Product Update - June 23, 2026

Candidate Preboarding Portal — Actionable pre-hire onboarding portal for new employees before day one

Candidates invited to the preboarding portal can now complete their to-do items end-to-end without HR assistance. Tasks can be self-attested and checked off, forms can be filled and submitted, documents can be uploaded or acknowledged, and e-signature requests link directly to the signing portal — all within the secure, token-based portal that requires no account or password. Admins can also specify whether custom document and form items should appear before the start date, so pre-start preboarding tasks surface at the right time.

Use case: A new hire receives a preboarding link a week before their start date and completes their I-9 form, uploads their identification documents, and e-signs their offer letter — all before they log in to MangoApps for the first time.

Available in: Onboarding Hub → Preboarding Portal → To-do Items

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Service Desk Audience-Scoped Request Types — Restrict service catalog request types by employee group, location, or role

Admins can now control which request types appear in the employee service catalog on a per-audience basis. Each request type can be scoped to any combination of saved groups, teams, locations, departments, job titles, and roles — with a live reach preview showing how many employees qualify. Request types with no audience restriction remain visible to everyone, so existing behavior is unchanged unless an admin adds a restriction. Employees who do not qualify for any request type see a tailored empty state rather than a blank catalog.

Use case: An IT team configures their VPN access request type to appear only for remote employees, while a facilities team restricts their desk reservation type to office locations — preventing irrelevant requests from cluttering the catalog for everyone else.

Available in: Service Desk → Admin → Request Types → Who can see this

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Inspections: Per-Finding Categories and Analytics — Classify individual inspection findings and track deficiency trends by category

Inspection findings — the individual deficiencies cited during a visit — can now each be assigned their own category, independent of the visit-level category. Admins manage a "Finding Categories" list in settings; inspectors and the AI auto-fill drawer assign a category per finding during capture and bulk import. A new "Findings by Category" horizontal bar chart in Visit Insights groups all findings across audits, making it easy to identify recurring problem areas at a glance.

Use case: A food-safety auditor categorizes individual findings as "Temperature Control," "Labeling," or "Sanitation" during a kitchen inspection — and the Insights chart shows that temperature violations account for 60% of findings across all locations this quarter.

Available in: Inspections → Visit Log → Findings → Category · Visit Insights → Findings by Category