The EHS System Of Record For The Frontline
Incidents, permits to work, contractor clearance, toolbox talks, and certifications in one record set — frontline supervisors capture on mobile, and any employee can flag a hazard on the spot.
What Safety Hub Helps You Do
Report Incidents
Incident reporting across eight types — injury, near miss, property damage, environmental, security, vehicle accident, equipment failure, other — with people involved, witness statements, and photo evidence for injuries required by default (configurable per business).
Capture Observations
Proactive safety observations (PPE, housekeeping, behavior, equipment, ergonomics, chemical) from any employee — optionally anonymous to encourage honest reporting.
Issue Permits To Work
Seven permit types — hot work, confined space, working at height, electrical isolation, excavation, lifting, general — each with a hazard list and a precaution checklist the authoriser must fully confirm before the permit is issued.
Pre-qualify Contractors
A 15-question weighted questionnaire scores each vendor, suggests a risk tier, and records approve, conditional, or reject with a validity window — and can block a contractor permit until a current pre-qualification is on file.
Run Toolbox Talks
Schedule, deliver, and document toolbox talks with attendance capture, typed signature acknowledgement, and a topic library. Default duration and signature requirements are configurable.
Track Certifications
Safety certifications — forklift, first aid, hazmat, OSHA 10/30 — with expiry tracking, renewal reminders to the holder and their manager, and compliance rosters by team and location.
Investigate And Correct
Investigators are auto-assigned with a deadline, findings are recorded on the incident, and corrective actions run in the shared CAPA register — with a manager-only effectiveness verify step before the incident can close.
Stay OSHA Ready
OSHA 300 log, 300A summary, and 301 incident reports generated from incident data, with recordability determined on the record. Printable reports ready for inspector visits.
Built To Replace Spreadsheets And Standalone EHS Tools
One Record Set, One Evidence File
Safety Hub keeps incidents, observations, toolbox talks, certifications, permits to work, contractor pre-qualification, and emergency alerts in one app — shared records with the rest of the employee platform, one dashboard for EHS leadership, one audit trail. The same records link into Compliance Hub as the ISO 45001 evidence file an auditor reads.
- Incidents — OSHA and WCB determination, investigation, and CAPA on one record.
- Permits and contractors — the permit checklist and the contractor clearance behind it.
- Observations and toolbox talks — proactive captures with optional anonymity; attendance with signatures.
- Certifications and alerts — expiry rosters, emergency dispatch, and muster roll-call.
From Permit Request To Area Left Safe
A requester ticks the hazards, an authoriser confirms every precaution before issue, and the permit moves through suspend, resume, and close-out — where whoever closes it must confirm the area was left safe. The live board shows what is awaiting approval, active, and overrun by site and type.
- Per-type checklists — hot work carries a fire-watch precaution, confined space an atmosphere test and rescue plan, electrical a proved-dead LOTO step.
- Hourly sweep — nudges the holder an hour before a permit ends, flags overruns, and auto-expires an unclosed permit 24 hours after its window.
- Contractor gate — a tenant setting refuses to issue a contractor permit without a current pre-qualification; a 30-day lapse warning fires first.
- Mobile close-out — permit list, checklist view, and close with area-left-safe from the phone.
Anonymous Observations That Surface Real Risk
Near-miss reporting is the safety practice most underused because employees fear retribution. Safety Hub supports optional anonymity per business; the observation is captured, categorized, and routed without revealing the reporter. The behavior change comes from making it safe to speak up.
- Per-business anonymity toggle — turn on where the culture needs it.
- Site-scoped routing — at-risk and near-miss observations notify the site's managers and the named safety group.
- Audit-safe — anonymity preserves identity protection while keeping the record.
- Trend analysis — observations by type, category, and location without exposing individuals.
Safety Hub In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
Report and investigate incidents, issue permits to work, and clear contractors — with OSHA recordability determined from the record and corrective actions tracked to verification.
Controls that matter
Permit approval refuses until every precaution is confirmed and the window has not already ended. A tenant setting blocks contractor permits without a current pre-qualification. Incident types: injury, near miss, property damage, environmental, security, vehicle accident, equipment failure, other.
Scope and specs
Useful specs: Incident severity levels: 4 (low, medium, high, critical); Incident types: 8; Permit types: 7 with a 14-day work window; Pre-qualification: 15 weighted questions, 12-month default validity; Default investigation deadline: 7 days (admin-configurable, 1–90).
Injury incident reporting
A worker reports a slip-and-fall with photos and the site location. The system auto-assigns an investigator with a deadline; days-away and days-restricted counts drive OSHA recordability, and TRIR/DART are shown as estimates.
Proactive safety observations
Supervisors submit positive and at-risk observations to build a safety culture, with follow-up tracking for at-risk findings and time-bound observation campaigns.
Weekly toolbox talks
Safety leads schedule 15-minute talks, record attendance with typed signatures, and track average attendance across sites.
Connected To The Rest Of MangoApps
→ Compliance Hub
Incidents, corrective actions, toolbox talks, and observations link into Compliance Hub as ISO 45001 evidence, and its risk register suggests risks from Safety Hub's serious incidents and near misses.
→ Inspections
Safety-related inspection findings show on the Safety Hub dashboard, and their corrective actions share the same CAPA register, due dates, and verification step as incident actions.
→ Lone Worker
A Lone Worker SOS resolves as a high-severity Safety Hub incident linked to the shift and attendance record it happened on, so the investigation starts from the alarm.
→ Skills & Certifications
Certification holdings come from the same certified skills record the rest of the platform reads — Safety Hub adds the requirement, the expiry roster, and the renewal reminders.
→ Training
A certification requirement links to the Training course that renews it, and course completions count as holdings; toolbox-talk topics link to training modules for deeper context.
→ Shifts & Scheduling
An incident links to the shift and attendance record it happened on; an injury with days off or modified duty auto-mints a schedule-adjustment corrective action and notifies the scheduling team.
→ Communications
Emergency alerts use Comms Hub audiences and its approval workflow and appear on the comms calendar. Safety Hub owns the dispatch, the muster roll-call, and the stand-down itself.
Safety Hub Screenshots
Real product screens from Safety Hub workflows, pulled from the app screenshot gallery.
REPLACES POINT TOOLS
One EHS surface in place of the safety-tool stack
Most safety leaders run a separate incident system, a near-miss tool, a permit binder, a contractor spreadsheet, a toolbox-talk attendance log, and a certification tracker — none of which share employees, locations, or audit logs. Safety Hub folds them into one record set.
SafetyCulture (iAuditor + EdApp)
Inspection-first EHS suite
- One Safety & Compliance Pack covers incidents, permits, contractors, observations, toolbox talks, certifications, AND Inspections — SafetyCulture sells each tier separately
- Same login as Shifts, Training, and HR — frontline staff don't need a second app for safety
- Corrective actions land in one CAPA register shared with Inspections, with a manager-only effectiveness verify step — not an "action" that stalls in a separate app
Intelex EHS
Enterprise environment, health & safety
- Turns on inside the platform the tenant already runs — no separate implementation project before the first incident is filed
- HRIS-synced employee data eliminates the perennial Intelex roster-sync project
- Permits to work with a precaution checklist the authoriser must fully confirm, and an hourly sweep that flags overruns — included, not a separate module
EHS Insight
SMB EHS platform
- Scales past SMB — site-scoped visibility per manager, enterprise SSO, and alerts translated per recipient locale are first-class, not add-ons
- Toolbox-talk topics link to Training courses and certification holdings read Training completions — one record, not two systems to reconcile
- Incidents, corrective actions, toolbox talks, and observations link into Compliance Hub as ISO 45001 evidence — one evidence file for the auditor
Cority
Enterprise EHSQ platform
- Per-employee suite price covers EHS AND HR, training, comms, and SOPs — Cority licenses each module
- Same identity perimeter, audit log, and retention policy as the rest of the platform — nothing for Security to re-certify
- Similar-incident matching, post-incident AI summaries, and a 30-tool safety agent come built-in — not Cority Insights as a separate purchase
VelocityEHS
SDS-led EHS platform
- Includes the comms, training, and SOP layer crews actually need — VelocityEHS requires separate enablement tools
- Certification expiry reminders reach the manager AND the employee through the same channel as everything else
- Contractor pre-qualification scores 15 weighted questions and gates permit issue — no separate contractor-management purchase
PLATFORM ADVANTAGE
Safety Hub inherits everything else MangoApps already does
A point EHS tool has to build, buy, or integrate each of these. Safety Hub gets them for free because the platform already runs them.
Identity & SSO
Inherits your SAML/OIDC SSO, MFA, and SCIM provisioning. Frontline workers report a near-miss with the same login they used to clock in.
HRIS-synced rosters
Employees, locations, departments, and supervisors come from the live org chart — no separate EHS user list drifting every month.
Mobile app
Incident and observation capture with camera photos, toolbox-talk attendance, permit close-out, and alert check-in from the branded app employees already use for shifts and pay.
CAPA register
Corrective actions from incidents and inspection findings land in one register with due dates, overdue escalation, and effectiveness verification — the same register Inspections and Leader Rounds write to.
Audit log & retention
Every incident view, print, and export is written to an access log kept for seven years, and every status change lands on the incident timeline Legal and Compliance already read.
Alerts in the recipient's language
Emergency alert title, body, and SMS text translate per non-English recipient locale using the same engine that powers Chat, SOPs, and Policy Hub.
INDUSTRY FIT
Built for the workplaces where safety is the operating discipline
Safety Hub fits any employer, but it earns its keep in industries where OSHA visits, insurance audits, and union safety committees all rely on the same evidence chain.
Manufacturing
Pre-shift toolbox talks, near-miss observations, and recordable incident tracking with OSHA 300/300A/301 forms and corrective actions routed back to supervisors in the CAPA register.
Construction
Hot-work, working-at-height, and excavation permits with per-type precautions, contractors cleared before their permit is issued, and incident capture from any jobsite.
Energy & Utilities
Electrical-isolation and confined-space permits with LOTO and atmosphere-test precautions confirmed before issue, contractor pre-qualification on file, and a seven-year access log for regulators.
Logistics & Transportation
Vehicle-accident and near-miss reporting from the dock, forklift certifications tracked by site, and lifting permits for yard work.
Healthcare
Staff safety events, at-risk observations, and certification tracking with PII-masked agent answers and an incident access log kept for seven years.
Food & Beverage
Plant-floor incidents, near misses, chemical and housekeeping observations, and confined-space permits for tank entry with the CSV and print exports an auditor asks for.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The argument EHS, ops, HR, and finance all share — and the one an EHS-only tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces Intelex + iAuditor + a permit binder + a certification tracker — and the bill stops growing per module.
More secure
One identity perimeter, one audit log, one retention policy across every incident. Nothing for security to re-certify when EHS adds a workflow.
Easier to deploy
Already deployed if you have MangoApps. Turn the app on, seed the starter safety knowledge base and system toolbox-talk topics, capture your first incident the same day.
Easier to use
Frontline workers report from the same app they use for their shift and pay. EHS leadership reviews from one dashboard, not five tools.
Easier to manage
Sites, supervisors, and roles come from the HRIS — EHS configures workflows, not maintains a parallel employee directory.
Easier to extend
Every reported incident raises a safety.incident_reported event in Automation Hub — the same playbook engine the rest of the platform uses picks it up from there.
AI is actually better
Safety Hub AI runs thirty tools across incidents, observations, permits, contractor clearance, toolbox history, certifications, and emergency alerts — answers grounded in live platform data, governed by the same permission model.
Ask Questions With Safety Hub AI
Safety Hub has a paired AI agent for the safety-data questions EHS leadership asks all day. Thirty tools across incidents, observations, permits, contractor clearance, toolbox history, certifications, and emergency alerts.
Safety Hub AI
Capture incidents and observations, check open permits and contractor clearance, surface certification expiry, read muster status, and query the safety knowledge base — thirty tools, twenty-four read-only, six confirmation-gated writes.
Customer Success
How Customers Use It
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Video Case Studies
Customer Case Studies
Our frontline employees determine whether or not a customer is going to come back to the store. In order to provide a great customer experience, you’ve got to provide a great experience to your team members. If you’re not engaging with them, it’s less likely that they’re going to deliver on this, simply because they haven’t been enabled and supported to do it.
Chelsea Carbahal
VP, Community Impact and Public Affairs
Raley's Supermarkets
Frequently Asked Questions
Yes. Recordability is determined on the incident record — a fatality is always recordable; otherwise an injury with days away, restricted work, medical treatment beyond first aid, loss of consciousness, or a significant injury. Recordable cases flow into the 300 log, the 301 incident report, and the 300A annual summary (HTML and PDF). TRIR and DART on the analytics page are estimates, because hours worked are not tracked.
Yes. Seven permit types (hot work, confined space, working at height, electrical isolation, excavation, lifting, general) each carry a hazard list and a precaution checklist the authoriser must fully confirm before issue; a permit then moves through suspend, resume, and close-out with an area-left-safe confirmation, and an hourly sweep flags overruns and auto-expires unclosed permits 24 hours after their window. Contractor pre-qualification is a 15-question weighted questionnaire with a score, a suggested risk tier, an approve / conditional / reject decision with a validity window, documents and vendor certifications on file, and a 30-day lapse warning. A tenant setting blocks issuing a contractor permit without a current pre-qualification.
Yes. Incidents, corrective actions, toolbox talks, and observations link into Compliance Hub as ISO 45001 evidence, and each incident has an evidence pack — the incident, its corrective actions with effectiveness verification, and the recurrence review. Compliance Hub's risk register also suggests risks from Safety Hub's serious incidents and near misses. The risk and legal registers themselves live in Compliance Hub.
Per-business toggle. When enabled, the observation captures the category, location, and description but not the reporter's identity. At-risk and near-miss observations notify the site's managers and the named safety group; the record preserves the anonymity protection while keeping the observation searchable for trend analysis.
Yes. A holding is the same certified skill record Skills & Certifications keeps, or a Training completion; Safety Hub adds the requirement (who must hold what, scoped by role, location, department, or job title), the expiry rosters, and reminders to the holder and their manager at the lead, 7-day, and 1-day marks.
Schedule a talk, deliver it (in person or via the mobile app), capture attendance, collect a typed signature acknowledgement. Default talk duration and signature requirements are configurable. The topic library is reusable across sites and teams, and a printable attendance sheet is one click.
Investigators are auto-assigned by location and role with a deadline (default 7 days, configurable); high and critical incidents and injuries require one. The investigator records findings and corrective actions on the incident; the actions run in the CAPA register with due dates, overdue escalation, and a manager-only effectiveness verify step, and the incident cannot close until the investigation is complete. Photos for injury incidents are required by default — configurable per business.
Enterprise EHS suites are broad but isolated — separate login, separate user directory, separate audit trail. Safety Hub runs inside MangoApps, shares records with shifts, attendance, training, inspections, and Compliance Hub, and gives mid-market organizations incidents, permits, contractor clearance, and OSHA forms without a separate implementation project.
The agent captures incidents and observations from chat, lists open permits and contractor clearance, surfaces certification expiry, pulls toolbox-talk history, reads muster status, and queries the safety knowledge base. Thirty tools — twenty-four read-only, six confirmation-gated writes — every result PII-masked. See the agent page for the full capability list.
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Every team. Every employee. Every workflow. One AI platform — built for the frontline. Since 2008, trusted by 2 million+ users with an NPS of 78.
Why Choose Us?
- Frontline AI: Governed AI for every employee and workflow.
- Top Security: HITRUST, ISO & SOC 2 certified.
- Exceptional UX: Delightful on mobile and desktop.
- Proven Results: 98% customer retention rate.
Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.
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