Performance Reviews individual contributor

Hospitality Front-of-House Performance Review

FOH review — guest service, upselling, execution, BOH communication, brand standards.

Built for: Restaurants Hotels Hospitality

What's inside this template

Restaurant / hotel FOH review

Promotion to shift lead

Multi-rater feedback — manager, peers, reports, self. Aggregated for leadership development.

Year-end review — goals, competencies, manager assessment, development plan. 5-point scale.

Post-interaction CX feedback — satisfaction score, touchpoints, open-ended suggestions.

FDA Food Code §3-501.14 cooling log — 135→70°F in 2 hr, 70→41°F in additional 4 hr.

Open, count, and assign a cash drawer at start of shift. Prevents cash shortages and documents ch...

EEOC + state-aligned anti-harassment policy. Defines prohibited conduct, reporting channels, inve...

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