps Self-Serve Data Processing Agreement is incorporated into these Terms and applies to that processing.
Last updated: July 7, 2026.
Thank you for using MangoApps. These Terms of Service ("Terms" or "Agreement") govern access to and use of the MangoApps websites, hosted services, mobile clients, software, applications, APIs, integrations, AI features, and related services provided by MangoApps, Inc. ("MangoApps," "we," "us," or "our") (collectively, the "Service").
By accessing or using the Service, creating an account, starting a trial, clicking to accept, or purchasing a subscription, you agree to be bound by these Terms. If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity and its affiliates, and "you" and "your" refer to that entity. If you do not have that authority or do not agree to these Terms, you must not access or use the Service.
You may not access the Service if you are a direct competitor of MangoApps except with MangoApps' prior written consent. You also may not access the Service to monitor availability, performance, functionality, pricing, roadmap, or other competitive information for benchmarking or competitive purposes.
MangoApps provides workplace communication, collaboration, workforce operations, HR, content, AI, and related employee-experience tools. Product availability, plan limits, and features may vary by subscription, geography, deployment model, and account configuration.
1. Definitions and Account Roles
"Customer" means the organization or person that creates, owns, pays for, or otherwise controls a MangoApps workspace, network, tenant, or subscription. "Network" means a MangoApps workspace, tenant, or environment. "Network Owner" means the Customer or other person or entity that owns or controls the Network. "Network Administrators" means users designated by or for the Network Owner to administer the Network. "Users" means individuals who access the Service, including Network Administrators, employees, contractors, guests, and other invited users.
"Customer Data" means data, content, files, records, personal information, prompts, messages, posts, submissions, and other materials submitted to, stored in, or processed through the Service by or on behalf of Customer or its Users. "Customer Content" means Customer Data that Users post, upload, display, link to, generate, submit, or otherwise make available through the Service. "Account Data" means billing, account, telemetry, usage, support, authentication, and administrative information associated with use of the Service.
Network Administrators may add and remove Users, change roles and permissions, access or export Customer Data, disable integrations, configure retention settings, moderate or delete Customer Content, and request shutdown of the Network. Customer is responsible for its Network Administrators, Users, configurations, credentials, access controls, and use of the Service.
The Service, software, documentation, user interfaces, workflows, templates, APIs, analytics, product designs, and all related intellectual property are owned by MangoApps and its licensors. No ownership interest in MangoApps intellectual property transfers under these Terms. MangoApps reserves all rights not expressly granted.
2. Use of Service; Restrictions
Subject to these Terms, MangoApps grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the applicable trial or subscription term for your internal business or organizational purposes.
You must not, and must not permit Users or third parties to: (a) sell, resell, license, sublicense, lease, rent, distribute, make available, or commercially exploit the Service except as expressly permitted by MangoApps; (b) copy, frame, mirror, scrape, crawl, or harvest the Service or its data except through documented export tools or APIs authorized by MangoApps; (c) reverse engineer, decompile, disassemble, modify, or create derivative works of the Service; (d) bypass, disable, or interfere with security, authentication, rate limits, usage limits, access controls, or technical protections; (e) access another customer's data or systems without authorization; (f) interfere with, degrade, overload, or disrupt the Service or MangoApps systems; (g) upload malware, malicious code, invalid data, or harmful materials; (h) impersonate any person or entity, misrepresent affiliation, hide identity, or conduct fraud; (i) use the Service for unlawful, harmful, deceptive, abusive, harassing, discriminatory, defamatory, obscene, exploitative, or infringing content or activity; (j) collect or process personal information through the Service without all legally required rights, notices, consents, and lawful bases; (k) use the Service to develop or improve a competing product or service; or (l) use the Service in any manner prohibited by law or these Terms.
All access not expressly authorized is forbidden. MangoApps may investigate suspected violations and may suspend or terminate access where reasonably necessary to protect the Service, MangoApps, customers, Users, third parties, or the public.
3. Accounts, Credentials, and System Access
3.1 User Accounts
You agree to provide true, accurate, current, and complete account information and to keep it updated. You are responsible for maintaining the confidentiality and security of your account, credentials, devices, and authentication factors, and for all activity occurring under your account. If you believe your account, credentials, payment method, or Network is compromised, you must promptly notify MangoApps and take reasonable steps to secure it.
3.2 Notices
By providing an email address or other contact information, you consent to receiving Service-related notices, legal notices, security notices, billing notices, renewal notices, product notices, and support communications electronically. You may opt out of marketing communications where available, but you may not opt out of transactional or Service-related notices.
3.3 System Access and Integrations
You may choose to connect the Service to your systems, accounts, identity providers, files, calendars, HR systems, payment processors, messaging tools, AI assistants, or other third-party services. You represent and warrant that you have all rights, permissions, authority, notices, and consents necessary to allow MangoApps to access, retrieve, process, transmit, and display information from those systems as configured by you or your Network Administrators. If you no longer have those rights, you must immediately disable the applicable integration or access.
3.4 Service Availability and Backups
MangoApps will use commercially reasonable efforts to make the Service available, but does not guarantee that the Service will be available at any particular time or be uninterrupted, error-free, or secure. Self-serve subscriptions do not include any service-level commitment unless MangoApps expressly states otherwise in writing. Where a service credit is expressly provided, that credit is your sole and exclusive remedy for the applicable availability failure.
You should maintain your own backup and export plan appropriate for your business. MangoApps export tools may not export every configuration, workflow, audit event, system object, derived record, AI interaction, or integration artifact. Before using the Service for important records, Customer is responsible for confirming that available export functions meet its backup, legal, compliance, retention, and business-continuity needs.
4. Fees, Billing, Renewal, Cancellation, and Taxes
If you subscribe to a paid plan, you agree to pay all fees for the plan, seats, add-ons, credits, usage, onboarding, professional services, and features you select at the rates disclosed at purchase or otherwise then in effect. Fees are exclusive of taxes, levies, duties, VAT, withholding, and similar assessments; you are responsible for all such amounts except taxes based on MangoApps' net income.
Unless MangoApps states otherwise in writing or applicable law requires otherwise, all fees are non-refundable and non-cancellable, paid subscriptions run through the end of the purchased term, included or purchased credits have no cash value, and unused credits or usage allowances do not carry over after the period for which they are granted.
You authorize MangoApps and its third-party payment processors to charge your designated payment method for all amounts due, including recurring subscription charges, renewal charges, taxes, add-ons, overages, usage-based charges, and collection costs. Payment processing is handled by third-party payment processors and is subject to their applicable terms and privacy policies.
Automatic renewal. Unless otherwise stated at purchase, paid subscriptions automatically renew for successive periods equal to the then-current subscription term, at MangoApps' then-current rates, unless cancelled before the renewal date. At or before checkout, MangoApps will disclose the applicable plan, price, billing frequency, renewal term, cancellation method, and other material renewal terms. MangoApps may maintain records of your affirmative consent to renewal terms for as long as permitted or required by law.
Trials and promotional offers. If you start a free trial, discounted subscription, or promotional offer, MangoApps will disclose the trial or promotional period, the price after the period ends, and how to cancel before paid charges begin. Unless otherwise stated at purchase, trials and promotions convert to a paid subscription at the disclosed rate if not cancelled before the trial or promotional period ends.
Cancellation. You may cancel a self-serve subscription through Account Settings where available or by contacting MangoApps through the cancellation method disclosed at purchase or in your account. If you accepted an automatic renewal or continuous service offer online, MangoApps will provide an online cancellation method that is reasonably easy to use and, where required by law, allows cancellation in the same medium without steps that obstruct or delay cancellation. Cancellation stops future renewal charges but does not entitle you to a refund or credit for the then-current paid term unless MangoApps expressly states otherwise or applicable law requires otherwise.
Renewal and fee-change notices. MangoApps may change fees or introduce new charges on reasonable notice, with changes taking effect no earlier than the next renewal unless you purchase additional services or usage during the current term. Where required by applicable law, MangoApps will provide renewal reminders, fee-change notices, cancellation information, and retained acknowledgments.
If any amount is not paid when due, MangoApps may suspend, downgrade, restrict, or terminate access to the Service; charge interest on past-due amounts at the lesser of 1.0% per month or the highest rate permitted by law; and recover reasonable costs of collection. Fees may continue to accrue during suspension unless MangoApps states otherwise.
5. Privacy, Data Protection, and Regulated Data
Your use of the Service is also governed by the MangoApps Privacy Policy. For personal data in Customer Data that MangoApps processes on behalf of a self-serve Customer, the MangoApps Self-Serve Data Processing Agreement governs as between MangoApps and Customer and controls over the Privacy Policy for that processing.
Customer is responsible for all Customer Data, including its accuracy, quality, legality, source, collection, retention, and use. Customer represents and warrants that it has all rights, consents, permissions, notices, lawful bases, and authorizations necessary for MangoApps to process Customer Data as configured and instructed through the Service. Customer is responsible for determining whether the Service is appropriate for Customer Data and for complying with all laws, regulations, employment obligations, worker-notice obligations, privacy obligations, records-retention obligations, and industry rules applicable to Customer Data and Customer's use of the Service.
Regulated data restrictions. Self-serve plans are not designed for payment cardholder data, protected health information subject to HIPAA, children's data subject to COPPA or similar child-privacy laws, biometric identifiers or biometric information, government classified information, export-controlled technical data, or other data subject to sector-specific legal obligations beyond ordinary business personal data. You must not submit that data to the Service unless MangoApps has expressly approved the use in a separate written agreement or plan-specific addendum. MangoApps is not responsible for regulated data submitted in violation of this paragraph.
6. User Responsibilities
You are responsible for all activities under your account and for your interactions with other Users. MangoApps may monitor, investigate, moderate, or remove activity or Customer Content, but has no obligation to do so. MangoApps is not responsible for User disputes, User conduct, Customer's employment decisions, Customer's internal policies, or Network Administrator actions.
7. Customer Content
As between MangoApps and Customer, Customer or the applicable Network Owner owns Customer Content. As between MangoApps and individual Users, User ownership or assignment of Customer Content is determined by the relationship, policies, and agreements between the User and the applicable Customer or Network Owner. MangoApps does not claim ownership of Customer Content.
Customer and Users grant MangoApps, its affiliates, service providers, subprocessors, and contractors a worldwide, non-exclusive license to host, access, use, copy, display, transmit, process, modify for technical formatting, back up, and otherwise handle Customer Content and Customer Data as reasonably necessary to provide, secure, support, maintain, improve, and operate the Service; comply with law; prevent harm; enforce these Terms; and act as authorized or instructed by Customer, Users, or Network Administrators.
You represent and warrant that Customer Content and Customer Data do not violate law, these Terms, third-party rights, privacy rights, publicity rights, intellectual property rights, contractual rights, employment obligations, confidentiality obligations, or other rights. You are responsible for royalties, fees, damages, claims, and other amounts arising from Customer Content or Customer Data.
Users may delete their own Customer Content where the Service permits and where not restricted by Network Administrators or Customer configuration. Network Administrators may access, export, retain, restrict, delete, or restore Customer Content and Customer Data within their Network. MangoApps may preserve Customer Content and Customer Data where required by law, support, backup, security, dispute, abuse-prevention, or legitimate business needs.
After cancellation or termination of a self-serve subscription, Network Administrators may export available Customer Data for sixty (60) days unless the account was terminated for legal, security, abuse, or similar cause, or unless law requires a different period. After that period, MangoApps may delete or disable access to Customer Data from production systems. Backup copies are deleted or overwritten on MangoApps' ordinary backup lifecycle as described in the Self-Serve Data Processing Agreement. Deleted Customer Data may be irretrievable.
When submitting Customer Content or otherwise using the Service, you agree not to post or transmit content that is unlawful, infringing, fraudulent, misleading, defamatory, abusive, harassing, threatening, discriminatory, hateful, explicit, exploitative, harmful to minors, malicious, spam, unauthorized advertising, or otherwise objectionable, or that includes malware, credential harvesting, unauthorized scraping, or attempts to interfere with the Service.
8. Data Access and Disclosure
MangoApps may access, preserve, use, and disclose Account Data, Customer Data, Customer Content, and related information where MangoApps reasonably believes it is necessary to: (a) provide, secure, support, maintain, improve, and operate the Service; (b) comply with applicable law, legal process, or governmental requests; (c) enforce these Terms or investigate potential violations; (d) detect, prevent, investigate, or address fraud, abuse, security, technical, or operational issues; (e) respond to support requests or instructions from Customer, Users, or Network Administrators; (f) protect the rights, property, safety, or security of MangoApps, customers, Users, third parties, or the public; or (g) create and use aggregated or de-identified data that does not identify Customer, Users, or any individual.
MangoApps does not use Customer Content or Customer Data for MangoApps' own advertising or to train generalized AI models, except that MangoApps may use aggregated or de-identified data as described in these Terms, the Privacy Policy, and the Self-Serve Data Processing Agreement.
9. Intellectual Property Ownership
Except for Customer Content and Customer Data, the Service and all related materials, software, interfaces, technology, templates, designs, documentation, workflows, APIs, know-how, analytics, inventions, and intellectual property are owned by MangoApps and its licensors. You may not use MangoApps names, marks, logos, product names, or branding except as permitted by MangoApps in writing.
10. Feedback
If you provide suggestions, ideas, enhancement requests, recommendations, corrections, or other feedback relating to the Service ("Feedback"), MangoApps may use and exploit Feedback without restriction, attribution, or compensation. Feedback is not Customer Content and does not create any confidentiality, ownership, payment, or other obligation for MangoApps.
11. AI Features and AI-Generated Content
The Service may include artificial intelligence, machine learning, automation, agents, assistants, recommendations, summaries, drafts, search, translation, analytics, classification, or other AI-enabled features ("AI Features"). Prompts, files, context, instructions, and other data submitted to AI Features are "AI Inputs." Content, suggestions, summaries, classifications, drafts, recommendations, or other results generated by AI Features are "AI Outputs."
AI Outputs are provided for convenience on an "as is" basis, may be inaccurate, incomplete, biased, out of date, offensive, non-unique, or unsuitable, and may be similar or identical to outputs generated for others. You are responsible for evaluating AI Outputs for accuracy, legality, appropriateness, and fitness before relying on or using them. You must not rely on AI Outputs as a substitute for professional, legal, financial, medical, safety, HR, employment, compliance, or other expert judgment.
You are responsible for AI Inputs and for your use of AI Outputs. You must not use AI Features as the sole basis for decisions that produce legal, employment, hiring, promotion, compensation, scheduling, disciplinary, termination, housing, credit, education, healthcare, benefits, safety, or similarly significant effects on individuals. You must provide meaningful human review and all legally required notices, assessments, policies, and safeguards for any AI-assisted workflow.
MangoApps does not use Customer Data, AI Inputs, or AI Outputs to train, fine-tune, or improve generalized AI models, and requires its AI subprocessors to apply equivalent restrictions. This does not limit MangoApps' use of aggregated or de-identified data that does not identify Customer, Users, or any individual.
Certain AI Features may be powered by third-party model providers or external AI assistants. If you connect an external AI assistant, MCP connector, bot, integration, or agent, you authorize MangoApps to exchange Customer Data with that third party as configured or invoked by you, and that third party's terms and privacy practices apply to its processing. MangoApps is not responsible for downstream use, retention, security, or output generated by third-party AI services outside MangoApps' control.
12. Third-Party Services and Integrations
The Service may enable access to or interoperate with third-party websites, applications, products, services, identity providers, payment processors, AI assistants, app marketplaces, and integrations ("Third-Party Services"). MangoApps does not control and is not responsible for Third-Party Services. Your access to and use of Third-Party Services is at your own risk and is governed by the terms and privacy policies of the applicable third party. If you enable or connect a Third-Party Service, you authorize MangoApps to access, exchange, and share Customer Data with that Third-Party Service as necessary to provide the integration. MangoApps disclaims all liability arising from or relating to Third-Party Services.
13. Beta and Trial Features
MangoApps may offer free trials or make features, products, services, pilots, previews, evaluations, or early-access functionality available on a beta or similar basis ("Beta Features"). Beta Features are provided "as is" and "as available," without any warranty, support, indemnity, service commitment, or availability commitment; may be changed, limited, suspended, or discontinued at any time; may be subject to additional terms; and may be excluded from export, backup, security, and compliance commitments. To the maximum extent permitted by law, MangoApps has no liability arising from or related to Beta Features.
14. Term, Suspension, and Termination
These Terms apply while you access or use the Service. MangoApps may suspend, limit, disable, or terminate your account, Network, subscription, or access to the Service with or without notice if MangoApps reasonably believes that: (a) you violated these Terms or other applicable terms; (b) continued access creates legal, security, privacy, abuse, operational, financial, or reputational risk; (c) you failed to pay amounts due; (d) you or a User engaged in fraudulent, illegal, harmful, or abusive activity; (e) law enforcement or a government authority requests or requires action; (f) the Service or a feature is discontinued or materially modified; (g) the account is inactive; or (h) suspension or termination is otherwise necessary to protect MangoApps, customers, Users, third parties, or the public.
Upon cancellation or termination, your right to use the Service stops immediately, except for any limited post-termination export access MangoApps makes available to Network Administrators. You must stop using and uninstall any software provided for the Service. MangoApps is not liable for suspension, termination, deletion, or disabling of access where permitted by these Terms.
15. Modification of the Terms
MangoApps may change these Terms from time to time by posting an amended version and updating the "Last updated" date. For active self-serve paid accounts, MangoApps will make reasonable efforts to notify Network Administrators of material changes. Material changes become effective thirty (30) days after posting or notice unless a later date is specified, except that changes required by law, security, abuse prevention, or product changes may become effective sooner. Continued use of the Service after the effective date constitutes acceptance. If a change is unacceptable, your sole remedy is to stop using the Service and cancel future renewals.
16. Eligibility and Minors
The Service is not directed to children under 13, and MangoApps does not knowingly collect personal information from children under 13. Account owners, purchasers, and Network Administrators must be at least 18 and able to form a binding contract. Users under 16 may access the Service only if invited or authorized by Customer and only where Customer has obtained all required consents and complies with all applicable child-privacy, employment, labor, school, and workplace laws. MangoApps may suspend or delete accounts that violate this section.
17. Security
MangoApps uses commercially reasonable technical and organizational measures designed to protect personal information and Customer Data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no internet, cloud, or electronic communication service can be guaranteed to be completely secure. You are responsible for your devices, networks, credentials, identity providers, configurations, permissions, backups, and User access.
18. Electronic Communications
You are responsible for all electronic communications sent through or in connection with the Service. You represent and warrant that you comply with all applicable laws, rules, and regulations, including CAN-SPAM, TCPA, telemarketing, messaging, employment, privacy, and data-protection laws. Where SMS, messaging, or campaign-specific terms apply, those additional terms are incorporated for the applicable feature.
19. DMCA Notice
If you believe copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Service, please notify MangoApps' copyright agent under the Digital Millennium Copyright Act of 1998 ("DMCA"). Your notice should include: (a) a physical or electronic signature of a person authorized to act for the copyright owner; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good-faith belief that use of the material is not authorized by the owner, its agent, or law; and (f) a statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act for the owner.
DMCA Agent: Christi Kejriwal, MangoApps, Inc., 760 Aloha St, Suite 500, Seattle, WA 98109, USA; Email: support@mangoapps.com.
If material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notification containing the information required by 17 U.S.C. 512(g). MangoApps may terminate repeat infringers and may limit or terminate accounts that infringe intellectual property rights.
20. Indemnity
You agree to defend, indemnify, and hold harmless MangoApps, its affiliates, subsidiaries, licensors, service providers, officers, directors, employees, contractors, and agents from and against all claims, damages, obligations, losses, liabilities, costs, debts, penalties, settlements, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your or your Users' access to or use of the Service; (b) Customer Data or Customer Content; (c) your violation of these Terms; (d) your violation of law or third-party rights, including privacy, publicity, intellectual property, employment, consumer-protection, or confidentiality rights; (e) your systems, integrations, configurations, instructions, credentials, or Third-Party Services; (f) regulated data submitted in violation of these Terms; or (g) any other party's access to or use of the Service with your credentials or through your Network.
MangoApps will promptly notify you of any indemnified claim, permit you to control the defense with counsel reasonably acceptable to MangoApps, and reasonably cooperate at your expense. MangoApps may participate in the defense with its own counsel at its own expense. You may not settle any claim in a manner that admits fault by MangoApps, imposes obligations on MangoApps, restricts MangoApps' rights, or fails to fully release MangoApps without MangoApps' prior written consent.
21. No Warranty
THE SERVICE, BETA FEATURES, AI FEATURES, AI OUTPUTS, THIRD-PARTY SERVICES, SUPPORT, DOCUMENTATION, AND ALL RELATED MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANGOAPPS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND SATISFACTORY RESULTS.
MangoApps does not warrant that the Service will meet your requirements; be uninterrupted, secure, or error-free; preserve or export all data; correct all defects; prevent unauthorized access; or be free of viruses or harmful components. Any content downloaded or obtained through the Service is obtained at your own risk.
22. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANGOAPPS WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR LOSS OF DATA, PROFITS, REVENUE, GOODWILL, USE, BUSINESS, OR ECONOMIC ADVANTAGE, EVEN IF MANGOAPPS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANGOAPPS' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO MANGOAPPS FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100). The limitations in this section apply to MangoApps' affiliates, licensors, suppliers, service providers, officers, directors, employees, contractors, and agents.
Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, MangoApps' liability will be limited to the maximum extent permitted by law.
23. Local Law; Export; Force Majeure
MangoApps operates from the United States. You are responsible for complying with local laws where you access or use the Service, including privacy, employment, communications, export, import, sanctions, and artificial-intelligence laws. You must not use the Service in violation of U.S. export controls, sanctions, or trade restrictions.
MangoApps will not be liable or responsible for failure or delay in performing obligations to the extent caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, earthquake, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, governmental action, changes in law, internet or telecommunications failures, hosting, cloud, utility, or third-party provider failures, denial-of-service attacks, malware, or other malicious activity.
24. Assignment
You may not assign or transfer these Terms, your account, or your rights or obligations without MangoApps' prior written consent. MangoApps may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, financing, sale of assets, or by operation of law. Any attempted assignment in violation of this section is void.
25. Dispute Resolution; Governing Law; Arbitration; Class Action Waiver
Please read this section carefully. It affects your legal rights, including, for disputes subject to arbitration, your right to file a lawsuit in court and to have disputes decided by a judge or jury, and your right to participate in a class action.
Governing law. These Terms are governed by the internal substantive laws of the State of Washington, without regard to conflict-of-law rules, together with applicable U.S. federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution. Before initiating any formal proceeding, you agree to first contact MangoApps at support@mangoapps.com with a written description of the dispute and your contact information, and to make a good-faith effort to resolve the dispute informally for at least thirty (30) days.
Binding arbitration. Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its rules then in effect, before a single arbitrator, seated in King County, Washington (or, for a consumer, at your election, your county of residence), and conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. To the maximum extent permitted by law, you and MangoApps agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private-attorney-general, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.
Exceptions. Either party may bring an individual claim in small-claims court and may seek injunctive or equitable relief in court to prevent actual or threatened infringement, misappropriation, unauthorized access, or violation of intellectual property, confidential information, security, or data rights.
Jury trial waiver; forum. To the extent any dispute proceeds in court rather than arbitration, you and MangoApps each waive any right to a jury trial, and the dispute must be brought exclusively in the state or federal courts located in King County, Washington. You and MangoApps consent to personal jurisdiction and venue there.
Opt-out. You may opt out of the binding arbitration and class action waiver provisions by sending written notice to support@mangoapps.com within thirty (30) days of first accepting these Terms, stating your name and your intent to opt out. Opting out does not affect any other provision.
26. Notification Procedures
MangoApps may provide notices by email, in-product message, account notice, posting on the website, postal mail, or other reasonable means. You are responsible for keeping contact information current.
27. Entire Agreement; Severability
These Terms, together with the Privacy Policy, Self-Serve Data Processing Agreement, feature-specific terms, plan terms, checkout terms, and other legal notices or agreements incorporated by reference, constitute the entire agreement between you and MangoApps concerning the Service for self-serve use. If any provision is invalid or unenforceable, the remaining provisions remain in effect.
28. Survival
Provisions that by their nature should survive termination or expiration will survive, including provisions relating to fees, Customer Content, data access and disclosure, intellectual property, Feedback, indemnity, disclaimers, limitation of liability, dispute resolution, governing law, and general terms.
29. No Waiver
No waiver of any term is a further or continuing waiver of that term or any other term. MangoApps' failure to assert a right or provision is not a waiver.
30. Contact
Please contact support@mangoapps.com with questions regarding these Terms.