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Store & floor

Cash Float & Till Count

Log each till’s opening float, closing count, variance, shift and explanation in an append-only register, with immediate alerts when a drawer is short or over.

14 days free, $0 today — App Builder comes with every suite.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Built for: Retail stores · Grocery and convenience · Hospitality venues · Pharmacies · Multi-location service businesses

Overview

Cash Float & Till Count is a working MangoApps mini app for recording opening floats, counted cash and drawer variance at the point of a till check. Each member can add a record, making it suitable for the employee or supervisor who physically counts the drawer. Required fields include Till, Shift, Counted on, Opening float and Counted; Location, Counted by, Variance, Result and Explanation provide the operational context needed to review an exception.

The register uses an append-only posture: records are never deleted, and the Status field tracks lifecycle where configured. For this app, the Result field identifies the cash outcome as Balanced, Short or Over. That history matters when a manager needs to understand whether an issue was isolated to one shift, repeated at one location or left without an explanation. The Counted today, Didn't balance and This week saved views focus review on the records most likely to require action.

The Today screen provides a metric row and cards for current checks, while This week combines a chart and grid for pattern review. Full log provides the complete register. When a record is added, the Till didn't balance automation notifies the app owner so a Short or Over result is not left unseen. Use this template for routine manual cash counts and exception follow-up; do not treat it as a substitute for a point-of-sale integration, cash-policy approval workflow or evidence fields that your organization has not configured.

Standards & compliance context

  • The append-only history supports cash-control record-keeping by preserving the original till count and its explanation rather than relying on overwritten spreadsheet cells.
  • Use the register alongside your organization’s cash-handling, segregation-of-duties and retention policies; the template does not determine which approvals your business requires.
  • Limit access to cash-count reviews according to your internal controls, while allowing the members responsible for counting to add records as designed.

General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.

How to use this template

  1. Add the Cash Float & Till Count app to your MangoApps workspace and confirm the Till and Location naming convention before staff begin entering records.
  2. Decide which members count each till for each Shift and make the app owner responsible for reviewing notifications and unresolved exceptions.
  3. At every count, add a record with the Till, Location, Shift, Counted on date, Counted by user, Opening float and Counted amount, then record the Variance and select Balanced, Short or Over in Result.
  4. Enter a concise Explanation whenever the Result is Short or Over, including the information a manager needs to investigate the drawer without changing the original record.
  5. Review the Counted today and Didn't balance saved views, then use the Today screen for current activity and the This week screen to identify recurring variances.
  6. Follow up on the Till didn't balance notification and close the review through your agreed process while retaining the append-only record in the Full log.

Best practices

  • Count the opening float and closing cash separately and enter each required amount in the record that represents the actual check.
  • Use one record per Till, Shift and Counted on date so responsibility and variance trends are not mixed together.
  • Keep Till and Location names consistent across sites, such as using the same till number and store naming convention every time.
  • Enter the Counted by user who physically performed the count rather than the manager who later reviews it.
  • Explain every Short or Over result at the time of entry, including known cash movements, approved corrections or an unresolved question.
  • Review the Didn't balance view at the end of each operating day instead of relying only on the notification.
  • Use the Full log to compare repeated exceptions by Till, Location and Shift before changing staffing or cash-handling procedures.

What this template typically catches

Issues teams running this template most often surface in practice:

A drawer is marked balanced on paper even though the counted amount differs from the opening float.
Short or over amounts are recorded without an Explanation, leaving the manager unable to identify what happened during the shift.
The same Till is written with inconsistent names across locations, making weekly comparison unreliable.
A count is entered under the wrong Shift or Counted on date, obscuring which handover produced the variance.
The person who counted the cash is not identified in Counted by, weakening follow-up ownership.
A repeated short drawer is visible only after several spreadsheet rows accumulate because no exception alert was available.
A paper or spreadsheet row is replaced or deleted after review, removing the original cash-count history.

Common use cases

Retail store shift supervisor
A supervisor records Opening float and Counted for each Morning, Afternoon or Evening shift, selects Balanced, Short or Over, and explains any discrepancy before handing the till to the next operator. The Didn't balance view gives the manager a focused exception queue.
Multi-location convenience retailer
Each store uses Location and Till consistently while staff add records directly for their assigned shifts. The This week screen helps an area manager compare recurring cash variances without collecting separate spreadsheets from every branch.
Hospitality venue cash office
A venue can log drawer checks across service periods and use Counted by to identify the person who performed each count. The app owner receives the Till didn't balance notification when a drawer needs prompt review.
Pharmacy front-counter manager
The manager reviews Today for current drawer activity and Full log for retained history when investigating a Short or Over result. Explanations preserve the context of approved corrections or unresolved differences.

Frequently asked questions

What does the Cash Float & Till Count template record?

Each record captures the Till, Location, Shift, Counted on date, Counted by user, Opening float, Counted amount, Variance, Result and Explanation. Result is set to Balanced, Short or Over. This creates a dated record of what was issued, counted and investigated.

Who should add till count records?

Every member can add records, so the person counting the drawer can enter the result at the till. Assign clear local responsibility for each shift and require the Counted by field to identify the operator. Managers can review the Full log and follow up on exceptions.

How often should tills be counted?

Use the app at every opening and closing count required by your cash-handling procedure. The Shift field supports Morning, Afternoon, Evening and Night entries, while Counted on makes daily and weekly review straightforward. Do not combine several shifts into one record because that makes variance ownership harder to establish.

What happens when a till does not balance?

Set Result to Short or Over and enter the amount in Variance and the circumstances in Explanation. The Till didn't balance automation notifies the app owner when the record is added. The record remains in the append-only register for review rather than being deleted.

Can this replace a paper sheet or spreadsheet?

It is designed to replace a basic till-count sheet with a working app added to your MangoApps workspace. Unlike an ad-hoc sheet, it provides typed fields, the Counted today, Didn't balance and This week saved views, plus Today, This week and Full log screens. Keep your local cash policy alongside the app if it requires approvals or evidence not represented by these fields.

Can we customize the template?

Yes, the starting app can be customized in a demo to match your process. Confirm any requested changes to fields, Result options, views or notifications before rollout so the variance history remains consistent. The supplied template already covers shift, location, responsible counter, cash amounts and explanation.

Does it integrate with a point-of-sale system or cash drawer?

The supplied template records counts entered by members and does not claim a point-of-sale, cash drawer, barcode or payment-system integration. Users enter Opening float and Counted manually, and the app calculates or stores Variance according to the configured setup. Discuss any required integration during a demo rather than assuming it is included.

How should we roll it out across multiple locations?

Start by agreeing how Till and Location will be named, who counts each Shift, and what qualifies as Balanced, Short or Over. Add the app to the MangoApps workspace, pilot it with one location, review the This week screen, then extend the same naming and review rules to other stores. Make the app owner responsible for responding to notifications.

Ready to use this template?

Cash Float & Till Count runs on a platform app included with every MangoApps plan — pick a suite and it comes along.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.