- Team Queue Mode for Service Desk — Teams can now operate in queue mode, where incoming tickets are routed to a team but left unassigned until an agent manually claims them.
- Shared Key Results in OKR Hub — Key results can now be shared across multiple co-owners, enabling cross-functional teams to track joint outcomes together.
Release Notes
- 1:1 Meeting Notifications — Managers and employees now receive automatic notifications when 1:1 meetings are scheduled, rescheduled, or cancelled, along with pre-meeting reminders, and an upcoming meetings widget on the dashboard.
- Bulk Delete for Performance Reviews — Admins can now select and delete multiple performance reviews at once, with large batches processed in the background.
- Team Filter on Agent Dashboard — Service desk agents can now filter available (unassigned) tickets by "All" or "My Teams" to focus only on tickets relevant to their support queues.
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Canadian Workers' Compensation (WCB) Compliance — Safety Hub now includes a full WCB compliance module for Canadian organizations, with province-specific incident reporting, rate calculations, employer reports, and an annual compliance summary across five provinces.
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Benefit Plan Eligibility Rules — Admins can now define eligibility rules for benefit plans by employment type, department, location, tenure, age, job title, and pay grade, with a live eligible-employee list and built-in enrollment notifications.
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CBA Job Posting Eligibility and Automated Outreach — The CBA Planner now surfaces the priority hiring funnel for internal job postings scoped to a bargaining agreement, with automated serial outreach emails and a token-based accept/decline flow for candidates.
- Workers' Compensation Reporting — HR and compliance teams can now view a dedicated Workers' Compensation tab in Leave Compliance Reports, with employee absence data, hours worked, and CSV export.
- Retroactive Bulk Compensation Changes — Administrators can now apply bulk compensation updates with backdated effective dates, enabling accurate retro pay processing after contract ratification or delayed approvals.
- Classifieds: Contact Methods, Location & Thumbnail Selection — Classifieds listings now support email, phone, and text contact options; can be tied to a business location or a custom address; and allow sellers to choose a primary thumbnail photo.
- Classifieds: Contact Methods, Location Filtering & Photo Thumbnails — Classified listings now support email, phone, or SMS contact options, can be tied to a business location and filtered by location on the browse page, and allow sellers to designate a primary thumbnail photo.
- Pension Eligibility & Contribution Tracking — Benefits admins can configure employer pension contribution rules (fixed %, matching, or fixed dollar), track per-pay-period employee and employer contributions with YTD summaries and annual cap enforcement, and run reconciliation reports; employees can view their own contribution history.
- Workers' Compensation Leave Compliance Report — Leave admins now have a dedicated Workers' Compensation tab in Leave Compliance Reports that aggregates WCB/workers' comp absences with employee details, absence dates, and hours worked, filterable by date range and location with CSV export.
- India-Specific Onboarding Compliance Forms — HR teams onboarding employees in India now have pre-built compliance forms for Aadhaar, PAN, UAN, bank account, and identity verification, with field-level format validation automatically suggested during the onboarding flow.
- Manual Candidate Entry in Job Board — Recruiters can now add sourced candidates directly from the Job Board UI with name, email, phone, resume, LinkedIn URL, and notes, including a real-time duplicate email check.
- Temporary Premiums: Acting Pay and Shift Differentials — Managers can configure and auto-apply pay premiums for shift differentials and temporary acting-pay role elevations, with itemized premium breakdowns in payroll exports.
- Ask AI in Chrome Extension — Employees can now chat with an AI assistant directly from the MangoApps Chrome extension, with full conversation history, contextual suggestion chips, and awareness of the current page.
- Sites: Section Templates & Version Comparison — Sites editors can save any page section as a reusable template for use across pages, and compare any two historical versions of a page side-by-side.
- Banked Time Management — Organizations can now manage overtime banks with configurable conversion multipliers, employee pay-vs-bank elections, payout workflows, FIFO rolling expiry, and compliance reports.
- CBA Planner for Unionized Workforces — A new Collective Bargaining Agreement Planner lets admins define CBA eligibility rules, simulate seniority-based bumping-rights scenarios, and automatically notify union members when internal job postings are made.
- Grievance Tracking in Service Desk — Service Desk now supports a dedicated grievance workflow with configurable stages, per-stage SLA deadlines and approvers, a stage-stepper UI, and a full audit trail.
- Performance Cycles — HR admins can now group review campaigns into named Performance Cycles, attach multiple review configurations per cycle, and automatically create reviews for all employees in a single action.
- Post-Review Surveys in Performance Reviews — Performance review templates can now automatically send a survey to employees, reviewers, or both when a review is approved.
