Product Update - June 17, 2026

Lone Worker Safety Monitoring — Automated check-in alerts and escalation for employees working alone

A new Lone Worker app gives organizations a structured way to monitor employees who work in isolation — field technicians, overnight security staff, remote site workers, and others where no colleague is nearby to notice a problem. Administrators configure check-in schedules and multi-tier responder rosters; when a worker misses a check-in, the system automatically escalates through the roster until someone acknowledges the alert. An on-device SOS button lets workers trigger an immediate alert with their GPS coordinates. An AI-powered safety agent provides real-time status analysis across all active workers and open incidents, surfacing patterns an operations manager would otherwise need to piece together manually.

Use case: A lone maintenance technician starts a night shift in a remote facility. The system sends a check-in prompt at the scheduled interval; when no response arrives, it pages the on-call supervisor within minutes — before the missed check-in would otherwise go unnoticed until morning.

Available in: Safety Hub → Lone Worker

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Inspections: AI Visit Category Classification — Automatic visit type tagging from tenant-defined categories

The Inspections Visit Log now supports a tenant-defined category field. Administrators configure the list of valid categories — for example, "Safety Walk", "Quality Audit", "Compliance Check" — in Inspections Settings. When a staff member logs a visit or imports records in bulk, the AI reads the visit report content and maps it to the closest matching category from the configured list, eliminating manual tagging. Categories are also available as a filter on the visit index and as a column in CSV exports, making it straightforward to run category-specific reports.

Use case: A facilities manager imports 50 visit reports from the previous month; the AI automatically assigns each one to the correct audit category, so the compliance summary report is ready without any manual data cleanup.

Available in: Inspections → Visit Log → Settings → Visit Categories

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Onboarding Hub: Mobile-Optimized Form and Checkpoint Pages — Complete onboarding steps from any mobile browser

Onboarding forms and checkpoint items in the Onboarding Hub now have dedicated mobile-optimized web pages. New hires can open an enrollment form or review a checkpoint directly from a mobile browser, with a purpose-built layout suited to smaller screens. Links shared via mobile notification, email, or in-app card deep-link to the correct form or checkpoint page, removing the friction of navigating the full desktop interface on a phone. The mobile pages are also accessible from the onboarding plan index and plan detail views.

Use case: A new retail associate receives an onboarding task link on their personal phone and can open, complete, and submit the enrollment form before their first shift — without needing a desktop computer or the native app.

Available in: Onboarding Hub → My Onboarding (mobile)