Private messaging, like email. Announced where people already look.
Asynchronous, email-like private messaging, distinct from real-time Chat. Admins govern who can start a thread, whether messaging is allowed, and how long it lives.
Asynchronous, email-like private messaging, distinct from real-time Chat. Admins govern who can start a thread, whether messaging is allowed, and how long it lives.
Trusted by frontline employers everywhere
Private threads, one to one or a small group
Start a private thread with any teammate, manager or report, or a small group for a task or huddle.
-
One thread per pair
Messaging someone you already message reopens the existing thread instead of fragmenting the history.
-
Groups of up to 10
A private group thread for a specific task or huddle, with searchable history.
-
Files and voice notes
Drive-backed attachments, and voice notes transcribed while your organization has AI credits.
Waits like email, announced where people look
Each new message is announced in Notifications next to every other notice, and read in Messages.
-
Search every conversation
Across people, subjects and message text.
-
Your own read state
Each person's unread count follows what they have opened; there are no read receipts.
-
Live delivery and @mentions
A thread updates the moment a reply lands, and a mentioned participant is notified.
Governed on its own track, separate from Chat
An admin can switch Messages off org-wide while Chat keeps working, or limit who starts a conversation.
-
A master gate
Turn Messages on or off org-wide without affecting Chat.
-
Who can start a message
Everyone, managers and above, app admins only, or named groups.
-
Group and attachment toggles
Turn small-group threads or file uploads on or off per business.
History kept the way your policy says
A message-only retention window, governed separately from Chat, and kept forever by default.
-
Archive without losing it
Archive a conversation to drop it out of your active list.
-
Restore from Trash
An author can delete their own message; it can be restored from Trash for up to 30 days.
-
Legal hold
A legal hold keeps the messages it covers until it is lifted, never destroyed while it lasts.
Architecture, Engineering
“Before MangoApps, we didn’t really have a learning management system. We just had hard copy recordings of internal training that we provided. Getting a new LMS module has been a very big step for the company to embrace the ‘learn’ side of things.”
Retail
“At our head office within HR, marketing, and finance, we use ChatGPT quite a bit, and MangoApps AI Helper is a useful tool for us. As I go around to the stores, I’ve been showing them how the AI Intranet Helper can find things and answer plain language questions about our resources, and they’re quite excited about that.”
Healthcare
“We wanted to drive people into MangoApps, and we wanted to make our Assistants useful immediately. Petauri Ask was trained on resource guides we’d already uploaded, so employees could ask things like ‘How do I submit an expense report?’ or ‘Where do I find the holiday calendar?’”
Results from teams like yours
Part of one app your people already use
Private messages live where employees already work, not in a separate chat client.
Questions IT and comms teams ask
Messages owns the asynchronous, email-like private 1:1 and small-group messaging — conversations announced in Notifications that wait in Messages like email. Chat owns synchronous, real-time one-to-one chats, rooms and channels. They are different modalities on different, independently-governed tracks, so an admin can disable private messaging while keeping channels (or the reverse) without affecting the other. Information barriers, set by a company admin in Admin › Compliance, apply to both.
In Messages, opened from the profile menu (on a phone, the Messages row at the top of Notifications), which lists every conversation with search across people, subjects and message text. Each new message is also announced in Notifications. You can start a message from the user directory, the org chart, a profile, or an employee's self-assessment.
Yes. The app's master gate is the org-wide switch — disable Messages for a tenant and it turns off for everyone, while Chat and announcements keep working. Chat's own one-to-one chats have a separate switch (One-to-one messages in Chat's settings), so a no-private-chats policy turns both off. Admins can also restrict who can start a conversation to managers and above, app admins, or named groups.
Each person's read state is tracked separately — opening a conversation marks it read for you, and you can mark it unread again from any message. There are no read receipts — senders are not shown whether a message has been read.
Yes. Messages support Drive-backed file attachments and voice notes recorded on a computer, transcribed automatically while your organization has AI credits. Both attachments and group messaging are admin-toggleable per business, so a tenant can allow or block them.
Messages are stored under the same tenant isolation as the rest of the platform. By default history is kept forever; a per-tenant retention window (in days) removes older messages nightly and destroys them permanently 30 days later, governed separately from Chat. An author can delete their own message; it can be restored from Trash for up to 30 days, then it is destroyed. A legal hold keeps the messages it covers for your records (people no longer see them) until it is lifted; they are never destroyed while it lasts. A hold on a person covers every conversation they are in.
No. Messages is a platform-included capability, not sold as a standalone line, and sending mail is not metered (transcribing a voice note or asking Ask AI about your mail draws AI credits, like every AI feature). Private 1:1 and small-group messaging comes with the platform.
See what MangoApps can do for your frontline
Every team. Every employee. Every workflow. One AI platform — built for the frontline. Since 2008, trusted by 2 million+ users with an NPS of 78.
Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.
Messages comes with every suite · 14 days free, $0 today. Or book a walkthrough first:
Prefer to explore first? Ask AI about Messages →
- Within one business day: a solutions consultant asks about your workforce and what you run today.
- The demo shows your use case: your sites, your frontline roles, your systems.
- It ends with your price: the package and the price for your employee count, not a generic quote.
