Leadership Development Program

Home Build leadership skills through real work For aspiring and new leaders across Northstar’s office and frontline locations. This fictional Northstar example shows how employees can explore a leadership program, understand sample cohort formats, and find a next step. Go to what you need Explore the program, illustrative cohort formats, application guidance, or alumni stories. The Program See example learning themes and a participant journey. Cohorts & Schedule Compare fictional formats and learn where confirmed dates will appear. How to Apply Review preparation steps and what Northstar must confirm. Alumni Stories See how approved participant experiences can be shared. What participants practice Illustrative learning themes for this fictional example; confirm Northstar’s actual curriculum before publishing. Lead day-to-day work Practice setting clear expectations, checking understanding, and following up on agreed actions. Turn a team priority into a clear shift or weekly plan. Use a check-in to surface a blocker and agree who will act next. Example theme Communicate with purpose Adapt messages for a team huddle, a one-to-one conversation, or a cross-location handoff. State the decision or action needed at the start. Confirm the next owner and timing before closing the conversation. Make practical decisions Work through a day-to-day decision by identifying the facts, people affected, and appropriate escalation route. Separate what is known from what needs checking. Use Northstar’s confirmed channels for safety, conduct, or policy concerns. Use Training for program learning Training is the MangoApps app Northstar uses for learning. Northstar must confirm Training availability and where specific program materials will appear. Check Training for assigned learning and program materials once Northstar has connected and published them. Ask the confirmed program owner if an expected cohort assignment or material is missing. The Program A practical introduction to leading people Fictional Northstar program overview This example program is for employees preparing for a first leadership role or building confidence in a new one. It focuses on everyday work: setting expectations, communicating clearly, supporting team problem-solving, and knowing when to ask for help. This example does not set Northstar eligibility, selection rules, or a promotion pathway. Confirm those details with the program owner before publishing. Participants should continue to use Northstar’s existing safety, people, and operational procedures; this learning example does not replace them. Northstar’s Training app is the intended place for assigned learning and program materials once the relevant content has been connected and published. Example learning themes These topics are illustrative, not a confirmed curriculum. Set direction and follow through Turn a priority into clear actions, owners, and check-in points that make sense for the team’s work. State what needs to be done and why. Agree who owns each action and when to check progress. Practice Support useful conversations Prepare for one-to-one and team conversations that make room for questions and specific next steps. Ask a focused question and listen without interrupting. Summarize the agreed action and follow-up time. Handle decisions and handoffs Recognize what can be decided within the role and what needs a policy, subject-matter, or manager check. Check the relevant procedure before giving an answer. Pass unresolved issues to the confirmed owner with the facts already gathered. A sample participant journey Illustrative sequence only; Northstar should confirm actual program stages and timing. Review the program information Read the confirmed audience, eligibility, time commitment, and application details before deciding whether to apply. Join a cohort If selected through Northstar’s confirmed process, check cohort dates and participation expectations with the program owner. Complete learning and practice Use Training for assigned materials when available, then try agreed practices in appropriate day-to-day work. Review progress and next steps Discuss learning, outstanding questions, and follow-up with the confirmed program contact. Participation does not guarantee a role change. Where learning lives Northstar uses Training for learning content. The program owner should confirm which courses, materials, and assignments are available in Training. Open Training to find assigned program learning after Northstar connects and publishes the content. If an expected item is missing, contact the program owner through Northstar’s confirmed help route. Cohorts & Schedule Compare the example cohort formats Illustrative planning details—not confirmed Northstar offerings The formats and time commitments below are realistic fictional examples to show what a cohort description can include. They are not current Northstar dates, capacity, or enrollment options. Confirm the cohort owner, locations, accessibility arrangements, time commitment, and schedule before publishing. Office and frontline employees may have different shift, coverage, or access needs. Do not assume a schedule works for every location; check confirmed cohort information with the program owner. Fictional cohort format examples Example durations and meeting patterns only. No current enrollment is implied. Core cohort 10 weeks One 60-minute session every other week, with short practice activities between sessions Frontline-friendly cohort 12 weeks Six 45-minute sessions scheduled around confirmed shift coverage Intended participants Aspiring leaders Employees preparing for a first leadership role or building skills in a new role Delivery Example only A mix of facilitated sessions and learning materials in Training, if confirmed by Northstar Upcoming program sessions Check the confirmed schedule before making plans Calendar can show current sessions after Northstar completes setup. The examples on this page are not a substitute for a confirmed cohort invitation or schedule. Use the Calendar section above for published program sessions once the authoritative event source is connected. Ask the confirmed program owner to verify cohort availability, location, and any shift-coverage arrangements. Use Training for assigned learning materials when Northstar has made them available. How to Apply Prepare before you apply A sample sequence while Northstar confirms the application method This page explains a possible preparation sequence; it does not confirm that applications are open or identify an active application form. Before inviting applications, Northstar must publish the application owner, submission method, eligibility rules, deadline, and selection criteria. Consider one leadership skill you want to build and a work example that explains why it matters. Do not include confidential employee, customer, or business information unless the confirmed process specifically requires it and provides an appropriate way to share it. Sample application steps Illustrative steps; follow Northstar’s confirmed instructions when published. Check confirmed program details Review the published eligibility, time commitment, location or delivery details, and application deadline before starting. Choose a development focus Write down one skill you want to practice and one specific work situation that explains why it would help. Submit through the confirmed method Use the application route Northstar names for the active cohort. This example does not provide or imply a live form. Watch for a response Follow the response timing and next steps in the confirmed instructions; ask the named owner if that timing passes without an update. Application status must be confirmed This template does not indicate whether applications are open. Northstar should publish the confirmed cohort status and instructions before inviting applications. Use the application route Northstar confirms The application method is a setup decision, not a link in this example. Before launch, confirm the application owner, help route, eligibility, selection criteria, and response timing. If Northstar selects Forms, connect the approved application form through the supported Forms setup before asking employees to submit. If another method is approved, name that method and its owner in the published instructions. Use Training for learning materials only; it is not identified here as the application channel. Alumni Stories What participants learn from the work A place for approved Northstar alumni accounts Alumni stories can help employees see how leadership learning connects to everyday work. Publish a story only after the alum has supplied and approved the account, attribution, role description, and any included work details. This example does not invent employee names, quotations, or career outcomes. Add approved accounts with context about when and how the described program experience took place. Prompts for approved stories These prompts help gather practical accounts; they are not claims about Northstar alumni. A situation you faced Describe a specific leadership situation without including confidential details. What needed attention? Who needed a clearer next step? A practice you tried Explain one concrete approach you used and what you observed. What did you do differently? What changed, if anything? A lesson you would pass on Share a practical takeaway another aspiring or new leader can try. What would you repeat? What would you check or adjust next time? Continue exploring Use the program and application pages for the next steps. The Program Review the overview and illustrative participant journey. How to Apply Review the sample preparation steps and setup notes. Publish stories with approval Add alumni accounts only after confirming participation and attribution. Northstar should confirm the story owner and correction route before publishing this page as a story collection. Ask each alum to review and approve their story, role description, and any work details before publication. Include a practical takeaway and enough context for readers to understand the situation described.