Loading...
operations

Intranet Site Creation Request Form

Request a new intranet site with the ownership, classification, and approval details needed to route it correctly. Use it to capture the business purpose, launch timing, and data sensitivity before the build starts.

Trusted by frontline teams 15 years of frontline software AI customization in seconds

Built for: Healthcare · Financial Services · Higher Education · Manufacturing · Professional Services

Overview

This Intranet Site Creation Request Form template collects the information needed to approve and route a new internal site request. It includes request details, ownership and backup contacts, data classification, and approval routing fields so admins can review the request without chasing missing information.

Use it when a team needs a new intranet site for a department, project, policy library, onboarding hub, or internal portal. The form helps you confirm who owns the site, who backs them up, what the site is for, when it should launch, and whether it will contain PII, regulated data, or externally shared content. That makes it easier to apply the right review path and avoid creating sites with unclear ownership or access rules.

Do not use it as a generic intake for unrelated IT work, and do not overload it with every possible governance question. If the request is for an existing site update, a content edit, or a simple access change, a lighter workflow is usually better. The form is also not the place to collect sensitive details that are not needed for approval. Keep the fields focused, use conditional logic where possible, and make sure the submitter understands what happens after they send it.

Standards & compliance context

  • If the site may contain personal data, the classification fields support GDPR data minimization by limiting review to the information needed for approval.
  • If the site may contain health or employee-related information, the regulated-data prompt helps apply the minimum-necessary principle before access is granted.
  • If the site will be used for internal HR or intake content, ownership and backup contact fields help support accountability and reasonable accommodation workflows.
  • If the request includes any PII, the form should disclose why it is being collected and who will review it before submission.

General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.

What's inside this template

Request Details

This section defines what the site is for and when it needs to go live, which is the minimum information approvers need to assess the request.

  • Request Title (required)

    A short, descriptive title for this site request.

  • Site Type (required)

    Select the type of intranet site you want to create.

  • Business Purpose (required)

    Describe why the site is needed and what business outcome it supports.

  • Desired Launch Date

    Optional target date for the site to be available.

Ownership and Contacts

This section assigns accountability so the site has a primary owner and a backup contact from day one.

  • Site Owner Name (required)

    The person accountable for content, access, and ongoing maintenance of the site.

  • Site Owner Email (required)

    Work email address for the primary site owner.

  • Backup Owner Name (required)

    The person who can manage the site if the primary owner is unavailable.

  • Backup Owner Email (required)

    Work email address for the backup site owner.

Classification and Access

This section determines how sensitive the site is and whether extra review is needed before it is created or shared.

  • Content Classification (required)

    Choose the highest classification level that may appear on the site.

  • Will the site contain PII? (required)

    Select yes if the site will store or display personally identifiable information.

  • Will the site contain regulated data?

    Select any regulated data types that may be stored or shared on the site.

  • Will any content be shared externally? (required)

    Select yes if external users, partners, or vendors will access the site.

Approval Routing

This section captures who is requesting the site and which department it belongs to so the request can be sent to the right reviewers.

  • Requester Name (required)

    Name of the person submitting the request.

  • Requester Email (required)

    Work email address for follow-up questions and status updates.

  • Department

    Department or business unit that will own the site.

  • Additional Notes

    Add any other details that would help reviewers assess the request.

How to use this template

  1. 1. Set up the request details fields so the requester can describe the site type, business purpose, and desired launch date using the right field types, such as a date picker for launch timing.
  2. 2. Add ownership and contact fields for the site owner and backup owner, and make the email fields required so the approver can confirm accountability.
  3. 3. Configure the classification section with clear options for content sensitivity, PII, regulated data, and external sharing, and use conditional logic to reveal follow-up fields only when needed.
  4. 4. Route the submission to the correct approver group based on department, site type, and data classification so IT, security, privacy, or records reviewers see only the requests they need to review.
  5. 5. Review the submission for missing or conflicting details, then approve, reject, or send it back for clarification while keeping an audit trail of the decision.
  6. 6. Publish a confirmation message that explains what happens after submission, who will act on the request, and whether the requester should expect follow-up questions.

Best practices

  • Mark only the fields that are truly required, and keep optional fields clearly labeled so the form does not feel like a wall of mandatory inputs.
  • Use conditional logic to hide classification follow-ups until the requester indicates that the site contains PII, regulated data, or externally shared content.
  • Ask for a backup owner on every request so the site does not become unowned when the primary contact changes roles or leaves.
  • Keep the business purpose field specific enough to support approval, such as a department portal, policy library, or project workspace, rather than a vague one-line summary.
  • Use validation on email and date fields so the request can be routed without manual cleanup.
  • Avoid collecting sensitive data in free-text notes unless it is necessary for approval, because additional PII increases review burden and retention risk.
  • Show a clear post-submit message that explains the review path and expected next step, which reduces duplicate requests and follow-up emails.

What this template typically catches

Issues teams running this template most often surface in practice:

The requester leaves the business purpose too vague, which makes it hard to decide whether the site belongs in the intranet or in another system.
The site owner is named, but the backup owner is missing or not verified, creating a support gap after launch.
The classification section is skipped or guessed, which can send a sensitive site through the wrong approval path.
The desired launch date is entered as free text and becomes ambiguous when the approver needs to schedule work.
The form collects more detail in additional notes than is needed for routing, increasing PII exposure and review time.
The requester and owner contact fields do not match, so the approver cannot confirm who is accountable for the site.
External sharing is not clarified, which can lead to access assumptions that do not match the intended audience.

Common use cases

HR portal request for a healthcare provider
An HR team requests a new intranet site for policies, onboarding, and forms. The form captures the owner, backup owner, and whether the site will contain employee PII so privacy review can happen before launch.
Project workspace for a financial services rollout
A program manager requests a temporary intranet site for project updates, meeting notes, and launch materials. The classification fields help determine whether the site can be shared externally with vendors or must remain internal only.
Faculty resource hub at a university
An academic department requests a site for internal guides, calendars, and policy references. The form routes the request based on department ownership and helps confirm that no regulated student data will be posted.
Operations portal for a manufacturing plant
An operations lead requests a site for shift updates, SOPs, and maintenance notices. The request form captures the business purpose and launch timing so the intranet team can prioritize the build and assign the right approver.

Frequently asked questions

What is this form used for?

This form is used to request creation of a new intranet site and collect the details needed to review it. It captures the site type, business purpose, launch date, ownership, and data classification so the request can be routed to the right approvers. It is best for internal site requests that need governance before publishing.

Who should fill out the request form?

The requester or the future site owner should complete it, since they usually know the business purpose and who will maintain the site. If a manager, operations lead, or project coordinator submits it on someone’s behalf, the owner and backup owner should still be confirmed before approval. The form should not be submitted with placeholder contacts.

How often is this form used?

Use it each time a new intranet site is requested, not as a recurring checklist for existing sites. If your organization creates sites for departments, projects, or programs, this form becomes the intake step for every new site. It can also be reused when a request is revised enough to change ownership, classification, or access.

What approvals does this template support?

The template is designed to route requests based on site type, department, and data sensitivity. That makes it useful for IT, intranet admins, security, privacy, or records reviewers who need to confirm the request before the site is created. You can map the approval path to your internal governance process.

Do I need to collect PII or regulated data details?

Only if the site will actually contain those data types. The classification section helps apply GDPR data minimization and the minimum-necessary principle by asking whether PII or regulated data will be stored or shared. If the site will not contain sensitive data, keep the answer simple and avoid collecting extra details.

Can this form be customized for different site types?

Yes. You can add conditional logic so project sites, department sites, and knowledge-base sites show different follow-up fields. That keeps the form short and avoids asking for information that does not apply to every request. You can also rename fields to match your internal terminology.

What happens after someone submits the request?

The submission should create an audit trail and route the request to the appropriate approver or admin queue. The requester should see a clear confirmation message that explains what happens next, who will review it, and whether any follow-up information may be needed. That reduces back-and-forth and sets expectations.

How is this better than handling requests by email or chat?

A form standardizes the fields that matter, so approvals are not delayed by missing ownership or classification details. Email and chat threads often lose context, make it harder to compare requests, and create inconsistent records. A structured form also supports validation, required-vs-optional fields, and cleaner routing.

Go deeper on the topic

Related concepts
  • A standard operating procedure (SOP) is a documented, step-by-step procedure for a repeatable task — the written version of "how we do this here." Good SOPs...
  • Workforce management (WFM) is the operational discipline of getting the right employees, with the right skills, in the right place, at the right time — and...
  • A daily huddle is a brief (10–15 minute) standing meeting held at the start of a shift or workday to align the team on priorities, surface issues, and...
  • A deskless worker is any employee whose job happens without a desk, a company laptop, or a fixed workstation. They're roughly 80% of the global workforce —...
Related guides

Ready to use this template?

Get started with MangoApps and use Intranet Site Creation Request Form with your team — pricing built for small business.

Get Started
Ask AI Product Advisor

Hi! I'm the MangoApps Product Advisor. I can help you with:

  • Understanding our 40+ workplace apps
  • Finding the right solution for your needs
  • Answering questions about pricing and features
  • Pointing you to free tools you can try right now

What would you like to know?