HR Hub
A self-service HR hub — policies, benefits, PTO requests, and HR contacts in one place so employees stop emailing one-off questions.
Trusted by frontline teams 15 years of frontline software
Built for: Retail · Healthcare · Manufacturing · Logistics
Overview
The HR Hub template is a central employee page that gathers the most-used HR resources in one place: policies, benefits, time-off guidance, payroll or pay-cycle links, and contact paths for the people team. It is designed as a site_type company or department page_type landing page with clear navigation, so employees can find what they need without searching through scattered documents or asking the same questions repeatedly.
Use this template when HR content is spread across multiple pages, when employees need a reliable starting point for self-service, or when you want a single front door for common requests such as leave, benefits enrollment, and policy lookup. It is especially useful during onboarding, open enrollment, policy updates, and organizational changes, when people need quick access to the current source of truth.
Do not use this page as a dumping ground for every HR topic or as a substitute for the actual policy documents. It is not the right place for long-form explanations, confidential case handling, or one-off announcements that belong on a news page. The best HR Hubs stay focused on find, do, know, and connect: find the right resource, do the next action, know where the policy lives, and connect to the right person or form. If the page becomes too dense, split out specialized pages for benefits, leave, onboarding, or manager resources and link back from the hub.
Standards & compliance context
- Link to the current approved policy source for leave, conduct, benefits, and workplace rules so employees are not relying on stale summaries.
- If the hub includes accessibility or accommodation guidance, make sure linked pages and documents meet WCAG 2.1 AA expectations.
- For jurisdiction-specific leave, pay, or benefits information, clearly identify the applicable region or employee group to avoid misleading guidance.
- Do not place confidential case notes or personal employee records on the hub; route sensitive requests through secure HR workflows instead.
General regulatory context for orientation only — verify current requirements with counsel or the relevant agency before relying on this template for compliance.
What's inside this template
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How to use this template
- Start by listing the top employee HR tasks, then map each one to a policy page, form, portal, or contact link that belongs on the hub.
- Assign each link to a clear section such as policies, benefits, time off, payroll, or people team contacts so the page is easy to scan.
- Add role-based or location-based links where needed, using placeholders like {{team_name}} or {{location}} for tenant-specific customization.
- Publish the hub with a short set of quick links at the top, then test the page by having employees complete common tasks from the landing page alone.
- Review the page on a regular cadence and replace outdated links, expired deadlines, and named contacts with current approved sources.
- Track repeated questions from employees and add new links or sections when a topic becomes common enough to deserve a permanent place on the hub.
Best practices
- Lead with the most requested employee actions, not with a long welcome message.
- Use clear labels like Time Off, Benefits, Payroll, and Contact HR instead of internal program names.
- Link to the source policy or system of record rather than copying long policy text into the hub.
- Group content by employee intent so people can find, do, know, and connect in a single pass.
- Keep contact details role-based, such as HR Business Partner or People Ops inbox, instead of hard-coding individual names.
- Use progressive disclosure by placing quick links first and deeper reference material lower on the page.
- Separate global HR content from location-specific rules when policies differ by country, state, or site.
What this template typically catches
Issues teams running this template most often surface in practice:
Common use cases
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