Procedures found in seconds. In the operator's own language.
Find the SOP in seconds, get the steps in plain English, and read it in the operator's own language, all from chat. Every completion sign-off still happens in the SOP Hub app.
Find the SOP in seconds, get the steps in plain English, and read it in the operator's own language, all from chat. Every completion sign-off still happens in the SOP Hub app.
Trusted by frontline employers everywhere
The right SOP at the right moment
Ask a plain-English question about a task and get the matching SOP, with its steps numbered.
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Plain-English search
Natural-language search across all categories, with grounded results.
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Steps you can scan mid-task
The full step-by-step procedure for a specific SOP, with its version details.
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A summary before the work
A plain-English overview for SOPs that need one before the work starts.
The same procedure, in the operator's language
The agent returns the procedure in the operator's preferred language when an up-to-date translation exists.
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The operator's language
The same procedure, with its disclaimer and whether a person verified it.
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Flagged when out of date
When an SOP changes, the agent says so and works from the current English version.
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Browse by category
Safety Compliance, Quality Control, Daily Operations and more, plus the manual top-down for new operators.
What you still owe, oldest first
Ask "what do I still need to complete?" and see each deadline, your progress and what's overdue.
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Oldest assignment first
With each deadline, the operator's progress, and whether it is overdue.
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Only when you ask
The agent doesn't push notifications; reminders come from SOP Hub's notification settings.
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Who still owes it
SOP Hub authors see who has and hasn't completed a procedure, with the names of those still owing it.
Read-only for operators, by design
The agent never marks an SOP complete on anyone's behalf, and authors' changes ask first.
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No completion shortcuts
Each step is signed off in the SOP Hub app, where consent and witnessing, when required, are captured.
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Authors' changes, each confirmed
Publish, archive, retire or reactivate an SOP, change its owner, or stage pasted SOPs for import review.
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Current version only
Answers come from the current published version, so completions don't drift onto outdated procedures.
SOP Hub Agent at a glance
SOP Hub AI
Live SOPs with AI summaries and multilingual translation.
Healthcare
“We wanted to drive people into MangoApps, and we wanted to make our Assistants useful immediately. Petauri Ask was trained on resource guides we’d already uploaded, so employees could ask things like ‘How do I submit an expense report?’ or ‘Where do I find the holiday calendar?’”
Retail
“At our head office within HR, marketing, and finance, we use ChatGPT quite a bit, and MangoApps AI Helper is a useful tool for us. As I go around to the stores, I’ve been showing them how the AI Intranet Helper can find things and answer plain language questions about our resources, and they’re quite excited about that.”
“MangoApps’ search capability has been critical. It brings back so much information that would have been lost on our old intranet. The content is fresh and current. It’s been really, really nice to have.”
Results from teams like yours
Part of one app your people already use
The agent works from your SOP Hub library, without changing how SOPs are authored or how completion is captured.
Questions operations teams ask
For everyone, it reads — search SOPs, get full step-by-step details, get plain-English summaries, list SOPs by category, retrieve a procedure manual, get an up-to-date translation, and show your own completions and what you still owe. For SOP Hub authors (HR, admins and SOP Hub admins) it also pulls a procedure's version history and who has and hasn't completed it, and — each behind a confirmation — publishes, unpublishes, archives, unarchives, retires, or reactivates an SOP, changes its owner, and stages pasted SOPs for import review.
No. The agent has no tool that completes an SOP — it retrieves and explains, but step sign-offs and completion records are captured directly in the SOP Hub app, where consent and witnessing (where required) happen cleanly. The agent surfaces what needs completion; the operator acts in the app.
get_sop_translation returns the SOP in the operator's preferred language when an up-to-date translation exists. When the source SOP changes, its translations are flagged out of date and the agent does not serve them — it says so and works from the current English version, marking any translation it writes itself as its own, until someone updates the stored one. Completion of a translated SOP is recorded against the same SOP.
get_pending_completions lists what you still owe, oldest assignment first, with each deadline, your progress, and whether it is overdue. The agent only surfaces this when the user asks; it doesn't push notifications. Cadence-based reminders happen through the SOP Hub app's notification settings.
SOP completion rate by category, time-to-find an SOP, SOP-question deflection from supervisors, translation usage for multilingual frontlines, and skipped-step incidents as a comprehension signal. Compare against your pre-agent baseline.
See what MangoApps can do for your frontline
Every team. Every employee. Every workflow. One AI platform — built for the frontline. Since 2008, trusted by 2 million+ users with an NPS of 78.
Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.
Prefer to explore first? Ask AI about SOP Hub AI Agent →
- Within one business day: a solutions consultant asks about your workforce and what you run today.
- The demo shows your use case: your sites, your frontline roles, your systems.
- It ends with your price: the package and the price for your employee count, not a generic quote.
