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Frontline Wire

Personal notes from the MangoApps leadership team

A place to share what we are building, what we are learning, and what is on our minds along the way.

Topic

Employee Experience

Leadership notes on employee experience. Clear filter

Andy Tolton avatar
VP, Marketing
1 week ago
By the time the all-hands hits the calendar invite, half your team already knows. Just not from you. From the manager whose poker face isn't great. The colleague who connected the dots when three senior people suddenly went quiet on Slack. The chat thread that got a little too specific. The rumor got there first. Most organizations...

By the time the all-hands hits the calendar invite, half your team already knows.
Just not from you.

From the manager whose poker face isn't great. The colleague who connected the dots when three senior people suddenly went quiet on Slack. The chat thread that got a little too specific.

The rumor got there first.

Most organizations treat this as an accuracy problem. Get the facts out. Correct the record. Done.

That's half the fix.

The bigger problem is what employees just learned: the informal network is faster and more reliable than the official one.

They'll remember that next time. And the time after.

Eventually the all-hands email is something people scroll past because they already know what's in it.

Vacuums don't wait. Your employees need information, and if you're not filling that space, something else will. Usually something half-baked and twice as alarming.

We built MangoApps to be the channel that gets there first. You can't eliminate the grapevine. But you can make it less necessary.

The grapevine isn't your competition. It's your warning system.

https://www.mangoapps.com/solutions/modern-intranet

#employeeexperience #internalcommunications #leadership #workplaceculture #employeeengagement

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