Know How Employees Are Feeling Without Asking
The Enterprise Workforce Platform Built for the Frontline · AI built into every workflow, not bolted on
Use MangoApps AI to gain real-time sentiment and emotion insights for every employee — office and frontline. Go beyond periodic surveys to understand workforce feelings in the moment, and connect sentiment data to performance reviews and scheduling decisions for a complete picture of workforce well-being.
Capture Employee Feelings Instantly
MangoApps AI Sentiment and Emotion Analysis transcends traditional survey techniques by letting you proactively understand workforce feelings in real time. Traditional surveys only provide a periodic snapshot, leaving a vast array of emotions unaccounted for between cycles. Track sentiment continuously to grasp how employees feel in the moment and take action before small frustrations become costly turnover.
- Real-time sentiment tracking across all employee interactions
- Goes beyond periodic surveys to capture the live workforce pulse
- Actionable insights to improve retention rates and productivity
Understand Every Employee's Sentiment
Unlike traditional survey methods that predominantly target office workers, our AI-powered Sentiment and Emotion Analysis extends its reach to frontline employees, who typically experience a completely different workplace. Minimize the gap between these distinct groups, gain a comprehensive understanding of your entire workforce, and foster inclusivity and unity across your organization.
- Reach both office and frontline employees with equal coverage
- Minimize the sentiment gap between deskless and desk workers
- Foster organizational unity with inclusive listening strategies
Listen, Adjust, Elevate to Boost Team Morale
Track employee sentiment and emotion trends in the Analytics Dashboard. Observe shifts over time, annotate key events to measure their impact on morale, and compare sentiment across different time periods. Our AI categorizes sentiments into positive, neutral, and negative, then delivers a granular breakdown of specific emotions including joy, admiration, gratitude, anger, sadness, disgust, and fear -- so leaders can respond with precision.
- Track sentiment trends over time with key event annotations
- Compare sentiment shifts before and after major org changes
- AI-categorized emotions: joy, admiration, gratitude, anger, and more
Gain Visibility into Team Sentiment Dynamics
Help team leaders with the ability to track sentiment within individual teams and posts. MangoApps AI synthesizes sentiment and emotion trends, providing valuable insights into team dynamics and reactions to company communications. With AI-generated summaries, gain a deeper understanding of sentiment within specific teams, facilitating informed decision-making and targeted interventions before issues escalate.
- Team-level sentiment and emotion insights for every manager
- Analyze reactions to specific posts and company communications
- AI-generated summaries to surface key sentiment patterns quickly
Synthesize Survey Responses in Seconds
MangoApps AI automatically analyzes text-based survey responses and tracker data -- surfacing themes, trends, and summaries without hours of manual review.
Complete AI-Powered Sentiment Capabilities
From real-time tracking to content moderation, every tool you need to understand and improve workforce emotional health.
Instant Text Analysis
Synthesize large volumes of survey responses and tracker columns at the click of a button. Built-in AI model surfaces common themes and trends across any dataset.
Explore SurveysAI Emotion Categorization
Granular emotion breakdowns beyond positive/negative -- including joy, admiration, gratitude, anger, sadness, disgust, and fear for deeper workforce understanding.
Explore MangoApps AICustomizable Content Moderation
Set your Negativity Tolerance level to automatically moderate content containing negative emotions. Configure from filtering all negativity to flagging only specific emotions like anger.
Learn About ModerationFrontline-Inclusive Listening
Extend sentiment coverage to every employee -- not just those at a desk. Reach hourly workers, field teams, and distributed workforces through the mobile app.
See Frontline ToolsTrend Annotations and History
Annotate key organizational events -- a leadership change, policy update, or benefit announcement -- and observe their direct impact on sentiment over time.
Explore AnalyticsPost and Team-Level Insights
Drill down from organization-wide sentiment to individual teams and even specific posts. Understand how your communications land and how they affect morale.
See Polling ToolsManager Experience
Surface team sentiment trends in the manager dashboard so leaders correlate engagement shifts with scheduling changes and operational decisions.
Learn MorePerformance Reviews
Factor engagement and sentiment data into performance conversations to identify employees who may be disengaged before it impacts results.
Learn MoreAI-Powered Content Moderation at Scale
Automatically flag and moderate content that conflicts with your organization's values -- with full visibility into moderation activity through the Overview Dashboard.
We used to post surveys on SharePoint to get employee feedback. I could never tell you how many people viewed it, how many people clicked it, and how many people completed the survey. We didn't know if they were actually engaging with the content.
Dana Kreiss
Senior VP of Marketing & Recruitment
KM2 Solutions
Customer Success
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Frequently Asked Questions
AI sentiment analysis uses natural language processing (NLP) to automatically evaluate the emotional tone of employee-generated text -- including survey responses, posts, messages, and tracker inputs. MangoApps AI classifies this content into positive, neutral, and negative sentiment, and further breaks it down into specific emotion categories (joy, admiration, gratitude, anger, sadness, disgust, fear) so HR and people leaders can understand workforce morale in real time without waiting for annual surveys.
MangoApps AI analyzes text across surveys, posts, and tracker columns using a built-in large language model. It synthesizes responses into sentiment trend visualizations, team-level breakdowns, and AI-generated summaries -- surfacing patterns and themes automatically. Leaders can annotate key events (like a new policy rollout) to observe their direct impact on sentiment trends over time.
Yes. Unlike traditional survey tools that target primarily office workers, MangoApps extends sentiment and emotion analysis to frontline, deskless, and distributed employees. Through the MangoApps mobile app, frontline workers participate in surveys and communications that feed the same sentiment engine -- giving you a complete picture of your entire workforce, not just those at a desk.
Yes. MangoApps allows you to set a Negativity Tolerance level for AI-based content moderation. You can configure the system to flag all negative content, or narrow the scope to moderate only specific negative emotions such as anger. All moderation activity is tracked in the Overview Dashboard for full transparency and auditability.
Traditional surveys are periodic, delayed, and only capture sentiment at a single point in time -- leaving the vast majority of employee feelings untracked between cycles. MangoApps AI sentiment analysis is continuous, analyzing text from everyday work interactions in real time. This means you can detect emerging issues earlier, respond faster, and measure the impact of your interventions over time.
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