Product Update - June 27, 2026

Company Terminology Glossary — Preserve company-specific terms across all Live Translate translations

Organizations use terminology that no general-purpose translation engine knows — internal role names, branded product names, department labels, or industry jargon that must appear exactly as defined regardless of what language the content is translated into. The new Company Terminology Glossary lets admins define these mappings once, and the platform enforces them across every translation surface: real-time Live Translate chat, cached content translations, and voice notes. Terms flagged as "do not translate" pass through untouched. Editing a term automatically invalidates cached translations so employees always see the current definition, not a stale one from before the change.

Use case: A retail chain that calls its hourly staff "Associates" (not "Employees") can define that mapping once — and when a manager's message is translated into Spanish, the word "Associates" appears verbatim rather than being substituted by the engine's best guess.

Available in: Live Translate → Admin → Translation → Company Terminology

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Dashboard Quick Actions Defaults — Admin-managed starting set for employee home quick actions

The Quick Actions widget on the employee home dashboard lets each employee jump to their most-used tasks in one click. Until now, the starting set was fixed by role defaults and only the end user could change it. Admins can now open a Configure panel in the Dashboard Builder, select which actions appear by default for each group's home screen, and publish those choices with the rest of the dashboard layout. The admin-defined defaults take precedence over the hardcoded role defaults, while still allowing employees to further personalize their own set. A built-in 9-action ceiling and per-capability gating ensure the widget stays focused and permission-safe.

Use case: An IT team rolling out a new service-desk portal can set "Submit a Ticket" as a default Quick Action for all frontline employees — so it appears on day one without asking anyone to configure their home screen.

Available in: Employee Home → Dashboard Builder → Quick Actions widget → Configure

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Apply Schedule Template to an Existing Draft — Add template shifts without starting over

Schedule templates save recurring patterns — opening crew, closing crew, weekend coverage — so managers don't rebuild the same structure every week. Previously, a template could only be applied when creating a brand-new schedule; if a draft was already in progress, the only option was to discard it and start again. A new "Apply Template" entry in the schedule's Tools menu lets managers layer a template onto any schedule in draft, pending, or published state. Existing shifts are kept; the template's shifts are appended. For businesses with multiple locations, a location selector scopes the template to the right site.

Use case: A location manager who has already entered custom shift adjustments for a holiday week can now apply the standard weekend template on top of that work — without losing the manual changes already made.

Available in: Shifts & Scheduling → Schedule → Tools → Apply Template