Offer Manager streamlines the offer process with customizable offer letter templates, e-signature integration, and comprehensive tracking. Features include approval workflows, offer comparison tools, and automated status notifications.

See how Offer Manager takes an offer from templated draft through multi-level approvals, candidate negotiation, and e-signature — with AI assistance and pipeline analytics along the way.

Recruiting

Highlights

Draft offer letters from reusable templates with merge fields and route them through multi-level approvals.

Track every offer from draft through approval, negotiation, acceptance, and onboarding hand-off.

Send offers for e-signature — native or via DocuSign, Adobe Sign, and more — and auto-file the signed PDF to HR.

Let candidates review, counter, accept, and sign from a branded candidate portal.

Ask the built-in AI assistant to draft offers, pull status, and check salary benchmark estimates right in chat.

Monitor acceptance rate, time-to-accept, and negotiation rounds on the analytics dashboard.

Capabilities

AI Offer Assistant

Ask AI assistant: draft offers, look up status, and search offers in chat
AI salary benchmark estimates (25th–90th percentile) with bonus & equity guidance
AI offer-vs-market comparison and negotiation-history summaries
Pay-equity bias guard on AI-drafted compensation
Admin write actions in chat (withdraw, extend, reopen, approve, send) with a diff-preview confirmation

Offer Creation & Letters

Draft offers from reusable letter templates with merge fields (name, title, salary, start date, benefits)
Offer-letter body assembled from multi-section templates
Preview the rendered offer letter before sending
Duplicate an existing offer as a fresh draft

Approval Workflows

Configurable multi-level approval chains matched automatically to each offer
Match rules by salary range, department, location, job level, and employment type
Multiple named workflows with a default fallback
Per-level approver types: role, specific users, hiring manager, department head, org role (with minimum-approver counts)
Approve, reject, or return for revision with comments
Auto-reset of the approval chain on a significant salary change

Candidate Experience & Negotiation

Branded candidate portal to review offer terms and compensation
Candidate accept or decline from the portal
Candidate counter-offer submission from the portal
Multi-round negotiation tracked on the offer timeline (salary, bonus, equity, benefits, notes)
Record company response, mark final offer, and complete negotiation
Configurable maximum counter-offer rounds
Reminders to candidates for pending offers

E-Signature

Send the offer letter for e-signature from the offer detail page
Native signing (E-Signature app) or external providers (DocuSign, HelloSign, Adobe Sign, and more)
Track signing status (sent, viewed, signed, declined, expired)
Resend the signature request to the candidate
Anchor-text placement for candidate/HR/manager signatures, initials, and dates
Download the signed PDF and auto-sync it to the candidate's HR file on signing

Templates & Compensation

Named offer templates by role level (entry, mid, senior, executive)
Region-scoped templates by country and state/province
Default compensation ranges and benefits package per template
Compensation fields: base salary, bonus, equity %, signing bonus
Total cash compensation calculation (base + bonus + signing)

Lifecycle, Analytics & Hand-off

Full lifecycle: draft → pending approval → approved → sent → negotiating → accepted/rejected/withdrawn/expired
Offer expiration with extension and audit trail
Internal notes per offer with user attribution
One-click move-to-hired and onboarding-plan creation from an accepted offer
Acceptance rate, avg time-to-accept, and negotiation-round analytics

Limits & Specs

Offer statuses: draft, pending_approval, approved, sent, negotiating, accepted, rejected, withdrawn, expired
Approval structure: Unlimited named multi-level workflows; per-level minimum approvers
Manager approval threshold: $150,000 base salary (admin-configurable)
Executive approval threshold: $200,000 base salary (admin-configurable)
E-signature providers: Native + DocuSign, HelloSign/Dropbox Sign, Adobe Sign, PandaDoc, SignRequest, SignNow
Mobile web: Review and approve/reject offers on the go
Pricing: License required (per-tenant opt-in)

Screenshots

Offer Manager dashboard — pipeline status, acceptance rate, and time-to-accept metrics

Create an offer — draft letters from templates with approval routing

Offer details — terms, compensation, and approval chain on a single screen

Candidate offer view — what the candidate sees when reviewing terms

Offer e-signature — candidate signs the offer letter inline without leaving the app

Use cases

Offer creation and approval

A recruiter drafts an offer from a template and submits it; the workflow whose conditions match the offer routes it to the right approvers automatically, with a salary-threshold fallback when no workflow matches.

Candidate negotiation

A candidate counters from the portal; the hiring team records a company response, marks the final offer, and completes the round — all tracked on one timeline.

E-signature and HR filing

An approved offer is sent for signature via the native or an external provider; when the candidate signs, the signed PDF syncs to their HR file automatically.

Onboarding hand-off

After the candidate accepts, one click moves them to hired and kicks off an onboarding plan (in Onboarding Hub when enabled, or a basic plan otherwise).

Compensation sanity-check

Before sending, the team compares the offer to salary benchmark estimates and lets the pay-equity guard flag potential bias in the compensation decision.

AI assistant triage

HR asks the assistant 'what needs my approval?' or 'which offers expire this week?' and acts on the results from chat, with a confirmation preview before any change.

Resources

Offer Manager Datasheet (PDF)

Datasheet

Features, capabilities, pricing model, and FAQ on one downloadable sheet — share it with your team.

FAQ

Yes. Build named letter templates by role level and region, with default compensation ranges, benefits, and multi-section bodies that use merge fields. Approval workflows are fully configurable: create multiple named workflows with match conditions (salary range, department, location, job level, employment type), a default fallback, and multiple approval levels with per-level approver types and minimum-approver counts.

Offer letters are assembled from your templates and populated with merge fields (candidate, job, compensation) — they are not generated by AI per offer. AI does help elsewhere: a built-in assistant can draft a starter offer, look up status, search offers, summarize negotiations, and return salary benchmark estimates, and AI can help you author template content. The salary benchmarks are built-in heuristic estimates, not a live market-data feed.

Send the offer letter for signature directly from the offer detail page using the built-in E-Signature app (native) or an external provider you've connected in System Integrations (DocuSign, HelloSign/Dropbox Sign, Adobe Sign, and others). Track status as it moves from sent to viewed, signed, declined, or expired, resend the request, and download the signed PDF — which also syncs to the candidate's HR file on signing. E-signature must be enabled in Offer Manager settings.

Yes. Candidates can submit a counter-offer (salary, bonus, equity, start date, notes) from the candidate portal, or your team can record counters on their behalf. Each round — candidate counter and company response — is tracked on the offer timeline, and you can mark a final offer and complete the negotiation as accepted or rejected. The maximum number of counter-offer rounds is admin-configurable.

Sent offers carry an expiration date and are flagged as they approach it. Recruiters can extend the expiration (each extension is recorded with a reason in the audit trail) or withdraw and reissue the offer as a fresh draft.

Offer Manager requires a license and is opt-in per tenant — an administrator enables it for your business from the Apps Marketplace. It is disabled by default until then. Contact your MangoApps administrator about enabling it for your organization.

They cover different stages of hiring. Job Board publishes openings and collects applicants. Offer Manager takes a chosen candidate through the offer stage — letters, approvals, negotiation, e-signature, and the hand-off to onboarding. Talent Hub provides the cross-app recruiting analytics and pipeline reporting that sit on top of all the recruiting apps. Offer Manager focuses on operational offer metrics (acceptance rate, time-to-accept, negotiation rounds); for organization-wide recruiting analytics, use Talent Hub.