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Facilities & Workplace Hub

The Facilities & Workplace Hub is a sample intranet site for office visits, shared spaces, location details, mail, facilities requests, and links to building-specific emergency guidance. Clone it to give employees clear task-based pages and a consistent place to check what applies locally.

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Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Built for: Professional services · Financial services · Technology and software · Higher education · Multi-site corporate workplaces

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Overview

Facilities & Workplace Hub is a multi-page intranet site template for employees who need practical workplace information before a visit or while using a shared office. Its Workplace Home page leads with office details and facilities help, then links to focused guides for location information, parking and building access, meeting rooms, cafeteria service, mail and shipping, and facilities requests. A separate emergency-orientation page directs readers to the authoritative building-specific guidance rather than presenting generic instructions as universally applicable.

The pages use concrete examples to show what useful guidance looks like: a visit note separates confirmed plans from details still to verify, a meeting-room procedure covers booking through handoff, a mail comparison highlights missing routing details, and a facilities example turns a vague report into an actionable observation. The cafeteria page illustrates a weekly menu and service-times layout but warns that sample dishes do not establish current ingredients or allergen safety. These examples are fictional and should be treated as editable demonstration content, not confirmed workplace facts.

Use this site when employees need a recognizable starting point for everyday office tasks across one or more locations. Before launch, assign owners, verify local details, replace sample destinations with working links, and publish the real request channel and emergency source. Do not use the template as a live facilities form, booking system, emergency plan, or substitute for location-specific accessibility, safety, or shipping procedures; it contains guidance pages, not those operational services.

Standards & compliance context

Treat the emergency-procedures page as orientation only and link to the current approved procedures for the reader's specific building and work area.
Verify accessible arrival information for each location and present it in clear, navigable page content; do not assume one office's route applies elsewhere.
Follow WCAG 2.1 AA practices when publishing: use a logical heading hierarchy, meaningful link text, readable contrast, keyboard-accessible navigation, and useful image alternatives.
Do not present sample cafeteria dishes as allergy-safe; direct readers to the café team for current ingredient and allergen information.
Confirm local rules for accepted mail items, shipping methods, and handoff before publishing instructions, since the template does not define a universal process.

General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.

What's inside this template

Workplace Home

Make your office visit easier
Find practical guidance for arriving, using shared spaces, and getting workplace help. Fictional sample: Northstar Services. Use the location-specific guidance on this site to prepare before you travel.
Go to a workplace guide
Choose the task you need to complete. Office locations Review details to confirm before traveling. Parking & building access Check which arrival and entry information applies. Meeting rooms Prepare for a booking and leave the room ready. Cafeteria Find the current dining information to check. Mail & shipping Prepare a complete outgoing item. Facilities help Gather details for a useful request. Emergency Procedures for Our Building Evacuation routes, assembly points, shelter-in-place, wardens, AEDs.
Before you leave
A short arrival checklist for an office visit. Confirm the destination Check the office name and current address or map link in the location guidance. Check your visit details Confirm the meeting time, room or host, and any visitor arrangements that apply. Review arrival guidance Check the location's current parking, entry, and accessibility information rather than assuming it is the same at every office. Save a useful visit note Record what you have confirmed and what still needs checking; use the example below.
Example: a useful visit note
Office: Riverside office (sample location) Arrival: Tuesday, 9:30 a.m. Meeting: Cedar room; host confirmed Still to confirm: visitor parking and the correct entrance This note separates confirmed plans from details still to verify, without relying on an assumed address or access instruction.

Office Locations

Get the right details before you travel
Use this fictional Northstar Services location worksheet to find the information that applies to your destination. Confirm that addresses, maps, visitor instructions, and accessibility details are current before sharing them or setting out.
Location information worksheet
Sample rows show what to record; use only details verified by the responsible location owner. Location Street address Map link Visitor instructions Accessible arrival information Last verified Riverside office (fictional sample) Enter verified address Add genuine map link Confirm with location owner Confirm current entrance and route details Enter review date Additional office
Use the worksheet
Choose the office that matches your visit or meeting invitation. Check the address and map link against the current source maintained by the location owner. Confirm visitor instructions and accessible arrival information for your specific visit. Share only verified details, and flag outdated entries to the location owner.
Image

Parking & Building Access

Confirm how to arrive at your location
Parking, visitor entry, and badge arrangements can differ by office. Check the current guidance for your destination before you travel, especially when visiting for the first time.
Arrival details to verify
The examples identify what to confirm, not confirmed Northstar Services arrangements. Detail What to check Who can verify it Parking Available options, any visitor process, and the route from parking to the entrance Location coordinator Visitor arrival Correct entrance and any steps the host needs to arrange Visit host or location coordinator Badge or entry Whether a badge is needed and how a visitor should handle an unavailable badge Local access owner Accessible arrival Current step-free route and any entry details needed for the visit
Common arrival questions
What should I confirm before visiting a new office? Confirm the destination, current map or address, parking arrangements, correct visitor entrance, and any host or badge steps that apply to that location. What if I arrive without the expected badge? Follow verified local visitor guidance or contact the visit host or designated local access owner. Do not follow someone else through a controlled entry point. How can I check accessible arrival details? Ask the location coordinator to confirm the current route and entrance information for your specific destination.

Meeting Rooms

Share meeting rooms considerately
Room names, booking tools, and equipment vary by office. Use the booking method shown in your local workplace guidance, and check the room listing before relying on a particular setup.
Book, use, and hand back a room
Choose a suitable room Match the room to the group size, meeting purpose, and any verified accessibility or equipment needs. Reserve it using the local method Check the office's published booking guidance and confirm the reservation details. Check the listed setup Review the room's current equipment information before planning around it. Update your reservation if plans change Change or release the booking using the local booking method so the room can be used by others. Leave the room ready for the next group Collect belongings, return movable items, and leave shared equipment and surfaces tidy.
A considerate room handoff
Small habits help the next group start on time. During the meeting Use the time you reserved and keep shared conversations at a level appropriate for the room and neighboring work areas. Start and finish within the reserved period. Keep personal belongings within the room. After a workshop For example, a group using the fictional Cedar room clears its whiteboard, returns movable chairs, and takes its notes and materials with it. Leave shared equipment in its usual place. Report an equipment issue through the local facilities route.
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Cafeteria

Cedar House café: this week's menu
Fictional Cedar House menu · 12–16 October 2026. Find breakfast, lunch and coffee on the main floor beside reception. Return reusable cups beside the café counter.
Service times
Breakfast 07:30–09:30 Lunch 11:30–14:00 Coffee 07:30–16:00
Menu · 12–16 October 2026
Example dishes for the week. Menus may change; ask the café team about the current day's options. Day Lunch Monday, 12 Oct Roast squash and lentil bowl Tuesday, 13 Oct Lemon chicken or chickpea traybake Wednesday, 14 Oct Tomato and white bean stew Thursday, 15 Oct Baked potato bar Friday, 16 Oct Vegetable flatbread
Dietary information and feedback
A quick guide to the example menu and how to get help. Choosing a dish The menu names describe the example recipes, not allergy safety. Recipes and ingredients can change. Before ordering, ask the café team for the current ingredient and allergen information. If you need clarification, speak with the café team at the counter before choosing a dish. Share feedback For a menu, service, or café experience comment, speak with the Café Service Lead. They are the role responsible for receiving café feedback and taking it to the café team. Include the day and dish or service you are commenting on. Describe what happened and what would have made the experience better.

Mail & Shipping

Prepare mail with complete information
Accepted items, shipping methods, and handoff arrangements vary by location. Confirm the locally approved method before sending an item. The example below shows how complete routing details can reduce avoidable clarification.
Prepare an outgoing item
Confirm the destination and the method accepted at your office. Package the item so it is protected for the confirmed handoff method. Write recipient and return details legibly using verified information. Add an internal routing reference only when the recipient or local process confirms it is needed. Follow current local handoff instructions and retain any tracking details provided.
Worked example: make a label actionable
Fictional examples only. Use verified recipient and delivery details; do not send an item with incomplete routing. Recipient Attn: Jordan, Finance Recipient name and department, verified with the recipient Delivery address Missing Complete, verified delivery address Return details Sender name and verified return details Internal routing Not stated Confirmed routing reference, if the local process requires one
Before handing an item over
What should I confirm for an outgoing parcel? Confirm the accepted shipping method, required recipient and return details, and local handoff instructions before preparing the parcel. How should internal mail be routed? Use current internal routing guidance for the destination office. Confirm the recipient's department or routing reference if it is not clear. What if an item may need special handling? Check the locally approved process with the responsible workplace team before packing or handing off the item.

Get Facilities Help

Make a facilities request easy to act on
Use the facilities request route published for your location. A useful request says where the issue is, what you observed, when you noticed it, and how it affects the work. This page offers a preparation example; it is not a request form.
Gather the details
Identify the office, floor, and room or area. Describe what you observed in plain, specific terms. Note when you first noticed it and whether it is still happening. Explain the practical work impact, without guessing at the cause. Include a relevant photo or detail only when appropriate and permitted. Submit the information through the verified local facilities request channel.
Example: replace a vague report with a useful handoff
A concise observation helps the responsible team understand where to start. Less useful “The room is broken.” No location or specific item. No description of what happened. More useful “At the fictional Riverside office, Cedar room, the presentation display is not showing a connected laptop image. Noticed Tuesday morning. The team can use the room but cannot present from that device. I checked that the cable was connected.” Names the area and item. States the observed issue and practical impact. Describes a relevant check without claiming a cause.
Find the right request owner
Use your office's published channel Use the facilities request channel and local owner details published for your office. Ask a location coordinator A location coordinator can help identify the correct route when the published guidance does not cover your location. Share only verified details Share only verified contact details and submission links.

Emergency Procedures for Our Building

Find the instructions for your work location
Emergency procedures differ by building. Northstar is a fictional company. This gallery example does not describe a real building or approved emergency procedure. Before relying on any route, assembly point, shelter-in-place instruction, warden assignment, or AED location, open Safety Hub and select the guidance that applies to your work location. Do not assume that instructions for another Northstar site apply to your building. If you cannot access Safety Hub, follow the instructions posted at your location and ask your supervisor how to access the approved local guidance. In an immediate emergency, follow directions from emergency responders and the procedures approved for your building.
What to check in Safety Hub
Use the guidance for your specific building and work area. Evacuation routes and exits Check the approved routes and exits for your work area. Routes may differ by floor, production area, or shift. Locate the posted route that applies to your area. Use the route and exit specified by your building's guidance. Assembly points Find the designated assembly point for your building and the instructions for what to do after leaving. Confirm the assembly point for your location. Follow local guidance about remaining there and receiving updates. Shelter-in-place Check which local instructions apply when the approved guidance calls for sheltering inside the building. Use the building-specific shelter location and steps. Follow updates and directions from emergency responders. Wardens and AEDs Use Safety Hub to check how wardens are identified at your location and where AEDs are recorded. Check the current warden information for your building. Confirm the listed AED location before an emergency.
When an emergency occurs
This is general orientation, not a substitute for approved building procedures. Use the applicable local guidance Follow the procedure for your building and situation in Safety Hub, along with posted instructions and directions from emergency responders. Take the action the procedure specifies If the approved guidance directs evacuation, use the specified safe route. If it directs shelter-in-place, follow the building's designated instructions. Follow the local handoff Use the designated assembly point or other location stated in the procedure, and follow directions from responders and designated wardens.
Use Safety Hub for the authoritative local details
Check the guidance for your building before you need it. This page is an orientation aid. It does not provide live building status, assign wardens, or replace approved local procedures. Open Safety Hub and select the instructions for your work location. Check routes, assembly points, shelter guidance, warden information, and AED locations there.
Common questions
How do I know which instructions apply to me? In Safety Hub, choose the guidance for your work location and area. If you are unsure which location entry applies, ask your supervisor rather than relying on guidance for another building. Where can I find the assembly point, shelter location, or AED? Check the current building-specific guidance in Safety Hub. This page does not list building locations because they differ across Northstar sites. What should I do if an AED may be needed? Follow your location's approved emergency instructions and alert emergency responders. Use Safety Hub to check the AED location recorded for your building; do not delay seeking emergency help to consult this page. Where do I check who the wardens are? Check the warden information in Safety Hub for your work location. Do not assume a warden assignment from another building or shift applies to you. What if Safety Hub is unavailable or these details look wrong? Follow posted instructions and directions from emergency responders during an emergency. For a non-urgent access issue or possible content error, ask your supervisor to direct the correction to the appropriate facilities or safety content owner.

How to use this template

Clone the site and replace the Northstar Services and sample-location references with your organization and verified office information.
Assign an owner for each page and ask the relevant location, access, café, mail, facilities, and safety owners to confirm the details they maintain.
Replace every example destination with a working approved page or channel, especially the local facilities request route and authoritative emergency guidance.
Update the location worksheet with verified addresses, maps, visitor instructions, accessible arrival details, and a last-verified date for each office.
Review and adapt the room, cafeteria, and mail examples to match local booking methods, current service information, ingredient-check procedures, and accepted handoff processes.
Publish the site with a review cadence and correction route, then check links and local instructions whenever an owner reports a change.

Best practices

Keep each office's address, entry, parking, and accessible-arrival information tied to a named role that can verify it.
Use the location worksheet's last-verified field and update it only after checking the current source.
Replace every sample link and request route with a working destination before employees rely on the page.
Keep emergency guidance location-specific and direct readers to the approved source rather than copying unverified procedures.
Ask café staff for current ingredient and allergen information instead of treating a menu description as dietary assurance.
Preserve the facilities request example's useful sequence: exact area, observed issue, time noticed, and practical impact.
Keep room guidance focused on the local booking method, reservation changes, and a clear handoff for the next group.
Use concise headings, descriptive link text, readable tables, and meaningful image alternatives when adapting the pages.

What this template typically catches

Issues teams running this template most often surface in practice:

A sample address, map, entrance, or access instruction is mistaken for verified local guidance.

The location worksheet has no last-verified date or responsible location owner.

Employees can prepare a facilities request but cannot find the real submission channel.

Generic emergency wording is mistaken for approved procedures for every building.

A menu or dish name is treated as current ingredient or allergen information.

A meeting-room page names a booking expectation without linking to the office's actual booking guidance.

Mail is sent with incomplete recipient, delivery, or return details.

Important workplace tasks are buried in long prose instead of being reachable from the landing page navigation.

Common use cases

Office coordinator supporting employee visits

Use the Workplace Home checklist and Office Locations worksheet to help visitors and employees verify the destination, host, entry, and accessibility information before travel. Keep each office's instructions with the location owner who can confirm changes.

Facilities team standardizing requests

Adapt Get Facilities Help to explain the real local submission route and show employees what details to include. The example distinguishes an observed condition from an assumed cause, helping the responsible team understand where to start.

Workplace manager coordinating shared rooms

Use Meeting Rooms to document the local booking method, room-selection considerations, reservation changes, and end-of-meeting handoff. Confirm equipment details through the current room listing rather than relying on the sample Cedar room.

Multi-site operations team maintaining local guidance

Use the location worksheet and navigation structure to organize office-specific arrival information without implying that one site's rules apply everywhere. Assign review responsibility and provide a correction route for outdated entries.

Corporate services team publishing workplace essentials

Use the mail, cafeteria, and emergency-orientation pages as clearly separated reference journeys. Replace sample content with verified local procedures and link emergency readers to the approved source for their own building.

Frequently asked questions

What does the Facilities & Workplace Hub template include?

It includes a workplace landing page and guides for office locations, parking and building access, meeting rooms, cafeteria information, mail and shipping, and facilities requests. It also includes an emergency-procedures orientation page that directs readers to building-specific approved guidance. The sample company and details are fictional and must be replaced or verified before publication.

Is this template suitable for every office location?

The page structure can support multiple offices, but the guidance must be checked for each location. Address, visitor entry, parking, accessibility, room booking, mail handoff, and emergency procedures may differ by building. Keep local instructions distinct and identify the responsible owner who can verify them.

Who should own and maintain the site?

A facilities or workplace content owner can coordinate the hub, while location coordinators and other designated owners verify local details. The sample pages name roles such as a location coordinator, local access owner, and Café Service Lead rather than establishing real contacts. Assign an owner for each page and give employees a clear route to report corrections.

How often should the workplace information be reviewed?

Set a review cadence based on how quickly the information can change, and review it whenever a relevant process, location, service, or building instruction changes. The locations worksheet includes a last-verified field to make review status visible. Menus and service times need more frequent checks than general room etiquette, while emergency guidance should be checked against the current authoritative local source.

Does the emergency page replace approved building procedures?

No. It is explicitly an orientation aid and points employees to Safety Hub for the instructions that apply to their work location. Replace that example destination with your verified authoritative source, and do not publish guessed routes, assembly points, shelter locations, warden assignments, or AED locations. Employees should follow local posted instructions and emergency responders' directions.

What should we customize before launching the template?

Replace the fictional company and sample location content, then verify every address, map, access instruction, booking method, service time, mail process, and request channel. Add only real destinations and contact routes, and keep location-specific guidance tied to its responsible owner. Remove or update sample menu, meeting-room, and request examples so readers do not mistake them for current company facts.

Does the template include a facilities request form or live workplace integrations?

No. The facilities page helps employees prepare a useful request but explicitly says it is not a request form. The pages are authored guidance and sample content; no live booking, mail, cafeteria, or request integration is specified. Add links or connected components only through your site's supported setup and verify that each destination works.

What is a common rollout mistake to avoid?

Publishing plausible-looking sample details as if they were verified company instructions is a serious pitfall, particularly for entry and emergency guidance. Confirm each local fact with its owner and replace sample links with working destinations before launch. Also avoid leaving the facilities page without a real submission route or treating the preparation example as an operational workflow.

Why use this hub instead of scattered ad-hoc pages?

The navigation groups common workplace tasks in one predictable site, while separate pages keep location, room, mail, and request guidance focused. Employees can start from the hub or use the navigation to reach a specific guide without searching across unrelated documents. The structure also makes page ownership and review needs easier to assign, provided the organization maintains its source details.

How should accessibility and dietary information be handled?

Verify accessible arrival details for each location and make them easy to find before a visit; do not infer them from an address or another office's guidance. The cafeteria sample says dish names do not establish allergy safety, so employees should ask the café team for current ingredient and allergen information before choosing. Use accessible headings, clear link labels, readable tables, and meaningful alternative text when adapting the pages.

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Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

8 pages Workplace Home Office Locations Parking & Building Access Meeting Rooms Cafeteria Mail & Shipping Get Facilities Help Emergency Procedures for Our Building

Workplace Home Make your office visit easier Find practical guidance for arriving, using shared spaces, and getting workplace help. Fictional sample: Northstar Services. Use the location-specific guidance on this site to prepare before you travel. Go to a workplace guide Choose the task you need to complete. Office locations Review details to confirm before traveling. Parking & building access Check which arrival and entry information applies. Meeting rooms Prepare for a booking and leave the room ready. Cafeteria Find the current dining information to check. Mail & shipping Prepare a complete outgoing item. Facilities help Gather details for a useful request. Emergency Procedures for Our Building Evacuation routes, assembly points, shelter-in-place, wardens, AEDs. Before you leave A short arrival checklist for an office visit. Confirm the destination Check the office name and current address or map link in the location guidance. Check your visit details Confirm the meeting time, room or host, and any visitor arrangements that apply. Review arrival guidance Check the location's current parking, entry, and accessibility information rather than assuming it is the same at every office. Save a useful visit note Record what you have confirmed and what still needs checking; use the example below. Example: a useful visit note Office: Riverside office (sample location) Arrival: Tuesday, 9:30 a.m. Meeting: Cedar room; host confirmed Still to confirm: visitor parking and the correct entrance This note separates confirmed plans from details still to verify, without relying on an assumed address or access instruction. Office Locations Get the right details before you travel Use this fictional Northstar Services location worksheet to find the information that applies to your destination. Confirm that addresses, maps, visitor instructions, and accessibility details are current before sharing them or setting out. Location information worksheet Sample rows show what to record; use only details verified by the responsible location owner. Location Street address Map link Visitor instructions Accessible arrival information Last verified Riverside office (fictional sample) Enter verified address Add genuine map link Confirm with location owner Confirm current entrance and route details Enter review date Additional office Use the worksheet Choose the office that matches your visit or meeting invitation. Check the address and map link against the current source maintained by the location owner. Confirm visitor instructions and accessible arrival information for your specific visit. Share only verified details, and flag outdated entries to the location owner. Image Parking & Building Access Confirm how to arrive at your location Parking, visitor entry, and badge arrangements can differ by office. Check the current guidance for your destination before you travel, especially when visiting for the first time. Arrival details to verify The examples identify what to confirm, not confirmed Northstar Services arrangements. Detail What to check Who can verify it Parking Available options, any visitor process, and the route from parking to the entrance Location coordinator Visitor arrival Correct entrance and any steps the host needs to arrange Visit host or location coordinator Badge or entry Whether a badge is needed and how a visitor should handle an unavailable badge Local access owner Accessible arrival Current step-free route and any entry details needed for the visit Common arrival questions What should I confirm before visiting a new office? Confirm the destination, current map or address, parking arrangements, correct visitor entrance, and any host or badge steps that apply to that location. What if I arrive without the expected badge? Follow verified local visitor guidance or contact the visit host or designated local access owner. Do not follow someone else through a controlled entry point. How can I check accessible arrival details? Ask the location coordinator to confirm the current route and entrance information for your specific destination. Meeting Rooms Share meeting rooms considerately Room names, booking tools, and equipment vary by office. Use the booking method shown in your local workplace guidance, and check the room listing before relying on a particular setup. Book, use, and hand back a room Choose a suitable room Match the room to the group size, meeting purpose, and any verified accessibility or equipment needs. Reserve it using the local method Check the office's published booking guidance and confirm the reservation details. Check the listed setup Review the room's current equipment information before planning around it. Update your reservation if plans change Change or release the booking using the local booking method so the room can be used by others. Leave the room ready for the next group Collect belongings, return movable items, and leave shared equipment and surfaces tidy. A considerate room handoff Small habits help the next group start on time. During the meeting Use the time you reserved and keep shared conversations at a level appropriate for the room and neighboring work areas. Start and finish within the reserved period. Keep personal belongings within the room. After a workshop For example, a group using the fictional Cedar room clears its whiteboard, returns movable chairs, and takes its notes and materials with it. Leave shared equipment in its usual place. Report an equipment issue through the local facilities route. Image Cafeteria Cedar House café: this week's menu Fictional Cedar House menu · 12–16 October 2026. Find breakfast, lunch and coffee on the main floor beside reception. Return reusable cups beside the café counter. Service times Breakfast 07:30–09:30 Lunch 11:30–14:00 Coffee 07:30–16:00 Menu · 12–16 October 2026 Example dishes for the week. Menus may change; ask the café team about the current day's options. Day Lunch Monday, 12 Oct Roast squash and lentil bowl Tuesday, 13 Oct Lemon chicken or chickpea traybake Wednesday, 14 Oct Tomato and white bean stew Thursday, 15 Oct Baked potato bar Friday, 16 Oct Vegetable flatbread Dietary information and feedback A quick guide to the example menu and how to get help. Choosing a dish The menu names describe the example recipes, not allergy safety. Recipes and ingredients can change. Before ordering, ask the café team for the current ingredient and allergen information. If you need clarification, speak with the café team at the counter before choosing a dish. Share feedback For a menu, service, or café experience comment, speak with the Café Service Lead. They are the role responsible for receiving café feedback and taking it to the café team. Include the day and dish or service you are commenting on. Describe what happened and what would have made the experience better. Mail & Shipping Prepare mail with complete information Accepted items, shipping methods, and handoff arrangements vary by location. Confirm the locally approved method before sending an item. The example below shows how complete routing details can reduce avoidable clarification. Prepare an outgoing item Confirm the destination and the method accepted at your office. Package the item so it is protected for the confirmed handoff method. Write recipient and return details legibly using verified information. Add an internal routing reference only when the recipient or local process confirms it is needed. Follow current local handoff instructions and retain any tracking details provided. Worked example: make a label actionable Fictional examples only. Use verified recipient and delivery details; do not send an item with incomplete routing. Recipient Attn: Jordan, Finance Recipient name and department, verified with the recipient Delivery address Missing Complete, verified delivery address Return details Sender name and verified return details Internal routing Not stated Confirmed routing reference, if the local process requires one Before handing an item over What should I confirm for an outgoing parcel? Confirm the accepted shipping method, required recipient and return details, and local handoff instructions before preparing the parcel. How should internal mail be routed? Use current internal routing guidance for the destination office. Confirm the recipient's department or routing reference if it is not clear. What if an item may need special handling? Check the locally approved process with the responsible workplace team before packing or handing off the item. Get Facilities Help Make a facilities request easy to act on Use the facilities request route published for your location. A useful request says where the issue is, what you observed, when you noticed it, and how it affects the work. This page offers a preparation example; it is not a request form. Gather the details Identify the office, floor, and room or area. Describe what you observed in plain, specific terms. Note when you first noticed it and whether it is still happening. Explain the practical work impact, without guessing at the cause. Include a relevant photo or detail only when appropriate and permitted. Submit the information through the verified local facilities request channel. Example: replace a vague report with a useful handoff A concise observation helps the responsible team understand where to start. Less useful “The room is broken.” No location or specific item. No description of what happened. More useful “At the fictional Riverside office, Cedar room, the presentation display is not showing a connected laptop image. Noticed Tuesday morning. The team can use the room but cannot present from that device. I checked that the cable was connected.” Names the area and item. States the observed issue and practical impact. Describes a relevant check without claiming a cause. Find the right request owner Use your office's published channel Use the facilities request channel and local owner details published for your office. Ask a location coordinator A location coordinator can help identify the correct route when the published guidance does not cover your location. Share only verified details Share only verified contact details and submission links. Emergency Procedures for Our Building Find the instructions for your work location Emergency procedures differ by building. Northstar is a fictional company. This gallery example does not describe a real building or approved emergency procedure. Before relying on any route, assembly point, shelter-in-place instruction, warden assignment, or AED location, open Safety Hub and select the guidance that applies to your work location. Do not assume that instructions for another Northstar site apply to your building. If you cannot access Safety Hub, follow the instructions posted at your location and ask your supervisor how to access the approved local guidance. In an immediate emergency, follow directions from emergency responders and the procedures approved for your building. What to check in Safety Hub Use the guidance for your specific building and work area. Evacuation routes and exits Check the approved routes and exits for your work area. Routes may differ by floor, production area, or shift. Locate the posted route that applies to your area. Use the route and exit specified by your building's guidance. Assembly points Find the designated assembly point for your building and the instructions for what to do after leaving. Confirm the assembly point for your location. Follow local guidance about remaining there and receiving updates. Shelter-in-place Check which local instructions apply when the approved guidance calls for sheltering inside the building. Use the building-specific shelter location and steps. Follow updates and directions from emergency responders. Wardens and AEDs Use Safety Hub to check how wardens are identified at your location and where AEDs are recorded. Check the current warden information for your building. Confirm the listed AED location before an emergency. When an emergency occurs This is general orientation, not a substitute for approved building procedures. Use the applicable local guidance Follow the procedure for your building and situation in Safety Hub, along with posted instructions and directions from emergency responders. Take the action the procedure specifies If the approved guidance directs evacuation, use the specified safe route. If it directs shelter-in-place, follow the building's designated instructions. Follow the local handoff Use the designated assembly point or other location stated in the procedure, and follow directions from responders and designated wardens. Use Safety Hub for the authoritative local details Check the guidance for your building before you need it. This page is an orientation aid. It does not provide live building status, assign wardens, or replace approved local procedures. Open Safety Hub and select the instructions for your work location. Check routes, assembly points, shelter guidance, warden information, and AED locations there. Common questions How do I know which instructions apply to me? In Safety Hub, choose the guidance for your work location and area. If you are unsure which location entry applies, ask your supervisor rather than relying on guidance for another building. Where can I find the assembly point, shelter location, or AED? Check the current building-specific guidance in Safety Hub. This page does not list building locations because they differ across Northstar sites. What should I do if an AED may be needed? Follow your location's approved emergency instructions and alert emergency responders. Use Safety Hub to check the AED location recorded for your building; do not delay seeking emergency help to consult this page. Where do I check who the wardens are? Check the warden information in Safety Hub for your work location. Do not assume a warden assignment from another building or shift applies to you. What if Safety Hub is unavailable or these details look wrong? Follow posted instructions and directions from emergency responders during an emergency. For a non-urgent access issue or possible content error, ask your supervisor to direct the correction to the appropriate facilities or safety content owner.