Product Update - May 28, 2026
Shift Coverage Dashboard — See understaffed shifts at a glance in workforce scheduling
The Shifts & Scheduling app now includes a dedicated Coverage Dashboard, accessible directly from the app's left navigation under Team. It shows summary stat cards (total shifts, covered, uncovered, fill rate), a filterable list of shifts that still need coverage, and a breakdown table by scheduling group. Managers can filter the entire view by a specific scheduling group so they focus on their own team without seeing noise from other departments. Every stat card links directly through to the scheduler so a manager can act on a gap in one click.
Use case: A warehouse manager with three teams opens the Coverage Dashboard each morning, filters to "Night Crew", sees two uncovered Friday shifts, and opens the scheduler from the stat card to assign them — all without leaving the app.
Available in: Shifts & Scheduling → Team → Coverage Dashboard
AI Autopilot Consoles — Monitor and govern autonomous AI across scheduling, service desk, and onboarding
Three AI solution consoles — Shift Manager, Service Desk, and Onboarding — are now built into their respective apps. Each console shows a real-time feed of what the AI has completed autonomously (filled shifts, resolved tickets, set up onboarding plans), surfaces any actions awaiting approval, and provides a trust-level dial so admins can control how much the AI acts without human confirmation. Actions approved or rejected in the console feed directly back into the underlying workflows, and everything is audit-logged. This gives operations and HR leaders a single command surface instead of hunting through separate activity logs.
Use case: An IT operations lead opens the Service Desk AI console on Monday morning, sees that the AI resolved 34 Tier-1 tickets over the weekend, reviews the two escalations it held for human input, and approves them — closing the loop without touching any individual tickets.
Available in: Shifts & Scheduling → AI → Shift Manager Console · Service Desk → AI → Service Desk Console · Onboarding Hub → AI → Onboarding Console
LinkedIn Personal Feed Sharing — Employee amplification for company news and job listings
Employees can now connect their personal LinkedIn account directly in the platform and share approved company news posts (Frontline Wire) or open job listings to their own LinkedIn feed with one click. The connection uses a standard OAuth flow through a single registered callback — no IT configuration per user, no subdomain issues. Each post is attributed to the individual employee, and share history is tracked per user so they can see what they've already shared. For recruiting teams, this means every employee becomes a potential job amplifier without requiring a social media policy change or a third-party tool.
Use case: A recruiter publishes a new engineering role on the Job Board and clicks "Share to LinkedIn." Three employees on the team see the share prompt in their feed, connect their accounts, and post to their own networks — driving applications from candidates who would never have seen the company careers page directly.
Available in: Comms Hub → Frontline Wire → Share · Job Board → Job Listing → Share to LinkedIn
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