Policy Renewal Review and Remarketing Worksheet
A pre-renewal worksheet for reviewing an expiring policy, comparing coverage and premium changes, and documenting whether to renew or remarket. Use it to capture the decision trail before the renewal date.
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Overview
This worksheet is for reviewing an expiring insurance policy before renewal and documenting the decision to renew, negotiate, or remarket. It captures the core renewal facts in one place: policy number, insured name, renewal date, current carrier, and line of business, then moves into coverage adequacy, coverage gaps, pricing changes, and renewal terms.
Use it when a policy is approaching renewal and you need a structured way to compare the expiring policy against the proposed renewal. It is especially useful when the client wants a written rationale for staying with the current carrier or when you need to show that alternate markets were considered. The remarketing section helps you record whether outreach is needed, why it is needed, which markets to contact, and what action should happen next.
Do not use this as a substitute for the policy form, endorsements, or carrier quote documents. It is also not the right tool for claims handling or post-bind servicing. If the renewal is purely administrative and no coverage or pricing review is needed, a lighter renewal checklist may be enough. The worksheet is most valuable when there is a real decision to make and you need a clear record of the review, the recommendation, and the follow-up owner.
Standards & compliance context
- The PII disclosure acknowledgment field supports a documented record of consent or disclosure handling when client information is reviewed or shared.
- Use data minimization by collecting only the policy and contact details needed to complete the renewal review and remarketing decision.
- If the worksheet is shared with clients or external partners, ensure any fields containing personal data follow your organization’s privacy and retention rules.
- Keep internal notes separate from client-facing language so sensitive underwriting or negotiation details are not disclosed unintentionally.
General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.
What's inside this template
Renewal Overview
This section anchors the worksheet to the correct policy and renewal date so the rest of the review is tied to one specific account.
- Policy Number
- Named Insured
- Renewal Date
- Current Carrier
- Line of Business
Coverage Review
This section captures whether the current or proposed coverage still fits the client’s exposure and what needs to change before renewal.
- Is current coverage adequate for the insured's exposures?
- Coverage gaps or missing endorsements identified
-
Coverage review notes
Summarize any changes in operations, locations, payroll, revenue, vehicles, claims, or other exposures that affect renewal terms.
-
Recommended coverage changes
Document any recommended limit, deductible, endorsement, or program changes needed before renewal.
Pricing and Renewal Terms
This section shows whether the renewal is changing only in price or also in the contract terms that affect risk transfer.
-
Expiring Premium
Enter the current annual premium if available.
-
Quoted Renewal Premium
Enter the proposed renewal premium if a quote has been received.
- Premium Change (%)
- Material terms changed at renewal?
- Terms change notes
Remarketing Decision
This section records the decision to stay with the carrier or test the market, along with the reason and next action.
- Should this account be remarketed?
- Reason for remarketing or retention decision
-
Markets to contact
List carriers or markets to approach if remarketing is approved.
- Target action before renewal
Follow-Up and Disclosure
This section assigns ownership, tracks client communication, and documents any disclosure acknowledgment needed for the file.
-
Assigned To
Name or team responsible for the next action.
- Follow-Up Date
- Client notified of renewal review?
-
PII disclosure acknowledged
Confirm that only necessary policy and contact information is being collected and used for renewal review and remarketing purposes.
-
Internal notes
Use for non-sensitive internal notes only. Avoid entering unnecessary PII.
How to use this template
- Enter the renewal overview details first, including the policy number, insured name, renewal date, current carrier, and line of business so the record is tied to the correct account.
- Review the expiring policy against the proposed renewal and complete the coverage review fields with specific notes on adequacy, gaps, and any recommended changes.
- Compare the expiring premium to the renewal premium, then document the premium change percent and any renewal term changes that affect the client’s decision.
- Decide whether remarketing is needed, state the reason if it is, and list the markets to contact along with the target action for each next step.
- Assign the follow-up owner, set the follow-up date, and record whether the client has been notified and whether any PII disclosure acknowledgment is required.
- Use the internal notes field to capture the final rationale, outstanding items, and any handoff details needed to complete the renewal or remarketing process.
Best practices
- Write coverage adequacy in plain language tied to the client’s actual exposure, not a generic good or bad rating.
- Document coverage gaps separately from recommended changes so the review shows both the problem and the proposed fix.
- Compare renewal terms against the expiring policy line by line when deductibles, exclusions, limits, or endorsements have changed.
- Use the remarketing reason field only when there is a real market test to run, not as a placeholder for uncertainty.
- Record the client notification status after the communication happens, and note what was shared in the internal notes field.
- Keep the worksheet focused on decision-making data and avoid collecting unnecessary PII or unrelated personal details.
- Set the follow-up date before closing the review so the renewal does not stall after the initial assessment.
What this template typically catches
Issues teams running this template most often surface in practice:
Common use cases
Frequently asked questions
What is this worksheet used for?
It is used before an insurance policy renewal to review the current policy, note coverage adequacy, compare expiring and renewal pricing, and record whether remarketing is needed. The template also captures who is responsible for follow-up and whether the client has been notified. It is meant to create a clear decision record, not to replace the policy itself.
When should this be completed?
Complete it during the pre-renewal review window, before the carrier deadline and before any renewal acceptance is sent. That timing gives you room to identify coverage gaps, request revised terms, or contact alternate markets if needed. If the renewal is straightforward, the worksheet still documents why the policy was retained.
Who should run this process?
It is typically owned by an account manager, broker, risk advisor, or operations lead who handles renewal coordination. The person completing it should have access to the current policy, renewal indication, and any client instructions. If multiple stakeholders review it, use the internal notes and assignment fields to keep the audit trail clear.
Does this worksheet support compliance or disclosure needs?
Yes, it includes a disclosure acknowledgment field so you can record that any necessary client communication or PII handling was acknowledged. That helps support data minimization and a cleaner internal record of what was shared and why. It is not a legal form, so any regulated disclosure language should be reviewed against your internal policy.
What are the most common mistakes when using it?
Common mistakes include leaving coverage adequacy too vague, failing to compare renewal terms against the expiring policy, and skipping the reason for remarketing. Another frequent issue is marking the client as notified without recording what was communicated. The worksheet works best when each field is completed with specific, decision-ready language.
Can this be customized for different lines of business?
Yes, the structure already supports a line of business field, so you can adapt the review criteria for property, general liability, professional liability, auto, or other lines. You can also add line-specific prompts for deductibles, exclusions, limits, or endorsements. Keep the form focused on the fields you actually use to make the renewal decision.
How does this compare with handling renewals in email or spreadsheets?
Email threads and ad hoc spreadsheets often lose the decision trail, especially when coverage changes and remarketing options are discussed across multiple messages. This worksheet keeps the key renewal facts, the recommendation, and the follow-up assignment in one place. That makes it easier to review later and reduces missed handoffs.
Can this connect to other systems or workflows?
Yes, the worksheet can be paired with CRM records, policy management workflows, task assignments, or document storage. A common setup is to link the renewal review to the client record and attach carrier quotes or correspondence. If you integrate it, keep the field mapping simple so the renewal decision remains easy to audit.
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