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What Is Company Knowledge Discovery?
When employees know how their work fits into the greater company and how others are contributing, they feel more knowledgeable and connected, and are able to perform better in their roles. Knowledge discovery can also help workers implement new ideas and think more creatively as they see different perspectives and ideas.
Problem: Struggling to Share Knowledge
MangoApps is an easy way for us to share our best documents, where employees can learn from each other, see what we’re doing across the firm, and use those examples as inspiration for our clients. We always like to tell our clients that they have the knowledge and learning of the firm behind them through the employee that’s working with them and MangoApps allows us to do that.
-Arshia Sultan, Director of Knowledge, CCS
Solution: Encouraging Company Knowledge Discovery With MangoApps
At its heart, MangoApps is designed to centralize content and bring employees together in every possible way, making it a natural platform for the spread of company knowledge. Employees may not consciously think about this idea, but having access to everything going on in the organization, they will naturally find themselves more plugged into the flow of information and more likely to explore other departments and see the bigger picture.
In MangoApps, groups and projects are created to keep teams and departments informed about things that are relevant to them. With the exception of groups that contain sensitive information, these are open and viewable to everyone in the organization, making it easy to see what’s going on in other parts of the company and potentially gain inspiration from them or see new opportunities for collaboration.
This type of information is normally hard to access because of geographical distance, language barriers, work schedules, or other obstacles, but with MangoApps, it’s all at each employee’s fingertips.
How To Create Groups:
Groups give teams a specific space to meet together, collaboration effectively, and work on topics without a specific end date or goal in mind. To create a new group, make sure the groups module is enabled in your domain, then go to the groups area and select the ‘Create A Group’ button.
Give your group a name and establish some of its basic details. Provide a description, establish permissions, enable or disable features, and more.
You’re now ready to add users and get to work. Select the group tools button and then ‘Invite Network Users’ to start adding group members.
Once a member has been added to a group, he or she can immediately begin posting, sharing, asking questions, submitting documents, and participating in everything groups have to offer.