Lone Worker
Safety check-ins and one-tap SOS for frontline workers, with a guaranteed escalation engine that climbs a responder ladder until a human acknowledges.
MangoApps
Overview
Lone Worker makes safety a property of the shift app frontline workers already carry. Workers on a covered shift get timed 'I'm safe' check-ins and a one-tap SOS; a missed check-in or an SOS opens an alert that climbs a site/team-scoped responder roster via push, SMS, and voice until a responder acknowledges it — with a guaranteed dead-man's switch broadcast to safety admins if nobody does. Location is captured at trigger time only (no continuous tracking). Every state change, notification, acknowledgement, and resolution is written to an immutable, exportable audit trail, and resolving an alert as an incident hands off to Safety Hub. It depends on Shifts & Scheduling for who is on, when, and where, and reuses the platform's notification channels. Sensor-dependent features (man-down, fall detection) are intentionally deferred.
Highlights
Capabilities
Check-ins & SOS
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Timed 'I'm safe' check-ins on a configured interval
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One-tap SOS, on- or off-shift
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Location captured at trigger time (no continuous tracking)
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Live delivery state on the worker's screen (queued → delivered → acknowledged)
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Automatic man-down / fall detection Sensor-dependent; deferred to a later phase / device partner
Escalation & acknowledgement
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Tiered responder ladder that climbs until acknowledged
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Per-tier channels (push / SMS / voice)
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Mandatory acknowledgement — an alert is owned, not just sent
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Dead-man's switch broadcast when the ladder is exhausted
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Resolution as safe / false alarm / incident with a required note
Configuration & audit
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Site / team / shift-scoped responder rosters
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Admin-configured check-in cadence and escalation timeouts
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Immutable, timestamped audit trail per alert
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Incident handoff to Safety Hub
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Shift-aware coverage from Shifts & Scheduling