The Company Store lets employees spend their hard-earned recognition points on rewards they actually want. Browse company-branded merchandise, redeem gift cards, or purchase items directly. Branded swag is produced and shipped on demand through Printful, and digital gift cards are delivered through Tremendous or Tango — reward providers you connect once in the central Integrations hub. Integrated with Recognition Connect so points earning and spending stay in one place.

Hr Operations

Highlights

Redeem recognition points for company swag, gift cards, experiences, or charitable donations.

Fund balances from recognition awards and from peer-given points — every employee gets a monthly Mango Kudos allowance that credits the recipient's balance 1:1.

Fulfill branded swag on demand through Printful and deliver digital gift cards through Tremendous or Tango — reward providers are connected once in the central Integrations hub.

Have your own swag? Managed Swag Fulfillment warehouses your branded stock and ships each redemption for you (US pilot).

Keep spend in line with department and manager budgets, tiered approvals, and velocity / fraud holds — enforced right at checkout.

Support multiple payment methods including points-only, cash via Stripe, and mixed payments.

Manage region-specific catalogs so employees see items available in their location.

Track orders, returns, and exchanges from placement through fulfillment with notifications at each step.

Administer point balances, manual adjustments, tax reports, and fulfillment from the admin dashboard.

Capabilities

Product Catalog

Company swag / branded merchandise
Digital gift cards
Experiences (events, tickets, etc.)
Charitable donation items
Product variants (size, color, etc.)
Featured items and custom sort order
Catalog search, filter by category and sort
Item image, SKU, and description fields
Active / discontinued item status
Show out-of-stock items (admin toggle)

Points & Pricing

Points-only redemption
Peer-given points credit balances 1:1 (Mango Kudos giving allowance)
Cash purchase via Stripe (credit/debit card)
Mixed payment combining points and cash
Saved payment methods (Stripe)
Configurable points-per-dollar conversion rate
Points expiration with admin-configurable period
Admin manual balance adjustments (single and bulk)
Full points transaction ledger per user
Balance CSV export
Crypto or non-Stripe payment methods Stripe only for cash payments

Order Workflow

Per-item quantity selection at checkout
Shipping address capture at checkout
Quick one-click redeem (points, qty 1)
Order status tracking (pending / processing / fulfilled)
Tiered multi-level redemption approval by point value
Returns / exchanges request queue with admin review
Order cancellation with automatic points refund
Admin order refund action
Employee order history with status filter
Admin order management dashboard

Budgets & Spend Controls

Department and manager spend budgets (in points)
Hard cap blocks redemptions over the remaining budget
Hierarchical budgets (department envelope → manager sub-allocations)
Velocity / fraud hold — burst of redemptions routed to admin review
Idempotent redemption (no double-charge on double-submit)
Designated approver group (e.g. a Rewards Committee)

Fulfillment & Shipping

Print-on-demand branded swag via Printful
Digital gift cards via Tremendous or Tango
Reward providers managed in the central Integrations hub
Manual fulfillment with tracking number and carrier
Retry failed provider fulfillment
Inventory tracking with configurable low-stock alerts
Managed Swag Fulfillment — MangoApps warehouses & ships your branded stock Done-for-you storage + pick-pack-ship; US pilot
General third-party 3PL connector Use Managed Swag Fulfillment (MangoApps-operated) instead; no general 3PL integration

Recognition Integration

Auto-credit points from Recognition Connect awards
Recognitions app as points-earning source
AI Store assistant (ask about balance, orders, catalog)
Third-party HRIS points sync Recognition Connect is the points source

Regions & Tax

Region-specific catalogs (country / currency)
Global items visible across all regions
Per-region currency and currency symbol
Tax compliance reports (annual summary, W-2 supplement, P11D)
YTD threshold monitoring for taxable benefits
Detailed transaction CSV for audits

Limits & Specs

Default points-per-dollar rate: 100 (admin-configurable, 1–1,000)
Default recognition points per post: 10 (admin-configurable, 0–100)
Points expiry period: 12 months (admin-configurable, 1–60)
Featured items on dashboard: 6 (admin-configurable, 3–12)
Bulk balance adjustment limit: 200 users per operation
Pricing: Included with MangoApps Workforce (Suite)

Screenshots

Storefront catalog — browse swag, gear, and gift cards by category

Checkout — cart, shipping address, points balance, and order confirmation

Admin order queue — pending, fulfilled, and shipped orders with bulk actions

Manage regions and shipping rules — currency, tax, and fulfillment per region

Use cases

Recognition reward redemption

Employees spend recognition points earned from peer shout-outs on branded merchandise or gift cards in the store.

New hire welcome kit

Admins add onboarding swag items to the catalog and grant new employees bonus points to redeem their welcome package.

Regional merchandise

A multi-location company sets up region-specific catalogs so each office sees locally available items and shipping options.

Charitable giving campaign

HR adds charitable donation items to the store, letting employees convert points into contributions to approved nonprofits.

Year-end rewards

Managers grant bonus points at year-end and employees redeem them for experiences, gift cards, or premium swag.

Peer-funded rewards

Every employee gets a monthly allowance of points to give peers; those points credit the recipient's store balance 1:1, so recognition between coworkers turns directly into redeemable rewards.

Budget-controlled program

Finance sets department and manager point budgets; redemptions draw down the most specific budget and a hard cap blocks anything over the remaining allowance — so the program never overspends.

FAQ

The store supports points-only redemption, cash purchases via Stripe (credit/debit cards and saved payment methods), and mixed payments combining points and cash.

Balances are funded from the Recognitions app (peer awards, manager bonuses, and program milestones) and from peer-given points — each employee gets a monthly Mango Kudos allowance to give coworkers, which credits the recipient's balance 1:1. Admins can also make manual balance adjustments. Every transaction is logged for audit purposes.

Yes. Finance can set department and manager spend budgets in points. Each redemption draws down the most specific budget that applies to the employee, and a hard cap blocks any redemption that would exceed the remaining allowance. High-value redemptions can also route through tiered approval, and a burst of redemptions in a short window is held for admin fraud review.

Yes. When regions are enabled, each item can be assigned to a specific region. Employees only see items from their region plus any global items.

Orders move through pending, processing, and fulfilled statuses. Admins manage fulfillment from the admin orders dashboard with optional email notifications at each stage.

Branded swag is produced and shipped on demand through Printful (print-on-demand), and digital gift cards are delivered through Tremendous or Tango. You connect these reward providers once in the central Integrations hub (Admin → Integrations); internal or experience items are fulfilled manually from the admin orders dashboard.