Performance Management
Annual reviews, 360 feedback, and performance ratings.
MangoApps
Overview
Transform performance management with evidence-based reviews, SMART goals tracking, skills development, and direct connections to recognition and training systems. Features configurable modules that can be enabled progressively as your organization matures.
See how goals, reviews, 360° feedback, and merit planning come together in a single, connected performance cycle.
Highlights
Capabilities
Performance Reviews & Calibration
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Annual, bi-annual, quarterly, probationary, and ad-hoc review types
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Configurable review templates with weighted sections and job duties
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Self-assessment plus manager review in one cycle, with employee acknowledgment
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Team calibration view — compare draft ratings and score distribution before finalizing
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Bulk review creation wizard (filter by department, location, role)
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CSV export of review data
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Mobile self-assessment and manager review submission
Goals & OKR Alignment
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SMART goal creation with AI scoring on each criterion
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Goal types: performance, development, behavior, project, skill, stretch, team
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None, two-tier, or three-tier goal approval workflows
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Milestone tracking, progress updates, and goal carryover/rollover
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Goal templates and weighted goal contribution to review scores
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OKR Hub alignment — link goals to objectives and key results; link Tasks to goals
360° & Continuous Feedback
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Nomination-based 360 cycles (peers, direct reports, cross-functional)
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Multi-phase 360: nomination → feedback → report generation
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Anonymous 360 responses by default with admin visibility control
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Bulk 360 report generation, sharing, and reminders
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Request or give feedback any time between cycles, optionally anonymous
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Feedback acknowledgment with 30-day trend and frequency analytics
1:1 Meetings & Development
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Scheduled 1:1s tied to reviews, goals, or standalone
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Recurring meeting series with pause, resume, and end controls
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Goal- and KPI-discussion agenda items with saved notes
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Individual development plans with structured goals and milestones
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PIP check-ins with action items; disciplinary records with escalation to PIP
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Training, Succession Hub, and SkillSwap integration hooks
Competency Assessment
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Competency frameworks with categories and weighted ratings
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Self-assessment and manager validation in assessment cycles
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Job-title-to-competency mapping for targeted assessments
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Competency gap analysis feeding development plans
Compensation & Merit
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Merit matrix mapping performance rating to compa-ratio bands
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Automated per-employee merit percentage calculations
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Multi-level compensation approval (manager → director → CEO)
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Reward letters: merit increase, bonus, promotion, no-increase, total rewards
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E-signature and PDF download on reward letters
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ADP salary import (CSV) and payroll compensation context in reviews
AI & Autonomous
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AI SMART scoring grades each criterion with suggestions
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AI-written reward-letter explanations per letter type
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AI assistant — natural-language queries about reviews and goals
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Autonomous cycle launch and reviewer reassignment (admin-approved, trust-gated)
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Automation analytics with full autonomous-action audit trail
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Per-business admin toggle to disable AI features
Limits & Specs
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Rating scale options: 3-, 4-, 5-, or 10-point (admin-configurable, with color themes)
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Goal approval workflows: None, Two-tier, or Three-tier
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Review types supported: Annual, bi-annual, quarterly, probationary, ad hoc
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Modules (independently toggled): 13 (1 core + 10 enhanced + 2 advanced)
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Reward letter types: 5 (merit increase, bonus, promotion, no increase, total rewards)
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Integrations: OKR Hub, SkillSwap, Succession Hub, Training, Recognition, Payroll, ADP
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Predictive analytics: Development environment only (production: coming soon)
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Pricing: License required (per-tenant opt-in)
Use cases
See it in action
Below is a real 360 Multi-Rater Review template, rendered live from the same schema your business runs on — not a screenshot. Every primitive shown here (checkboxes, ratings, photo capture, location pins, yes/no, signature) renders identically inside the app on your team's phones.
FAQ
Yes. Performance Reviews is the core module and is always on; everything else is independently toggled, so you can start narrow and expand as your program matures. Goals, 360 feedback, continuous feedback, competency assessment, merit matrix, development plans, 1:1 meetings, and progress tracking each enable on their own — 13 modules in total (1 core, 10 enhanced, 2 advanced).
It requires a license and is opt-in per tenant — an administrator enables it for your business from the Apps Marketplace. It is disabled by default until then.
Annual, bi-annual, quarterly, probationary, and ad-hoc reviews. Reviews use configurable weighted templates and a rating scale you choose (3-, 4-, 5-, or 10-point with color themes). A bulk creation wizard can generate reviews for a whole department, location, or role at once, and employees can complete self-assessments and manager reviews on mobile.
Yes. 360-degree feedback responses are anonymous by default, with an admin control over whether reviewer identities are visible in reports. Continuous feedback between review cycles can also be given anonymously or attributed.
The team calibration view lets managers compare draft and in-progress review ratings side by side across their team, see the score distribution, and adjust for consistency before reviews are finalized. Calibration data can also be exported to PDF.
The merit matrix maps performance rating against compa-ratio to recommend raise percentages automatically. Recommendations route through a multi-level approval chain (manager → director → CEO), and approved outcomes generate reward letters — merit increase, bonus, promotion, no-increase, or total rewards — with AI-written explanations, e-signature, and PDF download. Salary data can be imported from ADP via CSV.
AI-powered predictive analytics — including turnover risk and performance forecasting — are currently available in the development environment only. Production rollout is in progress.
Performance Management runs the appraisal process — review cycles, ratings, competencies, calibration, merit, and development plans for individual employees. OKR Hub is the company-wide objectives-and-key-results methodology for cascading and tracking strategic goals. They connect through goal alignment: a Performance Management goal can be linked to an OKR Hub objective or key result, and OKR progress can inform performance goals.