A purchase request in MangoApps shows whether an active contract already covers it before anyone approves it, because Contracts shares its records with the apps where the work happens. A services contract is checked month by month against the hours, visits and resolution times it promised, and when a contractor due on site has lapsed or missing insurance, Safety Hub raises it the day before and asks for a recorded reason before the permit is issued.

AI reads each contract you upload or import, within a per-contract allowance of runs per rolling 12 months, for a summary and a 0–100 risk score, and compares each counterparty draft with your negotiation playbook so the owner can accept, counter or reject every change. Approvals route by contract value with delegation and escalation, and renewals come with a packet of spend, open tickets and the vendor scorecard — but nothing renews until someone clicks Renew. A Mango GTM order form becomes a draft contract, and signing it marks the proposal won.

Track the full contract lifecycle from draft to renewal, with AI risk scoring and key-term extraction, value-based approval routing, and renewal reminders ahead of each notice deadline.

It Services

Highlights

Get an AI summary and a 0–100 risk score automatically when you upload a contract or commit a bulk import, within a per-contract allowance of runs per rolling 12 months.

Negotiate against your own playbook: each counterparty draft becomes redlines with a recommended response, and a signability check in Ask AI lists every blocker.

Decide renewals before the notice deadline, with a packet of spend, open tickets and the vendor scorecard — nothing renews until someone clicks Renew.

Route approvals by contract value, with delegation for time off, reminders and escalation when they stall, and approve-or-reject from email.

Turn obligations into tasks for their owners, and check services contracts against the hours, visits and resolution times they promise.

See at requisition whether a purchase is under contract, and get a day-before Safety Hub alert when a contractor due on site has a lapsed certificate.

Capabilities

AI Contract Review

AI summary, risk explanation and 0–100 risk score produced automatically when a contract is uploaded or bulk-imported, within a per-contract allowance of runs per rolling 12 months
Risk bands (Low / Medium / High / Critical) with an optional review flag at the level you choose
55 AI-read smart fields — dates, value, renewal and notice terms, liability, insurance, SLAs — each with a confidence score and the source excerpt
AI pre-fills the new-contract form from the uploaded file, including your custom fields

Negotiation & Playbook

Negotiation playbook per clause type: ideal clause, fallback positions with the approver each needs, and a walk-away line
Each counterparty draft compared with the last version into redlines rated for impact and severity, with a recommended response
Accept, counter or reject each redline on desktop, on the phone, or in Ask AI
Playbook scan checks a contract for every clause its type requires
Signability check in Ask AI — signable as-is, signable with named approvals, or not signable, with every blocker listed
No-login counterparty link to view, download, upload a revised draft and comment — extend or revoke it any time

Renewals, Obligations & Lifecycle

Status follows the contract dates every night — active, expiring, expired — without anyone opening the contract
One-click Renew creates the successor term as a new contract; nothing ever renews automatically
Renewal decision packet: spend under the contract, open Service Desk tickets, linked assets, the vendor scorecard and a renew / renegotiate / exit suggestion the owner confirms
Renewal and notice deadlines on the MangoApps calendar and a revocable feed for Outlook or Google Calendar
Obligations — one-time, recurring or milestone — with due-date reminders, assigned as tasks to their owners when the Tasks app is on
Amendments to value, term, scope, vendor or payment terms, approved before they change the contract

Approvals & Governance

Multi-level approval workflows chosen by contract value, with approvers drawn from roles, named people, departments or locations
Value-tier routing by role, with auto-approve below an amount you set and one legal-review approval — from the legal reviewers you name, or any admin — above a threshold, on either routing path
Approval delegation for a date range, with each decision recorded as made on the approver's behalf
Approve or reject from the email through a confirmation page, plus reminders and admin escalation for overdue approvals
Contract coordinators who manage every contract and decide value-tier approvals without access to Settings
Field-level change history — old value, new value, who, when and from where — exportable with the due-diligence bundle
Location-scoped visibility, plus optional re-verification before a contract file downloads

Drafting & Signature

Library of standard contracts (versioned Word or PDF) to start a new contract from, with your company and dates filled in
First draft from an intake questionnaire — merged into your Word standard, or written by AI when there is no standard
Built-in signing through the E-Signature app, or a connected DocuSign or HelloSign (Dropbox Sign) account
Signature, initial, date, name, text and checkbox fields placed on the PDF for several signers in order
Document packages, and signature batches that send one standard to up to 500 recipients
Clause library by clause type, and bulk mail merge of a Word standard with a CSV

Vendors, Spend & Service Delivery

Vendor 360 scorecard: contracts, spend, obligations, certificates, AI risk and a health score out of 100
Vendor certificate register (SOC 2, COI, W-9, security audit, insurance) with 30-, 7- and 1-day expiry reminders and vendor-portal uploads
Day-before alert, and a recorded "proceed anyway" reason, when a contractor on a Safety Hub work permit has a lapsed, expiring or missing certificate required for site work, such as insurance
Delivered vs contracted on services contracts — owner-confirmed targets for hours, visits and resolution time, checked against Safety Hub permits and Service Desk tickets for vendors, or Field Service work orders for customers
Requisitions and purchase orders show whether they are covered by a contract, not under one, or over its ceiling
Spend against contract value — committed, invoiced and paid from linked purchase orders, with pace flags
Draft contracts created from a Supplier Hub award or a Mango GTM order form; signing the order form marks the proposal won

Import & Everyday Access

Bulk import of up to 500 files, a ZIP or a folder — scanned PDFs included — reviewed and corrected in one grid before filing
Per-contract email-in address and no-login file-request links for a COI or W-9
Approve, negotiate, decide redlines and complete obligations from the phone

Limits & Specs

Supported file types: PDF, DOC, DOCX
Maximum contract file size: 50 MB
Bulk import batch: Up to 500 files
AI runs per contract: 3 per rolling 12 months by default (1–100); admins uncapped
AI-read smart fields: 55
Risk score range: 0–100 (Low / Medium / High / Critical)
Pricing: License required (opt-in per tenant)

Screenshots

Contracts dashboard — totals, contracts expiring soon, approvals waiting on you, and recent contracts

Contracts expiring soon — vendor, value, end date and AI risk level, with filters and CSV export

Contract details — dates, value and auto-renewal, with the AI risk score and summary

Use cases

Renewal decisions on time

The owner is reminded ahead of the notice deadline, sees it on their synced calendar, and opens a packet with spend, open Service Desk tickets and the vendor scorecard before recording renew, renegotiate or exit.

Negotiating a vendor's redline

The counterparty uploads a revised draft through a no-login link; Contracts compares it with your version, rates each change against your playbook, and the owner accepts, counters or rejects each one — from a laptop or a phone.

Migrating a legacy contract binder

A coordinator uploads up to 500 files or a ZIP, fixes vendor, type, dates and owner across the batch in one review grid, and commits; with Analyze on commit left on, each contract is summarized and risk-scored as it is filed.

Checking a cleaning contract's hours

A facilities lead confirms the promised 40 hours a week as the target — typed in, or accepted from the AI's reading of the contract — then reviews each month: a month is flagged under target when even the time covered by the contractor's Safety Hub work permits falls short.

A contractor's insurance lapses before a site visit

When a contractor's insurance certificate has lapsed, runs out before the permitted work ends, or was never provided, Safety Hub sends an Inbox ask the day before, and the permit can be issued only by ticking "proceed anyway" and recording a reason.

Spend under contract

A requester raising a purchase order sees whether the vendor's contract covers it, how much ceiling remains, or that it would exceed it — before the approver signs off.

Resources

Contracts Datasheet (PDF)

Datasheet

Features, capabilities, pricing model, and FAQ on one downloadable sheet — share it with your team.

FAQ

When the AI assistant is on, a contract filed from the New Contract form is summarized and risk-scored automatically, and a bulk import is scored on commit unless you switch that off. Each contract has an allowance of AI runs — 3 per rolling 12 months by default — and admins are uncapped. With the AI assistant off, contracts are not summarized or scored and no AI run is charged.

No. Marking a contract as auto-renewing describes the paper — it drives the notice deadline and the projected lifetime value — but the renewal itself is always a person clicking Renew, which creates the successor term as a new contract. Owners are reminded ahead of the notice deadline and get a decision packet to help them choose.

Multi-level workflows are chosen by contract value, and each level draws its approvers from roles, named people, departments or locations. Without a workflow, value tiers route by role, contracts below an amount you set are auto-approved, and above a legal-review threshold one approval from your named legal reviewers — or any admin, if none are named — is also required, with or without a workflow. A contract that still needs approval is not activated by signing; it goes live when the approvals complete. Approvers can delegate for a date range and approve or reject from email through a confirmation page; overdue approvals send reminders and escalate to admins.

Built-in signing through the E-Signature app, or a connected DocuSign or HelloSign (Dropbox Sign) account. Built-in signing is billed per envelope through the E-Signature app. You can also mark a contract signed for offline signatures.

Yes. A requester answers an intake questionnaire; when your standard contract is a Word file, the answers fill its placeholders and the draft is a Word document you finish in Word. With no standard, the AI writes a first draft from the answers. There is no in-app rich-text editor — contracts are authored in Word or uploaded.

Through webhooks. There is no built-in Salesforce or NetSuite connector, but Contracts sends an event when a contract is signed, activated, renewed, terminated or expires, when its renewal window opens, and when an obligation falls due. A webhook delivers those events to your ERP or an integration tool, and an Automation Hub rule can act on them. Each event carries the contract's number, title, type, counterparty, owner, location, status, value, currency and dates — never its text or notes. Webhooks receive every contract in the organization, including contracts limited to certain locations; a rule can filter by location. Inside MangoApps, Contracts links to Procurement purchase orders, Supplier Hub RFQs, Asset Pro assets, Mango GTM order forms and Mango CS customer accounts, and workflow triggers can create a draft purchase order or an OKR, or deactivate a vendor.

E-Signature sends any document for signature and is billed per envelope. Contracts manages the agreement over its whole life — AI review, negotiation, approvals, obligations, renewals, spend and service delivery — and uses E-Signature, DocuSign or HelloSign for the signing step.

Contracts is a licensed app that an admin turns on for their organization — it is off until then. It is part of the Procurement & Spend suite with Procurement, Supplier Hub and Mango Spend, and can also be bought on its own. Talk to sales for pricing.

Yes. Each contract has a primary location and can cover more. People restricted to certain locations see contracts at those locations, plus ones they own, uploaded, must approve, or owe an obligation under; admins see the whole portfolio. Contracts with no location can be limited to admins.