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Run: Message Comprehension Survey

Check whether employees actually understood a specific announcement or campaign, then capture where the message broke down and what follow-up questions remain.

Fill this out, get a PDF emailed to you. No account required. Want to run it with your team and track results? Sign up free →

Message Reach & Recall

I received the recent announcement or communication this survey is about. (required)

Strongly disagree → Strongly agree (1–5)

How did you first encounter this message? (required)

Select the primary channel through which you saw or heard the message (e.g., Email, Intranet/News Feed, Team Meeting, Manager, Digital Signage, Other).

I took enough time to read or listen to the full message before moving on. (required)

Strongly disagree → Strongly agree (1–5)

Clarity & Understanding

The main purpose of this announcement was clearly explained. (required)

Strongly disagree → Strongly agree (1–5)

I understand what this announcement or campaign means for my day-to-day work. (required)

Strongly disagree → Strongly agree (1–5)

I understand any actions I am expected to take as a result of this communication. (required)

Strongly disagree → Strongly agree (1–5)

If you rated any of the above questions 3 or below, what was unclear or confusing?

Please describe the specific part of the message that was hard to understand or felt incomplete.

Relevance & Confidence

The message felt relevant to my role and responsibilities. (required)

Strongly disagree → Strongly agree (1–5)

I feel confident I could accurately explain the key points of this announcement to a colleague. (required)

Strongly disagree → Strongly agree (1–5)

I know where to go if I have follow-up questions about this announcement. (required)

Strongly disagree → Strongly agree (1–5)

If you rated any of the above questions 3 or below, what would help you feel more confident or informed?

For example: a FAQ document, a team Q&A session, a clearer point of contact, or a follow-up message.

Open Feedback

What questions do you still have about this announcement or campaign that were not addressed?

List any outstanding questions or concerns. Your input will help shape follow-up communications.

Is there anything else you'd like to share about how this message was communicated?

Any additional feedback — positive or constructive — is welcome.

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