Connecting Experts To Those In Need
Collect and structure answers to questions so employees can quickly find the information they need. Recent questions come on the top on commonly asked topics, around internal processes, projects, products, or any subject that may be important to the business.
Compose and Choose An Audience
Asking a question is a click away, easily started by selecting the universal compose button. Users then indicate their audience as needed, type a question, attach a file if necessary, or even use a gif or emoji to make it more fun and engaging.
Reputation Points For Good Answers
People who answer questions get reputation points as their responses are ‘upvoted’. Top contributors and influencers get highlighted automatically through the network.
Accepted Answers To The Top
As answer being to come in for a question, the person asking can choose to mark one answer as ‘accepted’. Accepting an answer means that it worked or served the persons’s need and is automatically pushed to the top for the visibility of others.
Finding Experts In The Company
Advanced search provides options to any users to seek out experts in the company based on expertise, specified skills, department, location, or even their rank on the question/answer leaderboard.
Tagging Important Questions For Visibility
Questions can be tagged with their subject areas. Multiple tags can be attached to a question making it easier to find questions in several subjects.
How Our Customers Use Questions and Answers
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Connect a network of product experts or others with expertise on any topic, with those in need.
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Creatively ask questions of any audience, including any supplemental files or documents
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3
Encourage quality responses by driving top contributors and influencers
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4
Narrow down and target experts based on a number of different criteria
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