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Run: Onboarding Experience Survey (30/60/90 Day)

A 30/60/90-day onboarding experience survey that measures role clarity, readiness, manager support, belonging, and intent to stay so you can fix friction bef...

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Role Clarity & Expectations

I have a clear understanding of my role, responsibilities, and what success looks like in my first 90 days. (required)

Strongly disagree → Strongly agree (1–5)

I was given clear goals and priorities when I started. (required)

Strongly disagree → Strongly agree (1–5)

I understand how my work contributes to the team's and company's broader goals. (required)

Strongly disagree → Strongly agree (1–5)

If you rated any of the above 3 or below, please tell us more — what's unclear or missing?

Your feedback helps us improve how we set expectations for new hires.

Resources & Readiness

I had the tools, systems access, and equipment I needed to be productive from day one. (required)

Strongly disagree → Strongly agree (1–5)

The training and onboarding materials provided were relevant and helpful for my role. (required)

Strongly disagree → Strongly agree (1–5)

I know where to find the information and resources I need to do my job effectively. (required)

Strongly disagree → Strongly agree (1–5)

What tools, resources, or information were missing or harder to access than expected?

Please share any specific gaps — your input directly shapes what we fix.

Manager Effectiveness

My manager has been available and approachable when I have questions or need support. (required)

Strongly disagree → Strongly agree (1–5)

My manager has given me useful feedback that helps me grow and improve. (required)

Strongly disagree → Strongly agree (1–5)

My manager has helped me understand team norms, priorities, and how decisions get made. (required)

Strongly disagree → Strongly agree (1–5)

If you rated any manager support question 3 or below, what would have made a difference?

Responses are anonymous and used to improve manager onboarding support — not to evaluate individuals.

Belonging & Team Integration

I feel welcomed and included by my team. (required)

Strongly disagree → Strongly agree (1–5)

I feel comfortable asking questions or raising concerns without fear of judgment (psychological safety). (required)

Strongly disagree → Strongly agree (1–5)

I have had enough opportunities to connect with colleagues and build working relationships. (required)

Strongly disagree → Strongly agree (1–5)

The company's culture and values match what I was told during the hiring process. (required)

Strongly disagree → Strongly agree (1–5)

What, if anything, has made it harder to feel connected or integrated into the team?

Optional — share anything that would help us strengthen belonging for new hires.

Overall Experience & Intent to Stay

Overall, how satisfied are you with your onboarding experience so far? (required)

Strongly dissatisfied → Strongly satisfied (1–5)

On a scale of 0–10, how likely are you to recommend this company as a great place to work to a friend or colleague? (eNPS) (required)

0 = Not at all likely, 10 = Extremely likely. Scores 0–6 = Detractor, 7–8 = Passive, 9–10 = Promoter.

What is the primary reason for your eNPS score above?

This single follow-up is the most valuable data point — please share honestly.

I can see myself still working here in 12 months. (required)

Strongly disagree → Strongly agree (1–5). This is our intent-to-stay indicator.

Which milestone does this survey reflect for you? (required)

Select the checkpoint that best matches where you are in your onboarding journey.

Is there anything else you'd like to share about your onboarding experience — what's working, what isn't, or what you wish had been different?

Open space for anything not covered above. All responses are anonymous and reviewed by the People team.

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