Reach Every Employee When It Matters
Broadcasts & Alerts is the workforce-native urgent-communication platform. Send formal ack-tracked announcements with rich media, or dispatch emergency alerts with "I'm safe" / "Need help" muster roll-call across every channel a phone or browser can reach.
What Broadcasts & Alerts Helps You Do
Send Formal Broadcasts
Ack-tracked company-wide announcements with rich media, comments, and detailed analytics. The acknowledgement record proves who saw what, when.
Dispatch Emergency Alerts
Multi-channel urgent dispatch (in-app, email, SMS, voice, push, signage) with "I'm safe" / "Need help" muster roll-call. Live delivery rollups in real time.
Run Campaigns & Journeys
Multi-step automated journeys for onboarding, compliance renewals, engagement nudges — triggered from HR events and delivered to the right audience.
Target Precisely
One audience picker handles broadcasts, alerts, and campaigns. Scope by team, location, role, shift, certification, or any combination.
Command Incidents
One incident-commander dashboard for emergency response — see live delivery, roll-call status, and follow-up actions in one place.
Track Engagement
Acknowledgement rates, channel performance, response times, and journey completion all tracked with audit-ready reports.
Two Modes, One App
Critical Broadcasts — Formal Announcements With Acknowledgement
Send company-wide or audience-targeted announcements with rich media, threaded comments, and mandatory acknowledgement. Every employee's response is tracked — see who acknowledged, who didn't, and who needs a nudge. Analytics show reach, engagement, and channel performance.
- Acknowledgement tracking — per employee, with timestamp and channel.
- Rich media — images, video, attachments, formatted text.
- Threaded comments — employees can respond and ask questions.
- Channel routing — in-app, email, mobile push, SMS based on configuration.
Emergency Alerts — Multi-Channel Dispatch With Roll-Call
For incidents that need fastest possible reach — fires, severe weather, IT outages, active security events. One click dispatches across every channel a phone or browser can reach. Employees respond "I'm safe" or "Need help" from any channel; the incident commander sees the roll-call in real time.
- Six delivery channels — in-app, email, SMS, voice, mobile push, digital signage.
- I'm safe / Need help — roll-call responses from any channel.
- Live delivery rollups — per channel, per audience, per employee.
- Incident commander dashboard — single pane for response coordination.
Campaigns & Journeys — Personalized Multi-Step Automation
Target specific audiences with automated multi-step campaigns — onboarding nudges, compliance renewal reminders, engagement journeys. Delivered via email, SMS, or in-app, triggered automatically from HR events like new-hire date or certification expiration.
- Automated triggers — onboarding, compliance, anniversaries, role changes.
- Multi-step sequences — drip campaigns and journey timelines.
- Channel mixing — email, SMS, in-app per step.
- Engagement analytics — completion, open rate, response per step.
Broadcasts & Alerts In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
Send company-wide broadcasts with rich media, formatting, and file attachments.
Controls that matter
Analytics & Reporting includes Per-broadcast view count and acknowledgment count and View rate and acknowledgment rate percentages.
Scope and specs
Useful specs: Max media attachments per broadcast: 10 files; Max image or PDF file size: 10 MB; Max video file size: 100 MB (MP4, MOV).
Emergency notifications
Send urgent alerts about facility closures, weather events, or safety incidents to all employees with mandatory acknowledgment.
Company-wide updates
Leadership shares quarterly results, organizational changes, or strategic priorities with the entire workforce.
Policy change announcements
HR publishes updated policies with acknowledgment tracking to document that every employee received and confirmed the changes.
Connected To The Rest Of MangoApps
→ News Feed
Broadcasts can post to the personalized News Feed for the right audience automatically — with acknowledgement tracking.
See News Feed→ Digital Signage
Emergency alerts and critical broadcasts hit lobby, break room, and factory-floor displays the moment they go out.
See Signage→ Comms Hub
Comms Hub handles long-form campaigns and newsletters; Broadcasts & Alerts handles urgent acknowledgement and emergencies.
See Comms Hub→ Employee Data
Audience picker reads from the employee directory — team, location, role, shift, certification eligibility all queryable.
See Directory→ Service Desk & Operations
IT outages and operational incidents trigger alerts. Service Desk integration ties incident resolution to comms.
See Service Desk→ Calendar
Drills, planned outages, and scheduled comms can fire from the calendar with automated pre-event reminders.
See CalendarBroadcasts & Alerts Screenshots
Real product screens from Broadcasts & Alerts workflows, pulled from the app screenshot gallery.
Pair Broadcasts & Alerts With AI
Two paired AI agents — Broadcasts & Alerts Help (employee-facing) and Admin (operator-facing) — handle drafting, audience selection, and incident-response coordination.
Broadcasts & Alerts AI (Admin)
Draft urgent communications, target audiences precisely, coordinate incident response.
Customer Success
How Operators Handle Urgent Comms
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
“We had a pretty aggressive educational campaign. We shared articles and emails, put up posters with QR codes, and hosted info sessions. And we held a naming contest. Hundreds of employees voted, which gave them a sense of ownership from day one. That early engagement went a long way.”
Jeffrey Straight
Public Relations Specialist
Santee Cooper
Frequently Asked Questions
Broadcasts are formal ack-tracked company announcements — policy changes, must-read updates, compliance notices. Alerts are urgent emergencies — fires, severe weather, IT outages — with multi-channel dispatch and "I'm safe" muster roll-call. Same app, different use case.
Six: in-app, email, SMS, voice, mobile push, and digital signage. Configure per alert which channels fire and in what order. Some incidents need everything at once; others prioritize one.
Employees can respond from any delivery channel — tap a button in mobile push, reply to SMS, press a number during a voice call. The incident commander dashboard shows real-time roll-call status with response time and channel.
Campaigns are multi-step automated sequences triggered by an event (new hire date, certification expiration, anniversary). Each step can use a different channel. Broadcasts are one-off announcements; Journeys are programmatic over time.
One audience picker handles all three modes. Scope by team, location, role, shift, certification eligibility, or any combination. For an alert, you can target every employee within a specific facility in seconds.
Yes. Every broadcast, alert, and journey step logs sender, audience, channel mix, delivery status, acknowledgement, and response with timestamps. Designed for safety, security, and compliance audits.
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