Swap Squad

It tracks completed shift swaps using the verified action shift.swap_completed. The template scores departments by event count and normalizes results per person, so larger teams do not automatically win. It is designed to celebrate real coverage behavior, not self-reported effort.

It is a timed contest, not an always-on leaderboard. The default duration is 14 days, which fits a short operational push where teams can coordinate coverage and see a clear finish line. If you want an ongoing ranking, this template is not the right fit.

A department manager, scheduler, or operations lead usually runs it. The organizer should confirm that shift swaps are being recorded consistently in the system so the standings reflect verified events. If multiple departments participate, one owner should publish the rules and close the contest at the same time for everyone.

Per-capita scoring makes the contest fair across departments of different sizes. Without it, larger teams would have an automatic advantage simply because they have more people available to swap. This template is meant to reward flexibility and mutual coverage, not headcount.

This template is built for team-based competition at the department level. Individual contests can work for other behaviors, but shift swaps are usually a shared operational outcome, so team scoring is the better fit. If you need a personal version, choose a template that is explicitly structured for individual entrants.

A common mistake is rewarding raw swap totals without per-capita adjustment, which can skew results toward larger departments. Another is counting informal promises instead of verified swap completions. It also helps to define whether partial swaps, same-day swaps, or manager-approved swaps count before the contest starts.

You can adjust the contest name, prize, department scope, and any eligibility rules around which swaps count. Many teams also add guardrails such as requiring both shifts to be covered and approved before the event counts. Keep the scoring tied to the verified shift.swap_completed action so the contest stays easy to audit.

Yes, as long as your scheduling workflow records completed shift swaps as a tracked event. The template is built around a metric action key, so it works best when the platform can detect the swap completion directly. If your system cannot track that event, you would need a different contest mode or a manual workaround.

A thank-you post recognizes good behavior after the fact, but this template creates a clear, time-bound contest with standings and a finish line. That structure gives teams a shared goal and makes the behavior visible across departments. It is better when you want repeatable participation rather than one-off recognition.