Product Update - October 02, 2026

Central Contract Review and Signing — Contract approval workflow before e-signature

Organizations can now send every agreement through one designated reviewer, with up to five backups who take over in order when the primary approver is out of office or a deadline is close. Each request arrives with an approval brief — the needed-by date, an AI risk score, and every change the other party asked for along with the rep's decision — on email, the one-click approval page, the contract page, and mobile. Approvers can reject with comments and attach a redlined Word file that becomes the next version, and e-signature only opens once the contract is approved.

Use case: A legal lead reviews every customer agreement before signature; when they are on leave, the first available backup receives the request automatically, so a sales deal due Friday is never stuck waiting in one inbox.

Available in: Contracts → Settings → Approvals → Central Review

---

Smarter Performance Review Cycles — Organize performance reviews by cycle automatically

Performance cycles can now name the review types they collect, and every matching review files itself into the right cycle and quarter or half-year element as it is created. Admins can add existing reviews by describing them in plain words, such as "all annual reviews in 2026 for Seattle", preview where each one will land, and add them in one step. A new Analytics tab shows the cycle's average rating, rating distribution, and averages by element and department.

Use case: An HR administrator sets up "Quarterly Reviews 2026" once, and every quarterly review created by managers or automations lands in the correct quarter, ready for calibration and reporting.

Available in: Employee Performance Management → Performance Cycles → Add Reviews and Analytics

---

Say Thanks and Team Recognition Alerts — Employee recognition notifications for managers and givers

Employees who receive recognition can now reply with a one-tap "Say thanks" that reaches the person who recognized them, on desktop and mobile. Givers also get a daily summary of how many colleagues celebrated their recognition, and managers are notified when their direct reports are recognized by peers. New notification categories let each person choose how they hear about recognition for them, for their team, and points that are about to expire.

Use case: A store manager learns the same day that a peer recognized one of their associates, and the associate thanks their colleague with a single tap from their phone.

Available in: Recognition → Recognition Feed → Say Thanks