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Country Hub

A five-page country hub brings local news, current policy sources, holiday information, and support contacts together for office and frontline employees. Connect the live content sources and confirm local scope before publishing.

Every employee gets a seat — priced per employee in Communications & Intranet, quoted with this template ready.

Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.

Built for: Retail and frontline operations · Manufacturing · Healthcare · Professional services

Overview

Country Hub is a five-page intranet site example for employees who need local information without hunting across general company pages. Country Home introduces the hub and links to Local News, Local Policies, Holidays, and Contacts. The example uses the fictional Northstar company and explicitly marks its sample announcement and news stories as fictional, so they should be replaced with approved local content before launch.

The pages separate information by reader task. Local News explains that updates are published through the Communications app and includes a connected news feed plus sample story ideas. Local Policies points to Policy Hub as the authoritative source rather than reproducing policy text. Holidays is designed to show events from a connected Calendar source, while clarifying that holiday dates do not establish time-off eligibility. Contacts combines verified country support routes with employee directory search. The navigation tree makes all five destinations available from the site menu.

Use this template when a defined country audience needs a shared orientation point and the organization can identify appropriate content sources and owners. Before publishing, confirm covered locations and employee groups, configure the news, calendar, policy, and directory connections, and verify support routes. Do not use the sample as evidence of local policy, holiday entitlement, or live company news. If country scope is unclear, or if different locations need materially different guidance, resolve scope first or create distinct hubs rather than presenting one page as universally applicable.

Standards & compliance context

  • The template does not establish local legal obligations or policy eligibility; have the designated policy owner confirm applicability and link to the authoritative published source.
  • Holiday events are supplied by a connected Calendar source and must not be presented as definitive time-off or leave entitlement guidance.
  • Confirm that restricted pages and connected content are available to the intended audience without implying that the template itself configures permissions or personalized targeting.
  • Review page headings, link labels, keyboard access, and contrast with WCAG 2.1 AA accessibility considerations.

General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.

What's inside this template

Country Home

  • Your Northstar country hub
    For Northstar office and frontline employees working in this country. Find local updates, current policy sources, holiday information, and contacts in one place. This fictional gallery example uses sample content; confirm the country and which locations and employee groups it covers before publishing.
  • Go to a country resource
    Choose the page that matches what you need. Local News Read published updates for employees in this country. Local Policies Find country-relevant policy guidance and open current policy sources. Holidays Check the connected holiday calendar and confirm local applicability. Contacts Find a local support route or search the employee directory.
  • Country updates
    Sample update: local source setup This fictional example is not a live announcement. Once configured, use the Communications app to publish country updates and connect the appropriate source for this hub.
  • Use the current policy source
    Policy Hub holds the authoritative policy text. Country scope and policy applicability must be confirmed before publishing. For country-specific guidance, open Local Policies to find applicable published policies in Policy Hub. Do not rely on copied policy text on this hub.

Local News

  • Updates for local employees
    Published through Communications This page is for news intended for employees working in the country covered by this hub. The sample stories below are fictional examples, not Northstar company announcements. Use the Communications app to publish and maintain local updates. Before connecting a feed, confirm its country audience and any location or role restrictions.
  • Latest local news
  • Sample story ideas
    Replace these examples with approved Communications posts; do not present them as live news. Shift handover pilot A fictional Northstar site is trialling a short handover note that records the current state, next action, and receiving role. Local service hours A fictional update explains a temporary change to the employee service desk schedule and when normal hours resume. Community day A fictional story shares how employees at two locations contributed to a local food collection, with participation details published by Communications.

Local Policies

  • Find country-relevant policy guidance
    Policy terms and eligibility can vary by country, location, or employee group. Policy Hub is the authoritative source for current policy text. Use the connected links below to open published policies rather than relying on copied summaries. Before publishing this page, confirm that the selected policies apply to the country and intended employee audience. If a policy's scope is unclear, ask the designated policy owner to confirm it.
  • Published policies in Policy Hub
  • Need help with applicability?
    Open the Contacts page to identify the appropriate local support route. Contacts The contact details and responsibilities shown there must be verified for the country before this hub is published.

Holidays

  • Check the schedule that applies to your work location
    The calendar below is intended to show country holiday events once the appropriate Calendar source is connected. Holiday dates and observance can differ by location, role, or employee group; confirm that the displayed schedule applies to you. The dates shown by a connected calendar are live tenant content, not fixed sample dates in this template. For authoritative time-off rules, use the relevant published source in Policy Hub.
  • Upcoming country holidays
  • Time-off guidance
    Local Policies For current time-off rules, eligibility, and request steps, follow the applicable Policy Hub source. The holiday calendar does not replace policy guidance.

Contacts

  • Find the right local support route
    Use the contact cards for verified country-level support routes. Their names, responsibilities, and contact details must be added and checked by the local content owner before employees rely on them. For a colleague not listed here, search the connected employee directory.
  • Country support contacts
    Shared support route Country People Support People Operations Country Workplace Support Workplace Operations
  • Find a colleague

How to use this template

  1. Clone the site, confirm the country, covered locations, and intended employee groups, then update the fictional Northstar wording and image asset.
  2. Assign a local content owner and verify the People Operations and Workplace Operations support routes, responsibilities, and details before publishing Contacts.
  3. Connect the Communications source for the intended local audience, replace the fictional story ideas with approved posts, and check that the feed displays the right updates.
  4. Configure the Calendar source for the relevant country and locations, then confirm the displayed events and explain where employees can find authoritative time-off rules.
  5. Connect the Policy Hub links to current published sources and ask the designated policy owner to confirm country and employee-group applicability.
  6. Preview the site using the employee navigation, check accessibility and audience access, then publish and review it when sources, scope, or support routes change.

Best practices

  • State the covered country, locations, and employee groups in the Country Home introduction before employees use the links.
  • Keep policy wording in Policy Hub and use Local Policies to route readers to the current authoritative source.
  • Replace every fictional news example with an approved Communications post before presenting the site as live.
  • Verify the audience and restrictions of the connected news source so employees do not see updates intended for another location or role.
  • Check that the Calendar source represents the relevant work locations, and keep holiday events distinct from leave eligibility rules.
  • Confirm contact names, responsibilities, and support routes with local owners before employees rely on the contact cards.
  • Use short, familiar navigation labels and preserve the five destinations so employees can quickly find news, policies, holidays, or help.
  • Test keyboard access, heading order, contrast, and screen-reader labels against WCAG 2.1 AA considerations, especially if access to the page is restricted.

What this template typically catches

Issues teams running this template most often surface in practice:

Fictional Northstar announcements or sample stories remain visible after launch and are mistaken for current company news.
A connected news feed includes posts for a broader or different audience than the country hub serves.
Policy summaries are copied onto the page and diverge from the current authoritative text in Policy Hub.
Employees treat calendar events as confirmation of leave eligibility or assume a holiday applies to every location and employee group.
Contact cards contain unverified names, responsibilities, or support routes.
Country scope is missing, so employees cannot tell whether the policies or calendar apply to their location or role.
The five pages exist but are difficult to find because the site navigation is not configured or labels do not match employee tasks.

Common use cases

Frontline retail country hub
A local operations owner can use Country Home to direct store employees to country news, holiday events, published policies, and support routes. Confirm which stores and employee groups the connected sources cover before publishing.
Manufacturing site network
A country hub can give employees across several facilities one entry point while keeping local news and contacts separate from authoritative policy text. If facilities follow different schedules or guidance, make those differences explicit or use separate hubs.
People Operations support finder
A People Operations owner can verify the country support route on Contacts and direct employees to the relevant published guidance through Local Policies. The template supplies example contact categories, not verified real-world contacts.
Country communications landing site
A Communications publisher can connect an appropriate local news source and use the page to orient employees to published updates. Replace the fictional story ideas with approved posts and confirm audience restrictions before connecting the feed.

Frequently asked questions

Who is this Country Hub designed for?

The sample is framed for office and frontline employees working in one country. Before publishing, define which locations and employee groups the hub covers; a country label alone does not confirm that every policy or holiday applies to everyone. Use the Local Policies page to direct readers to the appropriate published policy sources.

What needs to be connected or verified before launch?

Connect a country-appropriate Communications source for local news, the relevant Calendar source for holiday events, and the employee directory for colleague search. The policy links block must point to current published policies in Policy Hub. Verify contact names, responsibilities, routes, audience restrictions, and local applicability before employees rely on them.

How often should the hub be reviewed?

Set a review cadence with the local content owner and review the hub whenever a connected source, policy scope, support route, or covered audience changes. Check news through the Communications publishing process and confirm holiday calendar coverage before key planning periods. The template does not prescribe a review schedule, so establish one that fits local governance.

Who should own and maintain the pages?

Assign a local content owner to coordinate the five pages and verify country scope, contacts, and onward destinations. Communications maintains the published news source, while the relevant policy owners remain responsible for authoritative policy text. Confirm who maintains the Calendar source and directory connection as part of setup.

Does this template establish local legal or policy requirements?

No. It provides navigation to current policy sources and a connected holiday calendar, but it does not determine legal obligations, eligibility, or local applicability. Have the designated policy owner confirm scope and use the relevant published source for authoritative guidance. Check that the page is accessible to its intended audience, including WCAG 2.1 AA considerations for restricted content.

What is a common mistake when launching a country hub?

A frequent pitfall is publishing sample news or unverified contact cards as if they were current company information. The example stories are explicitly fictional, and the contact routes need local verification. Another risk is copying policy wording onto the hub; this template instead points employees to Policy Hub so the authoritative text has one home.

Can I customize the pages for multiple countries or locations?

Yes, use this site as a starting point and confirm the scope of each instance before adding content. Keep the five-page structure when one country needs a home page, news, policies, holidays, and contacts; split into separate country hubs when audiences or source content differ materially. Do not imply local targeting unless the site's access and audience settings are actually configured.

How is this different from an ad-hoc collection of links?

The template gives employees a consistent home page and navigation to four distinct destinations: news, policies, holidays, and contacts. It also separates live or connected content from explanatory copy, and directs policy questions back to authoritative sources. An ad-hoc link list can be quicker to assemble but may leave ownership, scope, and source freshness unclear.

What should employees do if a holiday or policy does not apply to them?

The page tells employees to confirm that calendar events and policy guidance apply to their work location, role, or employee group. They should open the applicable published Policy Hub source for time-off rules rather than treating calendar entries as eligibility guidance. Set up and verify a local support route on Contacts for questions the published source does not resolve.

Go deeper on the topic

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Rolled out to every employee at AutoZone (125,000), PetSmart (50,000+), A.S. Watson and Raley's (20,000) — and at larger retailers we are not permitted to name.