One App For Everything You Send Employees
The company feed employees actually read, and the workbench the comms team runs it from. One composer, four intensities — so the dial decides how loudly a message lands, not which app you open.
What Communications Helps You Do
Six everyday jobs that used to need three separate tools.
Post At The Right Intensity
One composer, four levels. A Post lands in the feed, an Announcement gets a lane in everyone's Inbox, a Must-Read requires acknowledgement, and a Break-through leaves the feed entirely for email, SMS, and voice.
Prove Who Saw It
Feed Must-Reads and break-through sends write to the same audit-grade ledger — one acknowledgement record, one compliance roster, whichever way the message travelled.
Plan The Whole Quarter
An editorial calendar over every channel, an Idea Bank feeding it, and an annual plan above that — so campaigns get scheduled instead of remembered.
Write With Your Brand Voice
AI drafts in the writing profiles your organization trained, then the Grader scores readability, tone, inclusivity, and PII exposure before anything ships.
Reach The Frontline
Branded mobile app, push, digest email, SMS, and voice reach deskless staff who have no corporate inbox — and a routine message can wait for someone's next shift instead of pinging them off the clock.
Answer Questions Once
Question posts route to scored subject-matter experts, and a verified answer is indexed so the next person who asks gets it instantly.
One App, Three Audiences
For Employees
A personal zone, not just a timeline — the tiered company feed, an Inbox with its own Announcements lane, direct Messages, and a home for everything you posted.
- Personalized feed — only updates from the groups, teams, and channels you belong to.
- Announcements lane — company-level messages get their own lane in the Inbox instead of competing with social posts.
- My Posts — draft, scheduled, published, and expired content in one lifecycle view.
- Question posts and polls — ask the org, or take a two-to-five option sentiment check.
- Same on every device — web, desktop, and the branded mobile app, with inline translation.
For Managers
Team feeds, acknowledgement tracking, and Must-Read announcements with accountability built in.
- Team-level feeds — group and department scopes for targeted content.
- Acknowledgement tracking — see who read it, who didn't, and who needs a nudge.
- Shift-aware delivery — routine messages can hold until someone's next scheduled shift.
- In-row acknowledge — confirm a Must-Read without leaving the list.
For Comms Teams & Admins
The full communicator workbench — plan, create, operate, and measure — over one governed channel.
- Audience targeting — team, location, role, department, or shift, drawn live from the HRIS org chart.
- Approval workflows — route drafts for sign-off before anything reaches an employee.
- Per-channel delivery receipts — know what landed by email, SMS, and voice, not just in-app.
- Measure — reach, acknowledgement, and engagement reporting across every channel in one view.
- Governance — role-gated Signals, Experts, and Analytics surfaces, plus configurable Must-Read expiry.
PLAN · CREATE · OPERATE · MEASURE
The communicator's workbench, not just a publish button
Most internal comms tools give you a composer and stop. Communications gives the team that owns the channel the whole workflow — from the idea, through the draft and the approval, out across channels, and back as evidence of what landed.
Editorial calendar
One calendar across the feed, newsletters, campaigns, and break-throughs, with an annual plan above it so the year is designed rather than improvised.
Idea Bank
Capture the tactical ~30-day pipeline of what should go out, then promote ideas onto the calendar when they're ready.
AI Writer & Brand Voices
Draft in the writing profiles your organization trained, so AI output sounds like your company instead of a generic assistant. A human reviews and sends every time.
Comms Grader
Score a draft on readability, tone, inclusivity, and PII exposure before it ships — the review a busy comms team otherwise skips.
Newsletters & campaigns
Block-composed newsletters and multi-touch campaigns with event-driven triggers, running on the same audiences as everything else.
Approvals
Route a draft through named approvers before it can publish, with the pending queue and notifications built in.
BREAK-THROUGH
When it can't wait for the feed
Some messages can't depend on someone opening an app. A break-through send leaves the feed and reaches people on the channels a phone can't ignore — with the same audience, the same acknowledgement ledger, and the same audit trail as everything else.
Email, SMS, and voice
One send fans out across in-app, email, mobile push, SMS, and voice — no separate vendor, no manual cross-posting.
Channel-native copy
AI writes a shorter variant for SMS and voice rather than truncating the email, and translates into each recipient's language. An admin reviews before it goes.
Widening reminders
Unconfirmed recipients get reminders that widen from email to SMS to voice until someone actually acknowledges.
Per-channel receipts
Delivery is reported per channel and per employee, so "we sent it" becomes "it reached 1,180 of 1,204, and here are the 24."
Audience fatigue guard
The composer warns when the same audience has already been hit repeatedly in the configured window, so break-through stays exceptional.
One compliance roster
Break-through acknowledgements land in the same ledger as feed Must-Reads — auditors get one roster, not two exports to reconcile.
ASK & ANSWER
Questions that find their own expert
Post a question to the feed and the platform handles the rest — it tags the topic, finds the people who actually know, and surfaces a verified answer from past discussions. Knowledge stops living in people's heads.
AI topic tagging
Every post is auto-classified into one to three topics by AI, turning questions and updates into findable, filterable knowledge instead of a scrolling timeline.
Subject-matter experts, scored
The platform computes an expertise score per person, per topic (refreshed weekly), so it knows who the real experts are. Admins can also hand-pick SMEs, and anyone can opt out of being listed.
Autonomous expert routing
A question left unanswered for 30 minutes is automatically routed to the top experts for its topic — with a second round a day later if it's still open. No more "does anyone know…?" shouted into the void.
Instant answer from past Q&A
On publish, the platform searches previously verified answers and suggests a match to the asker — often answering before a human ever has to.
A knowledge base that builds itself
Mark one reply as the Correct Answer and it's indexed into the knowledge base, so the next person who asks gets it instantly and your experts aren't asked twice.
Governed & segment-aware
Routing respects your permission and segment model — cross-segment expert routing is a toggle, and the SME, Signals, and Analytics surfaces are role-gated.
Why The Comms Stack Stops Working
Most internal comms today runs on an enterprise social tool, a newsletter platform, an intranet news page, and an alert vendor bolted on the side — four tools that don't share an audience, a calendar, or an audit trail.
Missed Critical Updates
Emails get buried. Intranet announcements go unread. Policy and procedure changes slip past the people who needed to see them.
Fragmented Channels
Updates live across email, Slack, Teams, and the intranet. Employees check multiple tools just to stay current on their own work.
No Engagement Visibility
You send the update, but you have no idea who read it. Low-visibility communication breeds low accountability.
Frontline Workers Left Out
Deskless employees rarely have corporate email. Without a frontline-first channel, they're perpetually out of the loop.
Urgency Has No Dial
Every tool is either always-quiet or always-loud. Without intensity levels, teams either under-send and get missed, or over-send until people tune out.
No Audit Trail For Compliance
When auditors ask who acknowledged the policy update or the safety notice, email and intranet pages can't answer. Acknowledgement tracking is missing entirely.
Attention Where It Matters
An ongoing stream of updates ensures employees never miss critical information. Must-Read acknowledgement, read tracking, polls, questions, audience targeting, and notification frequency controls keep the channel useful without turning it into another noisy timeline.
Communications In Practice
A practical scope check: what the app covers, which controls matter, and the workflows teams usually run first.
Core workflow
One composer, four intensities: Post, Announcement, Must-Read, and Break-through — over a unified feed with Operational and Social content kept separate.
Controls that matter
Everyone vs segment-targeted audiences, approval workflows before publish, and role-gated Experts, Signals, Analytics, and Settings tabs.
Scope and specs
Useful specs: Must-Reads require acknowledgement and carry a configurable expiry; polls support two to five single-select options; published posts have a 15-minute edit window.
Frontline safety notice
The safety team publishes a Must-Read with an expiry; acknowledgements are tracked per location and reminders go out automatically until the roster closes.
Leadership announcement
Leadership posts a company-wide update with a clear Operational tag, an Inbox Announcements lane placement, and read-percent visibility.
Quarterly newsletter
The comms team plans the issue on the calendar, drafts it in a brand voice, routes it through approvals, and measures opens against the same audience model.
Connected To The Rest Of MangoApps
→ Safety Hub
Life-safety events — emergency dispatch, "I'm safe" roll-call, and incident command — belong to Safety Hub. Communications carries the company message; Safety Hub answers "who's accounted for?"
→ Recognition
Recognitions appear in the team feed as first-class visibility moments, so employee wins are seen where people already check updates.
→ Surveys
Plan a survey on the same editorial calendar and send it to the same audience, so listening and broadcasting stop being separate programs.
→ Workspaces
Workspace activity flows into the personalized feed so members see what changed without opening every project.
→ Microsoft 365 & Google
Integrates with Microsoft 365 (SharePoint, Teams, Outlook) and Google Workspace — 200+ enterprise integrations.
→ Notifications
Granular per-channel notification controls (web, desktop, mobile, email) plus daily and weekly digest email scheduling.
REPLACES POINT TOOLS
One app in place of the comms stack you stitched together
Most companies running internal comms today juggle a separate enterprise social tool, an email newsletter platform, an intranet news page, and an emergency notification vendor. Communications retires that stack — and every employee, including frontline, finally sees the same thing.
Workplace by Meta
Wound down by Meta in 2026 — customers are migrating off
- Frontline workers can sign in from a personal phone with no corporate email — Workplace required it
- Audience targeting reuses your HRIS org chart automatically instead of manual groups
- Acknowledgement, translation, and analytics included — not paid add-ons
Yammer / Viva Engage
Microsoft's enterprise social network, now part of Viva
- Works for the 80% of your workforce without Microsoft 365 licenses
- One channel instead of separate Yammer + SharePoint News + Teams Announcements
- Posts inherit your existing SSO and retention policy — no new identity perimeter
Staffbase / Beekeeper
Single-purpose frontline comms apps
- Communications lives in the same app employees use for shifts, HR, and tasks — one login, not five
- Includes the comms tool AND every other workflow that touches the frontline
- Same per-employee price covers all suites instead of one app per vendor
Everbridge / AlertMedia
Standalone mass-notification vendors
- Break-through sends draw their audience from the live org chart and shift schedule, not a contact list you re-import
- Routine and urgent messages share one composer and one acknowledgement ledger instead of two systems
- No per-message or per-credit alert pricing bolted onto your comms budget
PLATFORM ADVANTAGE
Communications inherits everything else MangoApps already does
A point solution has to build, buy, or integrate each of these. Communications gets them for free because the platform already runs them.
Identity & SSO
Inherits your SAML/OIDC SSO, MFA, and SCIM provisioning. New employees see the feed on day one without separate provisioning.
HRIS-synced audiences
Audience targeting uses live org chart, role, location, and department data from your HRIS — no parallel distribution lists to maintain.
Translation in 100+ languages
Every post auto-translates inline. The same Mango Translation layer that powers Chat, SOPs, and Policies powers Communications.
Audit log & retention
Posts, edits, and acknowledgements land in the same audit log eDiscovery and Legal already use across every other module.
Mobile app & push
Messages arrive in the branded mobile app employees already opened today for shifts, leave, and pay — no second app to install.
Workflow & automation
A post can trigger a form, an acknowledgement task, a survey, or a Bot — using the same automation engine as every other app.
INDUSTRY FIT
Built for the industries where comms actually breaks
Communications is the backbone for organizations whose workforce is mostly off-desk, on-shift, or out in the field — where email and intranet portals don't reach.
Retail
Store associates open the same app for their schedule and see the daily huddle, promo updates, and safety notices — even on a personal phone.
Healthcare
Shift staff get patient-safety notices, policy updates, and clinical announcements with read tracking that meets compliance review.
Manufacturing
Plant-floor and field crews see safety notices and shift announcements on shared kiosks or personal devices, in their preferred language.
Financial Services
Compliance comms, broker bulletins, and regulatory updates with audit trail, legal hold, and FINRA-friendly retention.
Hospitality
Property-specific announcements, brand updates, and shift handoffs reach housekeeping, front desk, and F&B without a corporate email.
Public Sector
Targeted department comms, mandatory training acknowledgements, and urgent notifications with FedRAMP-eligible deployment options.
WHY MANGOAPPS WINS
One platform beats a stack of point solutions on every axis
The argument finance, security, IT, and HR all share — and the one a comms point tool structurally cannot answer.
Cheaper than the stack
One per-employee suite license replaces the social tool, the newsletter platform, the alert vendor, and the acknowledgement and translation add-ons — and the bill stops growing.
More secure
One identity perimeter, one audit log, one retention policy across every post and acknowledgement. Nothing for security to re-certify.
Easier to deploy
Already deployed if you have MangoApps. Turn the app on, target audiences from existing HR data, send your first message the same day.
Easier to use
The mobile app employees already opened for their shift, leave balance, and pay stub is also where the company message lands. One login.
Easier to manage
Comms admins target by department, role, location, or custom group from the live HRIS org chart — no parallel list to keep in sync.
Easier to extend
A message can trigger a workflow, an acknowledgement task, a survey, or an AI assistant — using the same automation engine as every other app.
AI is actually better
AI drafts in your trained brand voices, grades the draft before it ships, and answers "did the floor read this?" from data it already has — governed by the same permission model.
Pair Communications With Its AI Agent
A read-only assistant answers who received, read, and acknowledged a broadcast, what's on the calendar, and who the topic experts are — scoped to what the asking user is permitted to see. A separate admin assistant can draft a broadcast or schedule a comms item, and both of those write actions are confirmation-gated. Emergency muster and "who's safe" questions belong to the Safety Hub assistant, and the agent says so rather than guessing.
Communications AI
Acknowledgement lookups, the comms calendar, and confirmation-gated drafting.
Customer Success
See How Real Teams Transformed Communication
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
“We had a pretty aggressive educational campaign. We shared articles and emails, put up posters with QR codes, and hosted info sessions. And we held a naming contest. Hundreds of employees voted, which gave them a sense of ownership from day one. That early engagement went a long way.”
Jeffrey Straight
Public Relations Specialist
Santee Cooper
Frequently Asked Questions
They are one app now. What used to be three products — the company feed, the ack-tracked broadcast tool, and the comms-team planning layer — became a single Communications app, because splitting them meant the audience, the calendar, and the acknowledgement record lived in three places. Nothing was removed. The feed, Must-Read acknowledgement, newsletters, campaigns, break-through sends, and the planning calendar are all here, sharing one audience model and one audit trail. Emergency dispatch and "I'm safe" roll-call moved to Safety Hub, which owns life-safety response end to end.
SharePoint announcements are one-way and static; email blasts are buried, siloed, and untracked. Communications is a live stream where employees react, comment, and @mention colleagues in context — and where a message can escalate to a Must-Read or a break-through send when it matters. Every update is threaded, searchable, and visible to exactly the right audience, with read receipts and engagement analytics email and SharePoint simply cannot provide.
Yes — that's the design centre. Employees access Communications via the branded mobile app with no corporate email required. Push notifications, digest emails, SMS, and voice keep frontline teams informed, and a routine message can wait for someone's next scheduled shift rather than reaching them off the clock.
Intensity, not app. A Must-Read stays in the feed and Inbox but requires an explicit acknowledgement from each recipient, with a configurable expiry. A Break-through leaves the feed entirely and delivers by email, SMS, and voice, with reminders that widen channel by channel until someone confirms. Both write to the same acknowledgement ledger, so compliance gets one roster regardless of how the message travelled.
Yes. Feeds are automatically scoped by group and department membership, so employees only see updates from groups they belong to. Admins can publish company-wide, or target specific teams, locations, roles, or shifts. Visibility is an explicit choice at publish time — personalization like following a topic changes when a post surfaces, never whether it does.
AI drafts, grades, tags topics, routes questions to experts, and writes channel-native copy for SMS and voice — and every one of those is admin opt-in. It never publishes on its own. A human reviews and sends every message, and the agent's write actions are confirmation-gated.
Yes. MangoApps integrates with Microsoft 365 (SharePoint, Teams, Outlook) and Google Workspace, letting content and notifications flow across platforms. See the integrations page for the full list of 200+ enterprise integrations.
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