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Run: Store Manager Effectiveness Survey

Anonymous upward-feedback survey for store associates to rate store manager communication, fairness, coaching, and day-to-day support. Use it to pinpoint the...

Fill this out, get a PDF emailed to you. No account required. Want to run it with your team and track results? Sign up free →

Communication & Transparency

My store manager communicates store goals, priorities, and updates clearly and in a timely manner. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager listens to my concerns and responds in a respectful, constructive way. (required)

1 = Strongly disagree, 5 = Strongly agree

I receive the information I need to do my job well (schedule changes, policy updates, promotions, etc.). (required)

1 = Strongly disagree, 5 = Strongly agree

What could your store manager do differently to communicate more effectively with the team?

Please share any specific examples or suggestions.

Fairness & Respect

My store manager treats all team members fairly and consistently, regardless of role or seniority. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager addresses performance issues and policy violations consistently across the team. (required)

1 = Strongly disagree, 5 = Strongly agree

I feel respected and valued as a member of this store's team. (required)

1 = Strongly disagree, 5 = Strongly agree

If you rated any of the above questions 3 or below, please share what happened and what a better outcome would have looked like.

Your feedback is anonymous and helps improve the store environment.

Coaching & Development

My store manager provides clear, specific feedback that helps me improve my performance. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager recognizes and acknowledges good work in a meaningful way. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager supports my growth by offering learning opportunities, cross-training, or advancement paths. (required)

1 = Strongly disagree, 5 = Strongly agree

What is one thing your store manager does well when it comes to developing the team?

Specific examples are most helpful.

Day-to-Day Support & Operations

My store manager ensures the store is adequately staffed so I am not regularly overwhelmed by workload. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager steps in to help on the floor or with customers when the team needs support. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager handles conflict, difficult customers, or urgent situations calmly and effectively. (required)

1 = Strongly disagree, 5 = Strongly agree

My store manager sets a positive example through their own behavior and work ethic. (required)

1 = Strongly disagree, 5 = Strongly agree

Overall Effectiveness & Intent to Stay

Overall, how effective is your store manager at leading the team? (required)

1 = Not at all effective, 5 = Extremely effective

My store manager is a key reason I enjoy coming to work. (required)

1 = Strongly disagree, 5 = Strongly agree

How likely are you to still be working at this store in the next 6 months? (required)

Select the option that best reflects your current intent to stay.

What is the single most important thing your store manager could change or improve to make this a better place to work?

Be as specific as possible — your input directly informs manager development.

Is there anything else you'd like to share about your experience working with your store manager?

This is your space — any additional thoughts are welcome.

Get your results

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