Release Notes

What's New — June 3, 2026

• Recurring Event Per-Occurrence Editing — You can now edit a single occurrence of a recurring event without touching the rest of the series, choosing between "This event," "This and following," or "All events."
• Enforced Broadcast Approval Workflows — Admins can now require editorial sign-off before any broadcast goes live, with a hard gate that blocks non-admin senders from publishing or scheduling without an approved request.
• Attribute-Based Audience Targeting for Emergency Alerts — Emergency alerts now support the same rich audience targeting as broadcasts — target by department, location, job title, role, named groups, or specific people — with a live recipient-reach preview before sending.

• Levels & Badges — Employees now earn XP points and unlock badges across tasks, recognition, training, shifts, and more, with managers gaining a dedicated team analytics view showing each direct report's progress.
• Digital Signage — A new Digital Signage app lets admins manage screens and media content, schedule playlists, track an audit log, and control displays from desktop or mobile — with an AI agent for natural-language administration.
• News Feed Analytics — The News Feed analytics dashboard is now fully live with sentiment trend charts, active alert tables, Must-Read engagement metrics, and role-based segment filtering for frontline managers.

• News Feed Signals Dashboard — Managers and admins can now view an AI-classified intelligence dashboard that surfaces questions, risks, ideas, issues, decisions, action items, and sentiment signals from employee posts and comments, with filtering, status tracking, and direct links to source content.
• Payroll Connect HRIS Sync — HR admins can now pull inbound employee, time off, payroll run, benefits, and department data from 19 HRIS providers (Workday, BambooHR, Rippling, ADP, and more) directly into Payroll Connect, with on-demand sync triggers and a live data viewer.
• OCR Text Extraction for Contracts — Contract managers can now run AI-powered OCR on scanned or image-based contract files using AWS Textract or Google Document AI, with background processing, in-app notifications on completion, and extracted text that feeds into AI-assisted contract field population.

• Voice of Customer NPS/CSAT from Survey Responses — Customer success managers can now view real NPS and CSAT scores on each account page, automatically calculated from survey responses submitted by that account's contacts, with scores feeding directly into the account health calculation.
• Automatic CS Task Engine (ACT) — Customer success managers now automatically receive assigned tasks when a Success Plan outcome goes off-track or when an account is approaching renewal risk, with tasks auto-cancelling when the underlying signal clears.

• Ask AI Now Searches Drive Files, Sites, and Wikis — Ask AI can now retrieve answers from company Drive files (including PDFs, Word docs, and images), published Sites pages, and Wikis, in addition to HR policies and SOPs.
• Forms AI Builder Now On by Default with Tabbed Chat + Preview UI — The AI-powered form builder is now enabled for all tenants by default and ships a redesigned interface with side-by-side Conversation and Form Preview tabs.
• Onboarding Plan Timeline as the Unified Build-in-Place View — The onboarding plan editor now uses a single timeline view covering all item types — tasks, forms, documents, surveys, trainings, and checkpoints — with inline add, edit, remove, and mark-done actions per time band.

• Shift Coverage Dashboard — Managers can now see exactly which shifts are understaffed, filter by scheduling group, and click through to fill gaps — all from a dedicated Coverage Dashboard in the Shifts & Scheduling app.
• AI Autopilot Consoles — Shift Manager, Service Desk, and Onboarding each have a new AI console showing what the AI handled autonomously, surfacing pending approvals, and letting admins dial the trust level without leaving the app.
• LinkedIn Personal Feed Sharing — Employees can now connect their personal LinkedIn account and share company news and open job listings directly to their own feed, expanding organic reach without requiring admin-managed credentials.

• Broadcast Audience Targeting — Broadcasts now support attribute-based targeting: reach everyone in a department, location, job title, or role using a unified chip-based audience picker — no saved groups required.

• Accounting Data Sync for Mango Spend — Invoices, chart of accounts, payments, and expenses from NetSuite, QuickBooks, Xero, and Sage can now be pulled directly into the platform and browsed from a new Accounting Data admin surface.

• Skills & Certifications Notification Settings — Admins can now configure exactly who receives alerts for six certification lifecycle events — expiring, expired, assigned, self-claim submitted, self-claim decided, and role-gap detected — with per-role toggles and custom email recipients.

• Playbooks — AI Workflow Builder — Admins can now build, run, and schedule multi-step AI-powered automation workflows directly from the platform, with a visual step editor, configurable input forms, trigger scheduling, and a full run history for audit.

• Emergency Alert Scenario Templates — A curated library of pre-built emergency alert scenarios is now available in the alert composer and the Template Studio, giving safety coordinators ready-made messaging and audience targeting for common crisis situations.

• Broadcast Auto-Escalation & Compliance Reporting — Acknowledgment reminders now automatically widen delivery channels (email → SMS → voice) when employees have not responded, and a new compliance report provides a department/location breakdown of acknowledgment status with CSV export.
• Media Attachments for Alerts — Employees can now attach photos and videos (including HEIC images) to emergency alerts, giving responders richer context directly in the notification.
• Broadcast Template Gallery — A curated central library of ready-to-use broadcast templates is now available, letting communicators start from professionally written templates rather than a blank page.

• AI Compose for Broadcasts — Broadcasts now includes AI-assisted drafting: generate a broadcast from a brief, rewrite for tone and length, suggest message variants, and get AI-powered send-time recommendations and delivery insights.
• Per-recipient Broadcast Translations — Broadcasts are now automatically delivered to each recipient in their preferred language, with localized content across email, push notifications, and SMS.
• Bulk Recipient Import for Broadcasts — Authors can now paste a list of employee emails or import a CSV to bulk-add recipients when composing a broadcast, and preview group membership inline before sending.