Product Update - April 10, 2026

1:1 Meeting Notifications — automated notifications and reminders for manager-employee meetings

Performance management teams can now rely on end-to-end notifications for 1:1 meetings. When a meeting is scheduled, rescheduled, or cancelled, both the manager and employee receive an immediate notification — formatted with timezone-aware timing. Automated pre-meeting reminders are sent ahead of each session, and a new "Upcoming Meetings" dashboard widget gives employees and managers a quick view of what's coming next. This removes the manual back-and-forth that typically surrounds 1:1 scheduling and ensures no meeting slips through the cracks.

Use case: A manager schedules a quarterly check-in with a direct report — both parties receive a notification immediately, and an automated reminder goes out before the meeting so no one needs to dig through their calendar.

Available in: Performance Management → Meetings → Notifications & Reminders

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Bulk Delete for Performance Reviews — delete multiple performance reviews in one action

HR administrators can now select multiple performance reviews from the index page and delete them in a single action. Reviews in "created" or "in progress" status are eligible for deletion; others are skipped automatically. When deleting more than ten reviews at once, the operation runs in the background with progress tracking so large cleanup tasks don't block the UI. This is particularly useful when winding down a review cycle, correcting a misconfigured batch, or removing stale test data.

Use case: An HR admin needs to clear out 50 draft reviews from a cancelled mid-year cycle — instead of deleting them one by one, they select all and confirm the bulk action, letting the system process the deletion in the background while they continue other work.

Available in: Performance Reviews → Review Index → Bulk Actions

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Team Filter on Agent Dashboard — filter unassigned tickets by support team

Service desk agents can now toggle the available tickets section between "All" and "My Teams" to narrow the unassigned ticket queue to only those that belong to their assigned support teams. Previously, agents working across a high-volume help desk would see all unassigned tickets regardless of team relevance. This filter makes it easier to triage and claim tickets without sorting through requests outside your area of responsibility.

Use case: An IT support agent on the hardware team opens the agent dashboard and switches to "My Teams" — the queue immediately filters to show only unassigned hardware requests, reducing noise from HR and facilities tickets.

Available in: Service Desk → Agent Dashboard → Available Tickets