GuestPass provides comprehensive visitor management with pre-registration, self-service check-in, badge printing, host notifications, and compliance tracking. Features include watchlist screening and visit analytics.

How visitors are pre-registered or self-register, check in at a QR kiosk or with reception, get screened against a risk-scored watchlist, receive a QR badge, and how hosts are notified on arrival and departure.

Workplace Ops

Highlights

Pre-register visitors or let guests self-register through a public portal, with the host defaulted in.

Let visitors self check in at a QR kiosk, or have reception check them in from desktop or mobile.

Screen every visitor against a risk-scored watchlist at both approval and check-in.

Issue QR badges automatically on approval — print to PDF, download PNG/SVG, or add to Apple Wallet.

Notify hosts on arrival and departure, with opt-in SMS for urgent alerts and overdue-checkout warnings.

Ask the built-in AI agent to register a visitor, check them in or out, and see who is on-site.

Capabilities

Visitor Pre-Registration & Self-Service

Staff pre-registration with an expected arrival/departure window
Public self-registration portal (admin opt-in)
Purpose, company, phone, and vehicle capture
Visitor types: visitor, contractor, VIP, escort-required
iCal (.ics) invite for the scheduled visit

Self-Service Check-In & Kiosk

QR-code check-in kiosk — scan a badge to self check in
Staff and reception check-in / check-out
Mobile check-in and check-out on the go
Bulk check-out of multiple visitors at once
Overdue-checkout detection with host alert

Approval Workflow

Manual approve / reject by managers or app-admins
Admin auto-approval toggle
Per-host auto-approve opt-in
Watchlist match blocks approval and check-in
Bulk approve / bulk reject pending visitors

Digital Badges & Wallet

QR-code badge issued automatically on approval
QR image download as PNG and SVG
Printable badge PDF
Apple Wallet (.pkpass) pass
Revoke, reactivate, and regenerate badges (single or bulk)

Host Notifications

In-app and email host alerts on arrival and departure
Approval / rejection notice emailed to the visitor
SMS alerts to hosts for urgent notifications (opt-in)
Overdue-checkout alert to the host
Per-host preferences (channels, quiet hours, away mode)

Security, Watchlist & Compliance

Watchlist with risk levels, expiry, and resolve / reactivate
Screening enforced at both approval and check-in
Full access log of every visitor activity
Security report (HTML / PDF)
Restricted-area and access-permission controls
Automated data-retention purge (admin-configurable)

AI Agent, Reporting & Analytics

Ask AI agent registers, checks visitors in/out, and cancels visits (with preview + audit)
Visitor volume trends (daily / weekly / monthly)
Average visit duration and peak-hour analysis
Host activity: approval rates and response times
Security metrics and compliance score
Exportable reports — Visitor Summary, Security Audit, Host Activity, Badge Usage (CSV / PDF)

Limits & Specs

Visitor statuses: pending, approved, rejected, checked_in, checked_out, expired, cancelled
Visitor & badge types: visitor, contractor, VIP, escort-required (access tiers 1–10)
Badge default expiry: 24 hours (admin-configurable)
Check-in methods: QR kiosk, staff desktop, mobile
Badge formats: QR PNG/SVG, printable PDF, Apple Wallet (.pkpass)
Notification channels: In-app, Email, SMS (urgent, opt-in)
Report / export formats: CSV, PDF (compliance export: CSV)
Pricing: Pay-as-you-go — billed per visitor check-in (no license required)

Screenshots

Guest pass dashboard — pre-registered guests, NDAs, and badge printing queue

Visitor management overview — today’s visitors, check-in queue, and host notifications

Pre-register a visitor — host, NDA, parking pass, and arrival reminder email

Use cases

Office visitor management

Reception pre-registers guests — or guests self-register from a public link — and the host is notified on arrival, with a QR badge issued on approval.

Contractor and vendor access

Track contractors and vendors with escort flags, restricted-area controls, and purpose-of-visit tags for site safety and accountability.

Unattended lobby kiosk

Set up a tablet where visitors scan their badge QR to self check in; watchlist screening runs automatically and the host is alerted.

Interview candidate reception

Recruiters pre-register candidates, who receive a digital badge and self check in at the lobby kiosk on arrival.

Security and evacuation accounting

Security reviews the full access log, screens against the watchlist, and pulls the real-time on-site visitor list to account for everyone on premises.

Resources

Guest Pass Datasheet (PDF)

Datasheet

Features, capabilities, pricing model, and FAQ on one downloadable sheet — share it with your team.

FAQ

Two ways: a visitor can scan their badge QR at an unattended kiosk or tablet to self check in, or reception can check them in from the desktop dashboard or on mobile. Either path records the actual arrival time, notifies the host, and re-screens the visitor against the watchlist.

Yes. An administrator enables the public self-registration portal (it is off by default). When enabled, a guest opens the registration link, enters their details, and picks their host; the host is notified and the visit enters the normal approval flow. An inactive badge is created and activated on approval.

Hosts get in-app and email alerts when their visitor is registered, arrives, and departs, plus an overdue-checkout alert if a guest stays past the expected departure. Urgent alerts can also go by SMS. Each host controls their own channels, quiet hours, and away mode in Host Preferences.

You maintain a watchlist of flagged people with a risk level (low, medium, high, critical) and optional expiry. Visitors are matched by name, email, or phone at both approval and check-in. A match blocks the action — and at a self-service kiosk the visitor only sees a generic 'contact reception' message, never that they were flagged.

Every approved visitor gets a QR-code digital badge. You can download the QR image as PNG or SVG, print a badge PDF, or add the pass to Apple Wallet (.pkpass). Google Wallet is not yet supported. Badges expire after a configurable window (24 hours by default) and can be revoked, reactivated, or regenerated individually or in bulk.

Guest Pass is pay-as-you-go: it is available to every tenant with no license to purchase and no per-seat fee, and you are billed per visitor check-in. Turning it on in the Apps Marketplace costs nothing until visitors actually start checking in.

A single registration can cover a party of up to 50. Badges carry access tiers from 1 to 10 by visitor type and expire after an admin-configurable window (24 hours by default). Visitor records move through pending, approved, rejected, checked_in, checked_out, expired, and cancelled statuses, and a retention job automatically purges old visitor data on the schedule your administrator sets.

Bookings reserves rooms, desks, and workspaces. When a booking includes external guests, it hands those guests off to Guest Pass — creating a Guest Pass visitor record — so they flow through the full check-in, badge, watchlist, and host-notification workflow. Guest Pass is the system of record for who is on-site; Bookings is the reservation that can originate the visit.