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Faster visitor check-in. Nothing changes until you confirm.

Pre-register a visitor in one sentence, check them in or out from chat, and see who's on-site right now. Nothing changes without your confirmation.

A front-desk coordinator notes a visitor's details in her book as he checks in at the lobby desk; on the photo, a visitor's check-in the agent is ready to record, waiting for the receptionist to confirm

Pre-register a visitor in one sentence, check them in or out from chat, and see who's on-site right now. Nothing changes without your confirmation.

Trusted by frontline employers everywhere

  • Civicus
  • Hendrick Health System
  • IPC
  • Marion Health
  • OU Health
  • Petauri
  • PetSmart
  • Proterra
  • Raley's Supermarkets
  • Rolex USA
  • Santee Cooper
  • Team Health

Pre-register a visitor in one sentence

The host types the visit in plain English, and the agent parses it and waits for a confirm before creating it.

  • Parsed for you

    Name, email, visit date and purpose, with dates like "Friday 2pm" or "next Tuesday" understood.

  • You're the host by default

    Front-desk staff can name another host.

  • Expected right away

    The pending visit shows in the host's expected-visitor list, ready for last-minute changes.

An Ask AI chat in which a host registers a vendor visit in one sentence and the agent shows the parsed visit before registering it

Check-in and check-out from chat

The front desk sees who's expected today, and checks visitors in and out, each after a confirmation.

  • Check in

    Marks the arrival time and tells the host, when arrival notices are on.

  • Check out

    Marks departure and finalizes the visit's duration.

  • Approve or decline

    Approvers decide visits waiting for a decision; a decline can carry a reason emailed to the visitor.

Today's expected visitors at the front desk, one approved and waiting, one checked in and one checked out

Last-minute changes, kept in sync

The meeting moves to 3pm or the purpose changes, and the agent updates the visit from chat, after a confirm.

  • Update in flight

    Arrival, departure, purpose or the visitor's details, within what your role allows.

  • Cancel cleanly

    Cancels a pending or approved pre-registration, after a confirm.

  • Host changes at the front desk

    Only the front desk can hand a visit to another host.

A change to a visit's time that the agent shows before making it, waiting for the host to confirm

Visitor logs for any audit window

The front desk pulls visitor history for any window without an export workflow.

  • Any window you need

    Thirty days by default, up to 365.

  • The asker is the actor

    Every write runs as the person who asked and is recorded as an Ask AI action.

  • Same rights as the web

    Hosts change their own visits, approvers decide visits and the front desk checks people in and out.

An Ask AI chat in which a front-desk lead asks for the last 30 days of visits and the agent returns the visit log

Guest Pass Agent at a glance

Guest Pass AI

Pre-register, check in/out, and audit visits from chat.

At a glance
Live
Check-In
Host
Owned
7 Gated
Write Actions
Includes
Visitor Pre-Registration, Approve / Decline Visits, and Live Check-In / Check-Out
Composes With
AI Calendar Sync and People AI Agent
Healthcare
“We wanted to drive people into MangoApps, and we wanted to make our Assistants useful immediately. Petauri Ask was trained on resource guides we’d already uploaded, so employees could ask things like ‘How do I submit an expense report?’ or ‘Where do I find the holiday calendar?’”
Jeff Petet Senior VP of IT, Petauri
See the full story of Petauri
Retail
“At our head office within HR, marketing, and finance, we use ChatGPT quite a bit, and MangoApps AI Helper is a useful tool for us. As I go around to the stores, I’ve been showing them how the AI Intranet Helper can find things and answer plain language questions about our resources, and they’re quite excited about that.”
Alison van Zijl Head of Human Resources, Full House
See the full story of Full House
“MangoApps’ search capability has been critical. It brings back so much information that would have been lost on our old intranet. The content is fresh and current. It’s been really, really nice to have.”
Cheryl Olson Head of People & Culture, Great Western Bank
See the full story of Great Western Bank

Questions front desks and hosts ask

12 tools across the visitor lifecycle — register a visitor, update visit details, approve, decline, check in, check out, and cancel (all seven gated), plus get my visitors filtered by status, get a specific visitor's details, today's expected visitors, a cross-day visitor list, and visitor history for any audit window (default 30 days). Each person gets the tools their Guest Pass role allows.

Yes, if you run the front desk — register_visitor accepts an optional host_id. Everyone else registers visitors they host themselves. The visit records both its host and who registered it, so the audit trail points at the right people.

If you run the front desk, yes — check_in_visitor asks you to confirm first, and the agent will not check a visitor in silently. Once confirmed, the arrival time is logged and the host is told (when arrival notices are on). Hosts who don't run the front desk can ask where their visit stands, but reception checks visitors in.

For the front desk, get_visitor_history takes a days-window (default 30, up to 365) and returns each visit's visitor, host, date and status, with the true total for the window. Auditors no longer wait on an export-and-filter cycle.

Pre-registration coverage, front-desk check-in time, visit-detail accuracy without manual correction, no-show rate, and audit-prep time. Compare against your pre-agent baseline.

See what MangoApps can do for your frontline

Every team. Every employee. Every workflow. One AI platform — built for the frontline. Since 2008, trusted by 2 million+ users with an NPS of 78.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Prefer to explore first? Ask AI about Visitor Management AI Agent →

  • Within one business day: a solutions consultant asks about your workforce and what you run today.
  • The demo shows your use case: your sites, your frontline roles, your systems.
  • It ends with your price: the package and the price for your employee count, not a generic quote.