Recorder
Screen and camera recordings you make on purpose — walkthroughs, how-tos, updates, bug reports — with a cloud library, sharing, transcripts and one-click hand-off into Training, SOP Hub, Libraries and Service Desk. Meeting notes and transcripts are AI Notepad's job.
Meet the agent
This app ships with a production AI agent — permission-aware, tenant-scoped, audit-logged, and governed by the Agent Development Lifecycle.
Recorder
Find recordings by what was said, then share or reuse them — with confirmation.
Overview
Recorder is the cloud side of screen capture. The desktop app records a region, a window, the whole screen or your camera for free and keeps the files on your computer; with Recorder enabled, one click uploads a recording or screenshot to a cloud library that plays on the web, on a phone and in a chat room, with a link you can paste anywhere. Recorder is for the screen and camera recordings you make on purpose — walkthroughs, how-tos, updates and bug reports — while AI Notepad is for meetings: their notes, transcripts, action items and decisions.
Every recording starts private. Share it with named people as viewers or editors, make it visible to the whole company, or hand it to an outsider through a public link with an expiry, a password or an email gate. Decide per recording whether viewers may download it, pin the ones you come back to, and recover anything you deleted for 30 days.
After upload, every video is transcribed, summarised and split into chapters, with captions translated into the workspace's languages, so people find it in search and Ask AI by what was said. Viewers leave timestamped comments; the owner sees plays, completion and drop-off, and can add a call-to-action whose clicks are counted. One menu turns a recording into a Training lesson, a draft SOP, a library item, a ticket comment, an AI-drafted bug report or a Practice Hub attempt — each offered only where that app is enabled.
Highlights
Capabilities
Capture (desktop app, no licence needed)
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Region, window or full-screen screenshot
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Screen, camera, or screen + camera (picture-in-picture) video
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Microphone narration with a device picker
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Annotate: arrows, shapes, text, numbered steps, blur, highlighter, magnifier
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Trim a clip before saving
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Quick Save to Recorder — save, upload and copy the link in one click
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Local capture keeps working when the app is off
Cloud library
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All / Videos / Screenshots tabs with title search and sort
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Poster frames and durations; set your own thumbnail
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Drag-and-drop upload from the web library page
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Upload from a phone's camera or camera roll
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Pin a recording to your Bookmarks page
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Recycle bin — restore for 30 days, by the owner or an admin
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Bulk share, make private, delete or download as a zip
Transcripts & AI
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Automatic transcript with captions on the player
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AI summary and clickable chapters
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Translated caption tracks in the workspace's languages
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Upload or edit your own caption file
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Found in global search and Ask AI by what was said
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Recorder Agent in Ask AI: find, open, rename, send to chat, add to Training
Sharing & access
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Private by default; owner, editor and viewer roles
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Company-wide visibility switch
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Public links with expiry, password, email gate and view cap
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Download control per recording and per public link
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Embed code for the signed-in and public players
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Send to a chat room with a note
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No admin back door into private recordings
Engagement & insights
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Timestamped comments with replies, @mentions and reactions
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Plays, unique viewers, downloads, completion rate, drop-off heatmap and who watched
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Call-to-action button with counted clicks
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Insights table for your recordings with CSV export
Hand-offs (where a recording lands)
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Add to Training as a video lesson, transcript pre-filled
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Draft an SOP from the chapters (SOP Hub)
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Add to a library (Libraries)
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Attach to a Service Desk ticket
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File a bug — an AI-drafted ticket from the transcript
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Use in Practice Hub as an attempt
Limits & Specs
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Upload cap (default): 1000 MB; admins set 10-4000 MB
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Accepted formats: WebM, MP4, MOV, PNG, JPEG
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Recycle bin: 30 days
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Public link life (default): Never expires until revoked; admins can cap at 1-365 days
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Caption translation: 5 languages per pass; Translate now adds the rest
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Retention: Keep for ever by default; admins set 0-3650 days
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Platforms: Web, mobile web, and the Windows / macOS / Linux desktop app
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Pricing: Licence required (opt-in per tenant); per-user add-on, part of the AI Productivity suite
Use cases
Resources
FAQ
Recorder is for the screen and camera recordings you make on purpose — walkthroughs, how-tos, updates and bug reports — while AI Notepad is for meetings: their notes, transcripts, action items and decisions. Both transcribe; only Recorder captures the screen, mints public links and hands a recording to Training, SOP Hub, Libraries, Service Desk or Practice Hub.
No. Capture, annotation, trimming, the tray section and the shortcuts are free and local. Recorder adds the cloud library, sharing, transcripts and the upload actions; without it those actions simply do not appear.
Only its owner, until the owner shares it with named people or sets its visibility to Company. Admins configure the app and can restore deleted recordings, but get no implicit read of private ones.
Yes, through a public link, once an admin turns public links on. Each link can expire, carry a password, ask the viewer for an email before playing, cap its number of opens and allow or block download; the page wears your Portals branding.
The server makes a poster frame, transcribes the audio, writes a summary with chapters, and translates the captions into the workspace's enabled languages. Silent screen recordings finish without a transcript. Transcription and summaries draw on the shared AI wallet, and each step has an admin switch.
Yes. Use this recording offers Add to Training (a video lesson with the transcript pre-filled), Draft an SOP (steps built from the chapters), Add to a library, Attach to a ticket, File a bug and Use in Practice Hub — each shown only where that app is enabled for you.
No. Recordings play on the web and on a phone, and the mobile library records straight from the phone's camera or uploads from the camera roll. The desktop app is where region, window, screen and camera capture with annotation and trimming happens.
Recorder is the successor to Classic's My Recordings: private and company visibility, sharing, public links, pins, the recycle bin, thumbnails, captions, the call-to-action and view insights each have a counterpart; hashtags and public-page colors do not. Classic recordings do not appear in Recorder on their own — ask MangoApps about scheduling the migration for your workspace.
Recorder requires a licence and is enabled per tenant by an admin. It is sold as a per-user add-on and is included in the AI Productivity suite alongside AI Notepad and AI Sheets. Transcription, summaries and caption translation meter through the shared AI wallet rather than the seat price.