AI Agents Built Into Work
Give every team AI that works inside the systems they already use. MangoApps agents answer questions, complete routine tasks, and take governed action with permissions, audit trails, and human oversight built in.
The AI Gap Most Enterprises Still Face
Most enterprise AI tools are disconnected from the systems employees actually use. The result: fragmented experiences, low adoption, and wasted investment.
Employees Waste Hours Searching
The average employee spends 2+ hours per day hunting for information scattered across email, SharePoint, Slack, and company wikis. AI should bring the answer into the app where work is already happening.
HR Drowns in Repetitive Questions
A meaningful share of HR workload comes from answering the same PTO, benefits, and onboarding questions repeatedly — work that an AI agent can answer from governed policy content.
IT Helpdesks Are Overwhelmed
Routine password resets, software access requests, and troubleshooting questions flood IT tickets. Many can be deflected through intelligent self-service before they become tickets.
Knowledge Stays Locked in Silos
Your best institutional knowledge lives in documents, SOPs, and wikis that employees cannot find or access — especially frontline workers without a desk.
AI Tools Feel Bolted On
Standalone AI chatbots and generic AI tools lack the business context, governance controls, and workflow access enterprises need before AI can safely move work forward. See how MangoApps builds every agent through a disciplined Agent Development Lifecycle instead.
One Monolithic Agent For Everything
Without sub-agents and reusable building blocks, teams end up with a single catch-all agent per workflow. It works in the demo, fails on edge cases, and cannot be improved without rewriting the whole thing.
Engineered Through The Agent Development Lifecycle
Most enterprise AI stops at the demo. MangoApps treats every agent like enterprise software — designed, governed, observed, and improved through a disciplined Agent Development Lifecycle (ADLC). The result is agents your CIO can scale, your CFO can measure, and your compliance team can trust.
- Seven stages, one operating model: Opportunity, Design, Performance, Context, Develop, Launch, and Monitor & Improve.
- Built into the platform, not bolted on: customer data separation, permission inheritance, and audit-ready visibility from the start.
- Designed for real work: agents can plan, act, ask for review, and improve inside the platform where your work already lives.
- Operate agents as a portfolio: per-agent impact, override rate, and feedback in MangoApps Console — not AI sprawl across tools.
Explore MangoApps AI
Three doors into the platform. Each one drills into a different angle of how we deliver AI inside the workforce.
The Agent Library
Explore ready-to-use agents for HR, IT, frontline operations, communications, finance, and revenue teams, each scoped to permissions and designed for a specific workflow.
Browse The LibraryAI Capabilities Inside Apps
Generate forms, analyze sheets, translate content, summarize knowledge, transcribe media, create workflows, and answer questions from approved sources without leaving MangoApps.
See What's EmbeddedEnterprise AI Architecture
A flexible AI foundation with provider choice, governed access, reliable operation, and audit-ready visibility across every AI experience.
How It's BuiltOne Library, Organized By How People Actually Work
MangoApps ships AI assistants organized by team — domain assistants (Scheduling, Recruiting, Forms, Service Desk), help assistants that answer questions about how a feature works, and admin assistants that take live action on behalf of administrators. Each one works within the user's permissions and your organization's data boundaries.
- 73 domain agents — one per app or workflow area, from Scheduling and Recruiting to Mango GTM, Mango CS, Mango Billing, and Mango Signal.
- 4 read-only help agents — answer questions about features without changing any data.
- 3 live admin agents — take action on behalf of administrators within governed guardrails.
- Every agent is permission-aware, customer-specific, and built for audit-ready oversight.
AI-Powered Knowledge Management & Content Services
MangoApps includes grounded Ask AI, multilingual translation, AI-assisted authoring, and intelligent search built directly into Knowledge Bases, SOP Hub, Policy Hub, and Pages. Employees benefit from AI without separate tools or training.
- Unified knowledge base with grounded Ask AI across all approved content.
- Auto-summarize SOPs, policies, and meeting notes — implemented in AI SOP summaries and AI policy summaries.
- Translate any policy or SOP into 37 languages — AI Translation.
- AI-assisted publishing keeps your knowledge base fresh and accurate.
AI Capabilities Already In The Platform
Capabilities are not features on a roadmap — these are services running in production today, embedded directly into the apps employees already use.
Ask AI
Natural-language Q&A grounded in your approved content from approved internal sources. Permission-aware retrieval, never the open web.
Learn MoreAI Forms
Drop in a PDF, an image, or describe a form in plain language. AI vision builds a working form.
See FormsAI Sheets
Generate, transform, and analyze structured data with AI, then turn the output into useful workflows.
See AI SheetsAI Translation
Translate policies, SOPs, announcements, and workplace content with wording tuned to the type of content being translated.
Browse LanguagesAI Workflow Generator
Describe an automation in plain English — AI workflow generation builds the steps and conditions.
Trackers & WorkflowsAI Icon & Button Generator
Create branded icons and buttons with AI assistance directly inside the page-building experience.
Webpage BuilderAI Transcription
Turn audio notes, podcasts, and videos into searchable transcripts and captions employees can use.
Posts & MediaAI Voice Output
Convert announcements and SOPs into audio so employees can listen when reading is not convenient.
Posts & MediaService Desk AI
Classify requests, answer from approved internal sources, cite the source, and escalate uncertain cases to the right queue.
See Service Desk
Build Your Own AI With Plugin AI Builder
Plugin AI Builder helps administrators create custom widgets, agents, and apps from a plain-language description inside the admin console. Teams can design, review, govern, and roll out useful tools without starting from a blank project.
- Three build targets: widget, agent, or full plugin — from one descriptive prompt.
- Guided refinement: improve the build through follow-up requests and review.
- Template library: start from proven patterns rather than a blank canvas.
- Controlled rollout: keep deployment and access under admin oversight.
Bring Your Own Agent — MCP, CLI, SDK
MangoApps can connect approved external AI tools and developer workflows to governed platform capabilities. Teams get flexibility to innovate while IT keeps access, permissions, and oversight under control.
- Approved connections — administrators decide which external AI experiences are allowed.
- Broad workflow coverage — connect AI to the platform capabilities teams actually use.
- Flexible tool choice — support modern AI tools without creating unmanaged access.
- Same governance — connected AI activity follows platform permissions and oversight.
Enterprise AI Governed, Secure, And Scalable By Design
MangoApps AI is built with enterprise governance from the start. Every agent operates within your organization's data boundaries, follows user permissions, and gives administrators visibility into usage and outcomes. See our Responsible AI principles for the full operating approach.
- Your data never trains public models: calls route through governed connections only.
- Audit-ready oversight: administrators can review usage, outcomes, timing, and related business context.
- PII detection & compliance dashboards: automatic flagging and alerts on noncompliant activity.
- Delegated administration: assign AI ownership by region, business unit, or department.
AI Built Around The Work Each Team Repeats
Start where work is slowest: HR tickets, IT queues, shift coverage, policy updates, contract review, campaign drafts, or revenue follow-up. Each team gets agents tuned to its domain and governed through the same platform.
HR & People Operations
20+ HR-specific agents — Onboarding, Benefits, Leave Management, Compensation, Recognition, Skills, Performance, Recruiting — plus headcount and compensation generator services. Every agent permission-aware and audit-logged.
AI For HRIT & Service Desk
Service Desk Agent with AI intent detection, Password Agent, Asset Pro Agent, Database Agent, AI Front Office (voice + chat), and Platform Admin Agent for governed admin operations.
AI For ITFrontline & Deskless Workers
13 production agents for shift, field, and frontline work — Scheduling, Field Service Suite, Inspections, Safety Hub, Meal Compliance, Attendance, Timekeeping, Shift Marketplace, On-Call. Mobile-first, multilingual, voice-friendly.
AI For FrontlineOperations & Compliance
SOP Hub, Policy Hub, Contracts, Surveys, Inspections agents — backed by named analysis and summary services for content-aware translation and audit-ready compliance work.
AI For OperationsInternal Communications & Knowledge
16 comms and knowledge agents — Comms Hub, Broadcasts & Alerts (Help + Admin), Wikis, Libraries, Sites, Portals, Surveys, Recognition, OKR. Plus multilingual translation in every supported language with brand voice preserved.
AI For CommsSales, GTM & Customer Success
7 revenue agents — Mango GTM, Mango Signal, Mango IQ Competitive Intel, Mango CS, Mango Billing, Mango Spend, Source. The same GTM stack MangoApps uses internally.
AI For SalesAt our head office within HR, marketing, and finance, we use ChatGPT quite a bit, and MangoApps AI Helper is a useful tool for us. As I go around to the stores, I’ve been showing them how the AI Intranet Helper can find things and answer plain language questions about our resources, and they’re quite excited about that.
Alison van Zijl
Head of Human Resources
Full House
Success Stories
Customer Stories & AI Resources
See how leading organizations use MangoApps AI to make knowledge, support, and routine workflow actions easier to access.
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Video Case Studies
Download the AI-Powered Intranet Blueprint
A strategic guide for planning, implementing, and scaling AI in your workforce platform. Includes AI use cases by department, governance frameworks, and impact measurement.
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Since 2008, we've been building the workforce platform — earning the trust of 2 million+ users and an NPS of 78.
Why Choose Us?
- AI-Powered Platform: The most unified workforce experience on the planet.
- Top Security: HITRUST, ISO & SOC 2 certified.
- Exceptional UX: Delightful on mobile and desktop.
- Proven Results: 98% customer retention rate.
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