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What Are Employee Experts?
Because completing projects often requires a wide variety of skill sets, being able to quickly identify employee experts can be helpful in seeking advice or building teams.
Problem: No Codified Way To Find Experts
Because we don’t all work together in the same building or in the same office, we think of [MangoApps] as the place where we meet. You can go to Mango to see who the members are. Read their profiles, see their photographs, and understand better the people with whom you’re forming this community.
-Rebecca Ginsburg, Associate Professor & Director, University of Illinois
Solution: A Digital Directory
Mango Directory is designed to connect people from anywhere in the organization. It’s a detailed directory including org charts and rich employee profiles, with information including skill sets, current projects, and work experience. These profiles can be integrated and kept in sync from active directory or other enterprise systems, and updated manually as well.
What all this means is that we make it easy for employees to find each other based on any criteria, including obscure or non-obvious expertise. Because Mango Directory is fully integrated within our platform, employees can also instantly communicate once they find each other.
How To Set up Mango Directory:
To utilize Mango Directory, first, make sure that the People module is enabled on the platform.
Once the module is activated, MangoApps will automatically incorporate all active users into the employee directory, using the information provided in their employee profile.
To access Mango Directory, select the People icon on the left navigation bar. You can then see employees, access the org chart to find managers and understand the company hierarchy, or select an individual to see their detailed employee profile.