- Recognition Bulk Import & Governance Controls — Admins can now import recognitions in bulk via CSV and enforce anti-gaming rules including monthly giver caps, duplicate cooldowns, and eligibility exclusions by worker classification.
- Automated Offboarding Deprovisioning — IT and HR teams can now configure automated access revocation through connected identity providers (Okta, Azure AD, Google) and Slack directly from the Offboarding settings page.
- News Feed: 20-Option Polls & In-Window Editing — Polls now support up to 20 options (up from 5), authors can edit polls and modify post attachments within the 15-minute content-editing window, and an "Edited" label appears on updated posts.
Release Notes
- Group Recognition — Employees can now recognize up to 50 teammates in a single action, with the feed and wall collapsing group posts into one shared card.
- Award Cycle Automation — Nomination cycles now support recurrence, automated open/closing notifications, winner announcement workflows, and nominee appreciation emails.
- Recognition Wrapped — Each employee now gets a personalized annual recap showing their recognition highlights, values celebrated, and top moments of the year.
- Company Terminology Glossary — Admins can now define company-specific term mappings (e.g., "Associates" instead of "Employees") that are preserved exactly across all Live Translate translations, regardless of provider.
- Dashboard Quick Actions Defaults — Admins can configure which Quick Actions appear by default in each group's employee home dashboard, replacing the previous per-user-only customization with a managed starting point.
- Apply Schedule Template to an Existing Draft — Managers can now apply a saved schedule template at any point in the scheduling lifecycle — not just at the start — appending shifts without overwriting work already in progress.
- Smart Attendee Recommendations — Calendar now suggests the most relevant attendees as you compose an event, ranked by AI with an explainable reason for each suggestion and a one-tap add.
- Calendar Conflict Auto-Resolution — Continuous background conflict detection across each user's unified calendar, with three operator modes (Off / Suggest / Auto-Resolve) and a 60-minute undo window on any automated change.
- Service & AI-Agent Accounts — Admins can now provision dedicated non-human accounts for API integrations and in-product AI agents, with granular read/write scopes, IP restrictions, and a full audit trail.
- Award Cycles & Nominations — Recognition now supports structured award cycles with time-boxed nomination periods, pooled voting, and automated winner selection — including a committee review mode and integration with store points.
- Forms REST API — A full public API for Forms is now available, covering published forms, categories, submissions, approvals, and reviewer actions — enabling external systems and mobile clients to integrate with your form workflows.
- Mobile Inbox API — The Inbox is now fully accessible via the mobile API, with folder filtering, snooze/restore/bulk actions, and type-specific actions (approve, acknowledge, reply) for broadcasts, approvals, and agent messages.
- Peer Giving (Mango Kudos) — Employees can now give each other redeemable points from a monthly allowance, turning everyday appreciation into rewards their colleagues can spend.
- Mobile Skills & Certifications — Employees on mobile can now add, edit, and remove skills and certifications directly from their phones — no desktop required.
- Google Calendar Domain Sync — Organizations can now enforce a domain-wide Google Calendar integration using service account delegation, keeping every employee's calendar in sync automatically.
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Candidate Preboarding Portal — Pre-hire candidates can now check off tasks, fill and submit forms, upload documents, and initiate e-signatures directly in the token-based preboarding portal before their start date.
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Service Desk Audience-Scoped Request Types — Admins can now restrict which service catalog request types are visible to specific employees based on groups, teams, locations, and roles.
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Inspections: Per-Finding Categories and Analytics — Each deficiency found during an inspection can now be assigned its own category, and a new "Findings by Category" chart in Visit Insights surfaces trends across audits.
- Never-Closing Polls & Manual Close — News Feed polls can now be set to never expire, and authors or admins can manually close any open poll at any time.
- Multiple Team Workload Profiles — Customer success teams can now define named workload profiles with different baselines and signal weights, so individual CSMs are measured against the criteria that match their role.
- Automatic Profile Update Request Expiry — Pending profile update requests now auto-expire after a configurable number of days, keeping HR queues clean without manual intervention.
- Email Digest Notifications — Employees can now choose per-category notification frequencies, and the platform delivers batched digest emails instead of individual messages, preventing inbox flooding.
- Skills API: Proficiency Levels — A new
/api/v1/skills/proficiency_levelsendpoint returns the business's configured skill level names and descriptions, making it easier to build integrations that display or validate employee skill ratings.
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Livestreaming — A new native app lets organizations broadcast town halls, all-hands meetings, and leadership Q&As directly inside MangoApps, with live chat, upvote-based Q&A, in-stream polls, automatic recording, and AI-generated recaps.
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Service Desk: Unified Ticket Timeline — Ticket details now show a single chronological timeline that blends all status-change milestones (assigned, escalated, resolved, etc.) with the conversation thread, with filter tabs for All activity, Comments, and Status changes.
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Inspections: Signatures & Photos in Reports — Inspection reports now render captured per-item signatures and photos directly in the PDF export and on-screen report, so collected evidence is fully visible rather than silently dropped.
