CCC ONE Estimate Completeness QC Checklist

It covers the pre-upload review of a collision repair estimate for omitted operations, refinish labor, and OEM-required procedures. The checklist is organized around the repair scope, not-included operations, paint and refinish items, and safety-related procedures. It is meant to confirm the estimate matches visible damage, teardown findings, and documented repair information before the file is released.

Use it after the initial estimate is written and after teardown or supplemental findings are available, but before the estimate is uploaded or finalized. It is also useful when a supplement is being prepared, because it helps identify what should have been captured in the original file. If the vehicle is still in a preliminary visual stage with no repair plan, this checklist is too early to be fully effective.

A senior estimator, estimator lead, production manager, or another trained reviewer should complete it, not the same person who wrote the estimate alone. The reviewer needs enough collision repair knowledge to spot missing operations, OEM procedure gaps, and unreasonable refinish time assumptions. In smaller shops, the shop owner or production lead may perform the sign-off.

Yes, it supports the documentation discipline expected in collision repair estimating and supplement management. It is especially useful when OEM repair information, safety inspections, ADAS work, restraint system resets, or structural procedures affect the repair plan. It does not replace OEM instructions, but it helps prove the estimate was checked against them.

Common misses include unlisted disassembly and reassembly, clips and fasteners not included, scan or calibration labor omitted, and refinish time missing for a repaired panel. It also catches blend operations that were needed for color match, hazardous material charges that were overlooked, and OEM procedures that were referenced but not priced. These are the kinds of omissions that often turn into supplements later.

Yes, it can be tailored to your estimating standards, insurer requirements, and vehicle mix. Shops that work heavily on ADAS-equipped vehicles may add more detailed calibration and reset checks, while structural repair shops may expand the section on measuring and sectioning. You can also add fields for estimate version, supplement number, or reviewer role.

An ad-hoc review depends on memory and usually misses repeatable items like clips, seam sealer, or procedure documentation. This checklist creates a consistent walk-through so every estimate is checked the same way, which improves traceability and reduces back-and-forth after upload. It also gives the reviewer a place to record deficiencies instead of leaving them in email or verbal notes.

Document the missing operation, the reason it is required, and whether it should be added to the base estimate or handled as a supplement. If the issue is tied to an OEM procedure, note the source and revision date used during review. The goal is to leave a clear correction trail so the estimate can be updated without ambiguity.