Comms Hub

Internal Communications hub — Calendar, Compose, Newsletters, Campaigns, Triggers, and shared Audiences across Broadcast, News Feed, Surveys, and Recognitions.

MangoApps

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AI AGENT INCLUDED

Meet the agent

This app ships with a production AI agent — permission-aware, tenant-scoped, audit-logged, and governed by the Agent Development Lifecycle.

Best Fit

Comms Hub AI

One calendar across every channel · semantic search · gated scheduling.

Unified Comms Calendar, Cross-Channel Semantic Search, and Idea Backlog Discovery

Composes With

News Feed AI, Broadcasts & Alerts AI (Admin), Surveys AI, and Recognition AI

See full agent landing →

Overview

Comms Hub is the internal-communications operating layer for MangoApps. One calendar replaces the patchwork of newsletter tools, broadcast surfaces, trigger plumbing, and idea spreadsheets that comms teams stitch together today. Authors plan the year in the Annual Plan, capture day-to-day ideas in the Idea Bank, and draft Issues in a block-based composer that supports static text, dynamic data (open shifts, new hires, recognitions, course completions), buttons, callouts, dividers, and AI-generated hero images. The AI Writer drafts from a one-line goal and applies tenant-scoped Brand Voices trained on copy you already publish — so output sounds like your company, not like a generic model. Audiences are a shared primitive composed over existing notification recipient groups with AND / OR / wrap operations and optional role refinement, so the same target definition works for a newsletter, a campaign touch, and a triggered email. Approval Workflows route drafts through reviewer steps without leaving the app. Triggers fire event-driven comms with per-recipient throttle, quiet hours, and platform blackout respect built in. Newsletters can opt into a permanent public archive at /pub/; analytics roll up open + click activity (including anonymous archive views) to a per-issue dashboard with CSV export. Comms Hub is platform-tier and license-required — disabled by default, opt-in per tenant.

Platform

Highlights

Plan a 12-month editorial calendar from preset bundles, then promote slots into drafts.

Draft a whole newsletter issue from a one-line goal with the built-in AI Writer.

Compose issues from static + dynamic blocks — open shifts, new hires, recognitions, courses.

Train tenant-scoped Brand Voices so AI drafts sound like your company, not a generic model.

Generate a spoken audio edition of every sent issue with the AI podcast pipeline.

Compose Audiences over existing recipient groups with AND / OR / wrap set operations.

Capabilities

AI Authoring & Voice

AI Writer — generate, rewrite, and transform copy
Whole-issue AI draft from a one-line goal
Tenant-scoped Brand Voices trained on your own copy
AI hero-image generation for blocks
AI Audience Builder — natural language to a composition
Ask-AI Comms assistant — query upcoming sends, search content, schedule items
AI audio edition (podcast) generated per sent issue
Comms Grader — readability, bias, PII, inclusivity scoring

Newsletters (Publications & Issues)

Publications with nested, dated Issues
Block composer — text, image, hero, callout, button, divider
Dynamic blocks (open shifts, new hires, recognitions, courses, news, pulse, sites, events)
Blocks freeze at send time — content immutable after delivery
Email + in-app delivery channels
Public per-publication archive at /pub/<slug>
LinkedIn cross-post per issue
Reusable default block template cloned into every new issue
Schedule an issue to send at a future date and time
Send yourself a test issue before delivery

Calendar & Planning

Unified Comms Calendar across Broadcast, News Feed, Surveys, Recognitions, Newsletters
Annual Plan — 12-month editorial calendar from preset bundles
Idea Bank for day-to-day comms ideas
AI Planning Assistant suggests ideas
Promote an idea into a Campaign or a draft

Audiences

Composition over NotificationRecipientGroups (wrap / and / or)
Role refinement applied after composition
Rule-based membership (departments, locations, roles, users)
On-shift-at-location & within-radius audience types

Campaigns & Approvals

Multi-touch Campaigns wrapping comms items
Campaign KPI targets with a kickoff / end window
Ordered approval workflows with a reviewer role per step
Reviewer approve / reject queue

Triggers & Analytics

Event-driven trigger registry (onboarding, recognitions, policy, etc.)
Per-trigger throttle, quiet hours, and blackout respect
Per-recipient firing history with suppression reason
Issue open + click tracking (signed pixel + redirect)
Per-issue analytics dashboard with CSV export

Limits & Specs

Block types: 6 static + 8 dynamic
Brand Voice training: 3–10 samples, 50–5,000 words each
Public archive URL: /pub/<publication-slug>
Tier & License: Platform tier, license required (opt-in per business)

Use cases

Editorial workflow for a small internal comms team

Plan the year in the Annual Plan, evolve slots into Ideas, draft Issues with the AI Writer trained on your Brand Voice, route through an approval workflow, send, and read open + click analytics — all inside Comms Hub.

Frontline manager weekly digest

Create a Publication, define an Audience composed of all managers and above, drop in dynamic blocks (open shifts, new hires, recognitions), schedule a cadence, and let the delivery job fan out email + in-app at the scheduled time.

Onboarding nurture sequence

Wire onboarding-milestone Triggers (day 1, day 7, day 30) to email + in-app templates with per-recipient throttle and quiet hours. Read per-recipient firing history — including suppressed firings and their reason — to confirm every new hire got each touch.

Policy update with mandatory review

Compose an Issue, target a role-refined Audience (e.g. "all employees in California, refined to hourly"), route it through an ordered approval workflow, send, and pull open + click rates from the per-issue analytics dashboard.

Public newsletter with a permanent archive

Flip public-archive on a Publication and every sent Issue gets a stable URL at /pub/<publication-slug>/<issue-slug>. Anonymous archive opens feed the same analytics rollups as delivered email.

Audio edition for deskless employees

Turn on the publication's podcast channel and every sent Issue auto-generates a spoken audio edition from its frozen blocks, saved to the media library — a listenable version for workers who never open email.

Resources

Comms Hub Datasheet (PDF)

Datasheet

Features, capabilities, pricing model, and FAQ on one downloadable sheet — share it with your team.

Comms Hub Overview

help-center

What Comms Hub is, who it is for, the key surfaces, and how to get started in your first hour.

Building your first Audience

help-center

Walkthrough of composition (AND / OR / wrap) and refinement, with examples for common targeting needs.

Brand Voices: training the AI Writer on your style

help-center

How to gather sample copy, run analysis, and apply a Brand Voice in the Writer.

Setting up a weekly newsletter

help-center

Create a Publication, pick a default block template, configure cadence, and schedule your first Issue.

Trigger reference

help-center

Every event the trigger registry supports, with example payloads, throttle defaults, and channel options.

FAQ

Comms Hub is internal — it knows your employees, departments, locations, roles, and shifts. Audiences are composed of real users and groups already in MangoApps, so you never sync a contact list. Triggers fire on platform events (onboarding milestones, recognitions, policy changes) without any webhook plumbing, and Brand Voices train on copy from your previous internal comms rather than generic web text.

Comms Hub doesn't replace Broadcast or News Feed — it plans and coordinates them. Those are single-message delivery channels; Comms Hub adds the newsletter primitive neither has (Publications and dated Issues composed from static + dynamic blocks) and overlays one editorial calendar that shows Broadcasts, Emergency Alerts, News Feed posts, Surveys, triggered comms, and newsletter Issues side by side (a single Comms Calendar pulls all of those source types together). Reach for Broadcast or News Feed to push one message; reach for Comms Hub to run a curated newsletter program and see your whole comms plan in one place.

Yes. From the pre-send panel you can send a test copy to yourself, choose the audience and any LinkedIn cross-post, then either send now or schedule delivery for a future date and time. If the publication uses an approval workflow, an issue can't be sent or scheduled until its latest draft is approved, and a contentless issue is blocked from test-send, review, and delivery entirely.

Every delivered email carries a signed open pixel and rewritten click-tracking links, recorded as per-recipient open and click rows. The per-issue analytics dashboard rolls up opens, clicks, and rates — including anonymous opens from the public archive — and exports the numbers to CSV. Analytics is an admin-only surface and is gated by the Analytics module toggle in Comms Hub settings.

Nothing — blocks freeze at send time. Delivery renders from each block's frozen payload, so a "this week's recognitions" block in a newsletter that already shipped keeps showing the recognitions that were live the moment you hit Send. Live data updates only affect drafts and not-yet-sent scheduled issues.

An admin creates a Brand Voice (a tenant-scoped Writing Profile), adds 3 to 10 samples of writing that sound like your company (50 to 5,000 words each), and analyzes it. The Writer can then apply that voice while generating or rewriting copy. Voices are tenant-scoped and never shared across customers.

Only when a Publication has its public archive enabled AND the Issue has been sent. URLs live at /pub/ (index) and /pub// (individual issue), with no authentication required. It is off by default.

Yes. Comms Hub is a platform-tier marketplace app that requires a license. It is disabled by default for every business; an admin opts in from the Apps Marketplace, and individual modules (Publications, Campaigns, Triggers, Analytics, and more) are toggled on per tenant in settings.