Safety Hub

Yes. Permits to work cover hot work, confined space, working at height, electrical isolation, excavation, lifting, and general high-risk work, each with a hazard list and a precaution checklist the authoriser must confirm in full before the permit issues. Contractors are scored on a weighted 15-question questionnaire with EMR, TRIR, insurance, and documents on file, and a tenant setting refuses a contractor permit unless that contractor holds a current approval.

Eight types: injury, near miss, property damage, environmental, security, vehicle accident, equipment failure, and other. Each carries a severity of low, medium, high, or critical, and high/critical or injury incidents route into an investigation workflow with a deadline.

Yes. Incidents and observations both have an anonymous flag, and there is a branded public safety portal at /safety where anyone can report a hazard, near miss, injury, property damage, or suggestion without logging in. Anonymous submissions still capture type, description, and location.

Safety Hub determines recordability automatically as injury details are entered, maintains the OSHA 300 log and 301 individual injury reports, and generates the 300A annual summary as a PDF — on the built-in layout or on your own uploaded official form. Canadian tenants get WCB reportability rules and deadlines for Ontario, BC, Alberta, Manitoba, and Saskatchewan. Electronic submission to OSHA's ITA is not yet built — you generate and file the forms yourself.

Corrective actions attach to an incident with one of eight types (immediate, short-term, long-term, preventive, training, policy change, equipment, environmental), a due date, and an assignee, in a register shared with Inspections. The assignee completes the action and a manager who is not the assignee verifies it; with the ISO 45001 policy on, an incident cannot close until its actions are verified.

Define certification requirements by role, location, department, or job title. Safety Hub aggregates held certifications from Skills, the Training app, and an external LMS (via Training Connect), flags expiring-soon and expired credentials, and shows gaps by employee or requirement. It surfaces the gaps but does not create training enrollments — re-enrollment happens in the Training app.

The Ask AI agent has 30 tools. It answers questions about incidents, observations, toolbox talks, certifications, permits, contractor clearances, and alert delivery, and — after a confirmation step — files an incident or observation, drafts an alert, or sends one. Separately, autonomous monitoring (off by default) detects stalled investigations and unassigned high-severity incidents and nudges the right managers, governed by a trust level, daily action limits, and automatic pause if error rates climb.

Safety Hub is the EHS system of record for incidents, investigations, permits, contractor clearances, observations, toolbox talks, certifications, and OSHA/WCB recordkeeping. Lone Worker handles real-time check-ins and SOS escalation for solo workers and hands an incident to Safety Hub when an alert resolves as one. Inspections runs audits and checklists and shares the corrective-action register. Compliance Hub is the audit file: Safety Hub's incidents, actions, talks, and observations attach there as ISO 45001 evidence, and its risk register suggests entries from Safety Hub's serious incidents and near misses.

Safety Hub requires a license and is opt-in per tenant — an administrator enables it for your business from the Apps Marketplace. It is disabled by default until then. Contact your MangoApps administrator about turning it on.