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Run: State Farm Select Service DRP Compliance Checklist

Use this checklist to verify a State Farm Select Service shop is meeting CCC ONE, I-CAR steel/aluminum welding, and certification tracking requirements befor...

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Inspection Setup & Shop Identification

Enter the full legal shop name and the State Farm-assigned Select Service shop code.
Record the date and time this compliance inspection is being conducted.
Full name and title of the State Farm DRP coordinator or designee performing this audit.
Count all technicians currently employed and performing collision repair work. This number drives I-CAR welding certification thresholds.

CCC ONE Estimating Platform Compliance

Verify that CCC ONE — not Mitchell, Audatex, or any other platform — is being used to write all estimates submitted to State Farm under the Select Service program.
Confirm at least one active CCC ONE-licensed workstation or tablet is present, powered on, and accessible on the shop floor or estimating area.
Record the CCC ONE version number displayed in the application. Verify it is not flagged as outdated by CCC.
Spot-check a minimum of 5 recent State Farm claim estimates to confirm all were generated in CCC ONE. Note any exceptions.

I-CAR Steel Welding Certification — Technician Thresholds

Verify that at minimum one production technician holds a valid, non-expired I-CAR steel GMA welding certification. This is the baseline requirement regardless of shop size.
Count all technicians with a non-expired I-CAR steel welding certification on file. Compare against the total technician count recorded in Section 1 to verify threshold compliance.
Based on the shop's total technician count (Section 1) and the number of certified steel welders recorded above, confirm the required ratio/threshold per State Farm Select Service program requirements is satisfied.
Physical or digital copies of current I-CAR steel welding certificates must be on file at the shop. Certificates must show technician name, certification type, and expiration date.

I-CAR Aluminum Welding Certification — Technician Thresholds

Confirm whether this facility performs aluminum structural welding. If 'No', aluminum certification items below are N/A — document accordingly.
For shops performing aluminum structural repairs, verify at minimum one technician holds a valid, non-expired I-CAR aluminum welding certification.
Count all technicians with a non-expired I-CAR aluminum welding certification on file.
Confirm the required ratio/threshold of I-CAR aluminum-certified technicians per State Farm Select Service program requirements is satisfied for this shop's technician count.
Physical or digital copies of current I-CAR aluminum welding certificates must be on file. Certificates must show technician name, certification type, and expiration date.

Certification Currency & Expiration Tracking

Review all I-CAR welding certificates on file. Confirm zero expired certificates are being counted toward compliance thresholds.
Verify the shop uses a calendar, spreadsheet, or shop management system to proactively track I-CAR certification expiration dates and schedule renewals.
Record how many I-CAR welding certifications (steel or aluminum) are due to expire within 90 days. Any count above zero should trigger a renewal action plan.

Deficiencies, Corrective Actions & Sign-Off

Count all items marked as non-compliant or failing during this checklist review.
Describe each critical deficiency found, the corrective action required, and the responsible party. Critical deficiencies (CCC ONE non-use, missing I-CAR certifications) must be resolved before the shop is considered compliant.
Record the agreed-upon deadline by which all identified deficiencies must be remediated.
Shop manager or owner signature confirming they have reviewed all findings and agree to the corrective action plan.

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