Shifts & Scheduling

Complete shift scheduling and management system with team calendar.

MangoApps

Overview

Comprehensive shift scheduling with team calendars, availability management, schedule templates, shift swaps, and compliance tracking. Features intelligent scheduling recommendations, coverage gap detection, and integration with attendance and payroll.

Scheduling

Highlights

Build weekly, monthly, or custom-period schedules with drag-and-drop shift assignment across locations and departments.

Publish schedules with optional multi-level approval workflows routed through location managers and organizational hierarchy.

Clone existing schedules to new periods with one click, carrying over shifts, breaks, and optionally staff assignments.

Submit schedule requests for time-off, shift preferences, or availability changes with manager approval routing.

Track team availability and set staffing hour targets per role to ensure coverage requirements are met.

Share published schedules externally via secure public access links with token-based authentication.

Use cases

Weekly shift planning

Create a schedule for the upcoming week, assign employees to shifts based on location and department, then publish it so the team receives automatic notifications.

Multi-location scheduling

Build schedules that span multiple locations and departments, with conflict detection to prevent overlapping assignments across sites.

Schedule approval process

Submit a draft schedule for review by location managers or admins who can approve, reject with comments, or request changes before publication.

Recurring schedule rollover

Clone a completed schedule to the next period so recurring shift patterns carry forward, then adjust only the changes needed.

Employee schedule requests

Employees submit time-off or shift preference requests during open request periods, and managers review and incorporate them into upcoming schedules.

Open shift coverage

Mark unassigned shifts as needing coverage so eligible employees can view and claim them, with skill-based matching and staffing requirement validation.

FAQ

You can create weekly, monthly, quarterly, or custom-length schedules. The system automatically detects the period type based on your start and end dates.

Yes. When approval is enabled in business settings, schedules go through a pending approval state. Approvers are determined by location hierarchy or organizational role, and admins always serve as fallback approvers.

Cloning copies all shifts, planned breaks, and shift requirements to a new date range. You can optionally copy staff assignments as well. The cloned schedule starts as a draft for review before publishing.

All shifts are marked as published, affected employees receive notifications, and the schedule becomes visible on employee calendars. Shifts in draft schedules are hidden from employees.

The system checks for overlapping schedules at the same location and department combination. It also validates that employees are not double-booked across shifts during assignment.