External collaboration with partners and vendors
Team communication with external partners, vendors and suppliers can resolve roadblocks faster and help build a more engaging business relationship
Guest user profile, email notifications and more
Customers, partners, vendors & suppliers invited to the network get to control their own settings.
Real time messaging enabled for guest users
Customers, partners, vendors & suppliers invited to the network have direct and real time access to company experts, marketing and support team members from within the company who are made part of the projects.
Replace email for external collaboration
Do focussed 1-to-1 and 1-to-few people conversations like email now directly with your customers, partners, vendors and suppliers. No need to remember their email addresses. Securely share pricing & confidential information with your prospect customers and speed up buying decisions.
Provide stellar service to guest users
Build deeper customer relationships with direct customer interaction. Enable your service agents & domain experts to handle most complex and impactful issues while building brand affinity and driving repeat business
Keep all information & content shared with a customer at one place
Use network only feeds while internally discussing an issue in the customer project, share files and final resolution with the customer once ready. Keeping full history of external, internal conversations, contracts shared all at one place - fully searchable from any device.
