Product Update - October 20, 2026

Custom Asset Fields and Form Settings — custom fields for IT asset management and hardware tracking

Administrators can now add their own fields to the asset form: text, long text, number, date, dropdown or yes/no, with help text. Each field can apply to hardware, software or both, and can be limited to chosen categories, so a field such as IMEI shows only for phones. The built-in fields (manufacturer, serial number, vendor, location and others) can each be hidden or made required. A required field is checked when someone saves the form, but assets created by imports, device sync or purchase orders are never blocked. Those assets are flagged as Missing info instead, with a filter and a count, so the gaps can be filled later. Import templates now follow the asset form, with one file for hardware and one for software, and the extra fields appear in exports, the API, the phone and Ask AI.

Use case: An IT manager adds a required IMEI field for the Phones category and a dropdown for carrier, then downloads the hardware import template, which already has both columns, to load the company's mobile devices.

Available in: Asset Pro → Settings → Asset Form

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Daily Celebrations Post — employee work anniversaries and milestones in the company news feed

Until now, the awards Recognitions gives automatically were seen only inside the Recognitions app. These include work and role anniversaries, new-hire welcomes, promotions and certifications. They now appear in the News Feed as one "Celebrating today" post a day, listing each person and their award, so colleagues can react and comment. The post updates through the day as awards are added or revoked, and birthdays stay out. Administrators can turn the post off in the Communications settings.

Use case: A plant with 400 employees sees one morning post naming the three people celebrating work anniversaries and the two new hires who started that day, and their colleagues congratulate them in the comments.

Available in: Recognitions → News Feed, and Communications → Settings → Recognitions — daily celebrations post

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Decline a Task — hand back a task assigned to the wrong person

People who are given a task that is not theirs can now decline it instead of completing it or leaving it open. They give a short reason, the task goes back to the person who assigned it with a notification, and it leaves the decliner's list. If that person has left the company, the task is cancelled instead, and a Tasks manager can still reopen it. Declining works on the task page, on the phone and through Ask AI.

Use case: A store associate is assigned a regional reporting task by mistake, declines it with "This belongs to the district office," and the manager who assigned it is notified and reassigns it.

Available in: Tasks → Task page → Decline Task

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